The system is experiencing issues

Past Incidents

17th August 2024

[COMPLETED] Multiple NL servers : Scheduled Maintenance

Start Date: Sat, August 17, 8 pm – 9 pm

Services Affected:

nl1-ts104

nl1-vzm-vu11

nl1-vzm-vu6

Description: Our System Operations team will perform scheduled maintenance on these servers. Users will experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread. 

UPDATE 8:00 PM EDT: Our System Operations team started this maintenance. We appreciate your patience and understanding; further updates will be provided as they become available.

UPDATE 8:18 PM EDT: The maintenance has been completed.

 

[COMPLETED] Scheduled Maintenance :: VPS Nodes | NL Data Center

Scheduled Date and Time:

Server Time: August 20, Tues 02:00 AM CEST 2024

EDT Time: August 19, Mon 08:00 PM 2024

Servers Affected: 

nl1-vz7517-vm112

nl1-vz7517-vm17

nl1-vz7-vm14

nl1-vz7-vu1

nl1-vz7-vu12

Description: Our System Operations team will perform scheduled maintenance on the above VPS nodes. Users will experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 8:00 PM EDT: Our System Operations team started this maintenance. We appreciate your patience and understanding; further updates will be provided as they become available.

UPDATE 8:57 PM EDT: The maintenance has been completed.

[COMPELTED] Scheduled Maintenance :: VPS Nodes | AZ Data Center

Scheduled Date and Time: EDT Time: Aug 19, Mon 3:00 AM

Servers Affected: 

az1-vz7517-vm34

az1-vz7517-vm36

az1-vz7-vm23

az1-vz7-vm31

Description: Our System Operations team will be performing scheduled maintenance on the above VPS nodes. Users will experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 3:00 AM EDT: Our System Operations team started this maintenance.

UPDATE 3:55 AM EDT: The maintenance has been completed.

 

[COMPLETED] Scheduled Maintenance :: VPS Node | SG Data Center

Scheduled Date and Time:

Server Time: August 19, Mon 01:00 AM SGT

EDT Time: August 18, Sun 1:00 PM

Service Affected: 

sg1-vz7-tvm7

sg1-vz7-vm11

Description: Our System Operations team will be performing scheduled maintenance on the above VPS nodes. Users will experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 1:10PM: This maintenance was completed.

[COMPLETED] Scheduled Maintenance :: VPS Node | nl1-vz7-vm16

Scheduled Date and Time: EDT Time: August 18, Sun 08:00 PM 2024

Services Affected: nl1-vz7-vm16  

Description: Our System Operations team will perform scheduled maintenance on the above VPS nodes. Users will experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 8:00 PM EDT: Our System Operations team started this maintenance. We appreciate your patience and understanding; further updates will be provided as they become available.

UPDATE 8:30 PM EDT: The maintenance has been completed.

[COMPLETED] Scheduled Maintenance :: VPS Node | AZ Data Center

Scheduled Date and Time: EDT Time: Aug 18, Sun 4:00 AM

Affected servers: 

az1-vz7517-tvm13

az1-vz7517-tvm14

Description: Our System Operations team will be performing scheduled maintenance on the above VPS nodes. Users will experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 04:55 AM EDT: The maintenance has been completed.

16th August 2024

[RESOLVED] Network issue :: AZ servers

We are aware of network issues currently linked to our Arizona servers. Users hosted on some servers in Arizona will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. We sincerely apologize for any inconvenience faced in the meanwhile.

UPDATE 6:55 PM: We recently encountered an issue with server mitigation on some of our shared and reseller servers, which caused a disruption in service. Our System Operations team has successfully resolved the issue, and all affected websites are now up and running. If you continue to experience any issues, please don't hesitate to contact our support team for assistance.

[RESOLVED]Scheduled Maintenance :: VPS Node | sg1-vz7-tvm1

EDT Time: August 16, Friday 1:00 PM

Server Time: August 17, Saturday 01:00 AM SGT

Service Affected: 

sg1-vz7-tvm1

Description: Our System Operations team will be performing scheduled maintenance on the above VPS nodes. Users will experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 12:50PM: This maintenance will begin shortly.

UPDATE 1:30PM: This maintenance has been completed.

