The system is experiencing issues

Past Incidents

17th January 2025

No incidents reported

16th January 2025

No incidents reported

15th January 2025

No incidents reported

14th January 2025

[RESOLVED] mi3-cl9-ats1 : Service Interruption

We are currently experiencing a service interruption on server mi3-cl9-ats1. Users hosted on this server may experience service degradation. Our system engineers are actively investigating the root cause of this issue. We will provide updates as soon as more information becomes available. 

UPDATE 5:12 PM EST: Our Network Engineers have identified the root cause of the ongoing service interruption. They are actively working to implement corrective measures. We will continue to provide updates as more information becomes available. 

UPDATE 6:25 PM EST: Our Network Engineers have made significant progress in addressing the root cause of the performance degradation. They are actively deploying corrective measures to restore normal operations to the impacted services. Stay tuned for additional updates as the situation progresses.

UPDATE 9:56 PM EST: The issue has been resolved, and services should be operating normally. However, we will continue to closely monitor the network to ensure stability. We appreciate your patience and understanding throughout this process. If you experience any lingering problems, please do not hesitate to contact our customer support. We are here to assist you.

13th January 2025

No incidents reported

12th January 2025

[RESOLVED] az1-ts109 : Service Interruption

We are currently experiencing a service interruption on server  az1-ts109. Users hosted on this server may experience service degradation. Our system engineers are actively investigating the root cause of this issue. We will provide updates as soon as more information becomes available. Thank you for your patience.

UPDATE 7:05 PM EDT: We're pleased to inform you that our system engineers have successfully identified the root cause of the service interruption on server  az1-ts109 and have implemented the necessary fixes. The server is now back online, and services should be operating normally.

However, we will continue to monitor the server closely to ensure its stability. Thank you for your patience and understanding during this time.

11th January 2025

No incidents reported