The system is experiencing issues

Past Incidents

23rd August 2024

No incidents reported

22nd August 2024

[RESOLVED]Service Interruption :: mi3-vz7517-vm165

We are currently experiencing a service interruption on the VPS node mi3-vz7517-vm165. VPSs hosted on this node may experience service degradation. Our System Operations team is actively investigating the root cause of this issue. We will provide updates as soon as more information becomes available.

UPDATE: The services are back online. Our Engineers are working on the server to stabilize the server. We will update this thread once the issues are solved. 

UPDATE: The server is now stable. If you see any issues, please reach out to our support team. 

UPDATE 08:30AM: Our System Engineering team is investigating reports of service degradation. Further updates will be provided as they are made available.

UPDATE 11:30AM: The service is stable once again. Our Engineering team will continue to monitor for any issues.

21st August 2024

[RESOLVED]Emergency Maintenance :: mi3-ss32

Services Affected:  mi3-ss32 

Description: Our System Operations team will conduct Emergency Maintenance on this server. During this time, users may experience a brief service interruption. We'll keep you updated on any developments.

UPDATE 9:30AM EDT: The maintenance is still in progress. Our System Operations team is currently working to resolve all issues on the server. We will provide further updates as they become available.

UPDATE 10:30AM EDT: The maintenance on mi3-ss32 has been completed and services are once again available. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

20th August 2024

No incidents reported

19th August 2024

[RESOLVED]Scheduled Maintenance :: VPS Nodes | SG Data Center

Scheduled Date and Time:

Server Time: August 20, Tues 01:00 AM SGT

EDT Time: August 19, Mon 1:00 PM

Servers Affected: 

sg1-vz7-vm1

sg1-vz7-vm13

sg1-vz7-vm14

sg1-vz7-vm16

Description: Our System Operations team will be performing scheduled maintenance on the above VPS nodes. Users will experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread.

Update 12:50AM SGT (12:50PM EDT): The maintenance will begin shortly.

Update 1:25 AM SGT (1:25AM EDT): The maintenance has been completed.

[COMPLETED] Scheduled Maintenance :: VPS Node | MI Data Center

Scheduled Date and Time: EDT Time: Aug 19, Mon 1:00 AM

Servers Affected: 

mi3-vz7517-tvm13

mi3-vz7-vm149

mi3-vz7517-vm152

mi3-vz7517-vm158

mi3-vz7518-vm175

mi3-vz7-vm12

Description: Our System Operations team will be performing scheduled maintenance on the above VPS nodes. Users will experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread.

Update 02:15 am EDT: The maintenance is completed.

18th August 2024

[Completed] Scheduled Maintenance :: VPS Node | SG Data Center

Scheduled Date and Time:

Server Time: August 21st, Tues 01:00 AM SGT

EDT Time: August 20th, Mon 1:00 PM

Servers Affected: 

sg1-vz7-vm9

sg1-vz7-tvm3

Description: Our System Operations team will be performing scheduled maintenance on the above VPS nodes. Users will experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread.

Update: The maintenance has been completed.

[Completed] Scheduled Maintenance :: VPS Nodes | AZ Data Center

Scheduled Date and Time: EDT Time: Aug 20th, Tue 3:00 AM

Servers Affected: 

az1-vz7517-vm35

az1-vz7517-vu19

az1-vz7-vm32

az1-vz7-vu11

az1-vz7-vm27

Description: Our System Operations team will be performing scheduled maintenance on the above VPS nodes. Users will experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread.

Update 03:15AM: The maintenance is in progress

Update: The maintenance has been completed.

[COMPLETED] Scheduled Maintenance :: VPS Nodes | MI Data Center

Scheduled Date and Time: EDT Time: Aug 20th, Tue 1:00 AM

Servers Affected: 

mi3-vz7517-vm159

mi3-vz7517-vm167

mi3-vz7-vm30

Description: Our System Operations team will be performing scheduled maintenance on the above VPS nodes. Users will experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread.

Update 01:50 AM EDT: The maintenance has been completed.

[COMPLETED] Scheduled Maintenance :: VPS Node | MI Data Center

Scheduled Date and Time: EDT Time: Aug 18, Sun 2:00 AM

Affected servers: 

mi3-vz7-tvm3

mi3-vz7-tvm6

mi3-vz7-vu20

Description: Our System Operations team will be performing scheduled maintenance on the above VPS nodes. Users will experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread.

Update 06:30 AM EDT: The maintenance has been completed successfully.

17th August 2024

[COMPLETED] Multiple NL servers : Scheduled Maintenance

Start Date: Sat, August 17, 8 pm – 9 pm

Services Affected:

nl1-ts104

nl1-vzm-vu11

nl1-vzm-vu6

Description: Our System Operations team will perform scheduled maintenance on these servers. Users will experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread. 

UPDATE 8:00 PM EDT: Our System Operations team started this maintenance. We appreciate your patience and understanding; further updates will be provided as they become available.

UPDATE 8:18 PM EDT: The maintenance has been completed.

 

[COMPLETED] Scheduled Maintenance :: VPS Nodes | NL Data Center

Scheduled Date and Time:

Server Time: August 20, Tues 02:00 AM CEST 2024

EDT Time: August 19, Mon 08:00 PM 2024

Servers Affected: 

nl1-vz7517-vm112

nl1-vz7517-vm17

nl1-vz7-vm14

nl1-vz7-vu1

nl1-vz7-vu12

Description: Our System Operations team will perform scheduled maintenance on the above VPS nodes. Users will experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 8:00 PM EDT: Our System Operations team started this maintenance. We appreciate your patience and understanding; further updates will be provided as they become available.

UPDATE 8:57 PM EDT: The maintenance has been completed.

[COMPELTED] Scheduled Maintenance :: VPS Nodes | AZ Data Center

Scheduled Date and Time: EDT Time: Aug 19, Mon 3:00 AM

Servers Affected: 

az1-vz7517-vm34

az1-vz7517-vm36

az1-vz7-vm23

az1-vz7-vm31

Description: Our System Operations team will be performing scheduled maintenance on the above VPS nodes. Users will experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 3:00 AM EDT: Our System Operations team started this maintenance.

UPDATE 3:55 AM EDT: The maintenance has been completed.

 

[COMPLETED] Scheduled Maintenance :: VPS Node | SG Data Center

Scheduled Date and Time:

Server Time: August 19, Mon 01:00 AM SGT

EDT Time: August 18, Sun 1:00 PM

Service Affected: 

sg1-vz7-tvm7

sg1-vz7-vm11

Description: Our System Operations team will be performing scheduled maintenance on the above VPS nodes. Users will experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 1:10PM: This maintenance was completed.

[COMPLETED] Scheduled Maintenance :: VPS Node | nl1-vz7-vm16

Scheduled Date and Time: EDT Time: August 18, Sun 08:00 PM 2024

Services Affected: nl1-vz7-vm16  

Description: Our System Operations team will perform scheduled maintenance on the above VPS nodes. Users will experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 8:00 PM EDT: Our System Operations team started this maintenance. We appreciate your patience and understanding; further updates will be provided as they become available.

UPDATE 8:30 PM EDT: The maintenance has been completed.

[COMPLETED] Scheduled Maintenance :: VPS Node | AZ Data Center

Scheduled Date and Time: EDT Time: Aug 18, Sun 4:00 AM

Affected servers: 

az1-vz7517-tvm13

az1-vz7517-tvm14

Description: Our System Operations team will be performing scheduled maintenance on the above VPS nodes. Users will experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 04:55 AM EDT: The maintenance has been completed.