[Solved] Service Interruption :: mi3-ss41.a2hosting.com

We are currently experiencing a service interruption on server mi3-ss41.a2hosting.com Users hosted on this server may experience service degradation. Our System Operations team is actively investigating the root cause of this issue. We will provide updates as soon as more information becomes available.

04:10 AM EDT: Our Engineers have corrected the problem, and the services are back to normal now. If you notice any issues, please, reach out to our Support.

[Completed] Scheduled Maintenance :: VPS Node | az1-vz7-tvm10

Scheduled Date and Time:

EDT Time: Aug 16, Friday 3:00 AM

Servers Affected: 

az1-vz7-tvm10

Description: Our System Operations team will be performing scheduled maintenance on the above VPS nodes. Users will experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: This maintenance has started. 

Update: The maintenance is completed. 

[Completed] Scheduled Maintenance :: VPS Nodes | MI Data Center

Scheduled Date and Time:

EDT Time: Aug 16, Friday 1:00 AM

Servers Affected: 

mi3-vz7517-vm157

mi3-vz7-vm31

Description: Our System Operations team will be performing scheduled maintenance on the above VPS nodes. Users will experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: This maintenance has started. 

Update: The maintenance is completed. 

15th August 2024

No incidents reported

14th August 2024

[RESOLVED] Scheduled Maintenance :: VPS Node | nl1-vz7-vm16

Scheduled Date and Time:

Server Time: August 17, Saturday 02:00 AM CEST 2024

EDT Time: August 16, Friday 08:00 PM 2024

Service Affected:nl1-vz7-vm16

Description: Our System Operations team will be performing scheduled maintenance on the above VPS nodes. Users will experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: 8:10 PM EDT: The maintenance was completed. 

Scheduled Maintenance :: VPS Nodes | MI Data Center

Scheduled Date and Time:

EDT Time: Aug 15, Thurs 1:00 AM

Servers affected: 

mi3-vz7517-vm153

mi3-vz7517-vm154

mi3-vz7517-vm155

mi3-vz7517-vm156

mi3-vz7517-vm165

Description: Our System Operations team will be performing scheduled maintenance on the above VPS nodes. Users will experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 03:30 AM ET: The maintenance is completed. 

[COMPLETED] Scheduled Maintenance :: VPS Nodes

Scheduled Date and Time:

EDT Time: Aug 15, Thus 1:00 AM

Servers affected: 

mi3-vz7517-vm153

mi3-vz7517-vm154

mi3-vz7517-vm155

mi3-vz7517-vm156

mi3-vz7517-vm165

Description: Our System Operations team will be performing scheduled maintenance on the above VPS nodes. Users will experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread.

Update: The maintenance was completed. 

13th August 2024

[COMPLETED] az1-tr104 :: Scheduled Maintenance

Start time (ET): 3:00AM August 13

End time (ET): 3:30AM August 13

Our System Operations team will be performing scheduled maintenance on the az1-tr104. Users on this server will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

Update: 04:15 AM EDT: The maintenance is completed. 

[COMPLETED] mi3-vz7517-vm160 :: Scheduled Maintenance

Scheduled Date and Time: 

EDT Time: July 13, Tuesday, 01:00 AM 2024

Description: Our Engineering team is scheduled to perform maintenance on VPS node mi3-vz7517-vm160. Users on the same VPS node may experience a brief service interruption during this routine maintenance.

Update: 01:15 am EDT: The maintenance is completed. 

12th August 2024

[COMPLETED] sg1-tr2 :: Scheduled Maintenance

Start Date: Monday August 12, 12:00 PM to 1:00 PM EDT

Description: Our System Operations team will be performing scheduled maintenance on sg1-tr2. Users will experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: This maintenance is in progress.

UPDATE: The maintenance has been completed.

[COMPLETED] sg1-vz7517-vm15 :: Scheduled Maintenance

Scheduled Date and Time: 

Start time (EST): August 12th, 2024 -  13:00

Start time (Local Server Time): August 13th, 2024 -  01:00 SGT

Description: Our Engineering team is scheduled to perform maintenance on VPS node sg1-vz7517-vm15. Users on the same VPS node may experience a brief service interruption during this routine maintenance.

UPDATE: This maintenance has started. 

UPDATE: This maintenance is completed.

11th August 2024

No incidents reported