The system is experiencing issues

Past Incidents

20th May 2024

No incidents reported

19th May 2024

No incidents reported

18th May 2024

No incidents reported

17th May 2024

No incidents reported

16th May 2024

[COMPLETED] Scheduled Maintenance :: az1-ts113

Date: 16-MAY-24

Start Time (EST): 4:00 AM 

End Time (EST): 6:00 AM 

Description: Our System Operations team will be performing scheduled maintenance on the server az1-ts113.a2hosting.com. Users on this server may experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: The maintenance has started.

UPDATE: The maintenance has been completed. 

[COMPLETED] Scheduled Maintenance :: mi3-vz7-vm136

Date: 16-MAY-24

Start Time (ET): 1:00 AM 

End Time (ET): 3:00 AM 

Description: Our System Operations team will be performing scheduled maintenance on the VPS node mi3-vz7-vm136. Users on this node may experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: The maintenance has started.

UPDATE 03:00 AM ET: The maintenance has been completed. 

[COMPLETED] MI DataCenter : Scheduled Network Maintenance

Start: 16 May 12:00 AM ET

End: 16 May 03:00 AM ET

Description: Our System Operations team will be performing scheduled maintenance on the MI Datacenter. Users may experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: The maintenance has started.

UPDATE 03:00 AM ET: The maintenance has been completed. 

15th May 2024

[COMPLETED] Multiple NL servers :: Scheduled Maintenance

Date: Wednesday, May 15

Time: 8:00 PM – 9:30 PM (EDT)

Affected Servers:

nl1-ss108

nl1-ss104

nl1-ss105

nl1-ss106

nl1-ts103

nl1-ts105

nl1-ss103

nl1-ss107

nl1-ts107

nl1-tr101

nl1-sr101

nl1-tr102

Description: Our System Operations team will be conducting scheduled maintenance on the listed servers. This maintenance is expected to result in a brief service interruption. Updates regarding the maintenance will be provided in this thread.

UPDATE 8:00 PM EDT: The maintenance has started.

UPDATE 9:30 PM EDT: The maintenance has been completed.

SG DataCenter : Scheduled Network Maintenance

Start: 16 May 12:00 AM SGT (15 May 12:00PM EDT)

End: 16 May 04:00AM SGT (15 May 04:00PM EDT)

Description: Our System Operations team will be performing scheduled maintenance on the Singaporean Datacenter. Users may experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

14th May 2024

SG DataCenter : Scheduled Network Maintenance

Start: 15 May 12:00 AM SGT (14 May 12:00PM EDT)

End: 15 May 04:00AM SGT (14 May 04:00PM EDT)

Description: Our System Operations team will be performing scheduled maintenance on the Singaporean Datacenter. Users may experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

[RESOLVED] Michigan DC : Network Interruption

We're currently experiencing degraded network performance in our Michigan data center, affecting some clients. Our Network Engineers are actively investigating the root cause of this interruption. Rest assured, we're working diligently to resolve the issue. We'll keep you updated with any new information as it becomes available. Thank you for your patience and cooperation.

UPDATE 04:30 AM ET: The issue has been resolved, and services should be operating normally. However, we will continue to closely monitor the network to ensure stability. We appreciate your patience and understanding throughout this process. If you experience any lingering problems, please do not hesitate to contact our customer support. We are here to assist you.

13th May 2024

[RESOLVED] Singapore DC : Network Interruption

We're currently experiencing degraded network performance in our Singapore data center, affecting some clients. Our Network Engineers are actively investigating the root cause of this interruption. Rest assured, we're working diligently to resolve the issue. We'll keep you updated with any new information as it becomes available. Thank you for your patience and cooperation.

UPDATE 04:50 PM ET: The issue has been resolved, and services should be operating normally. However, we will continue to closely monitor the network to ensure stability. We appreciate your patience and understanding throughout this process. If you experience any lingering problems, please do not hesitate to contact our customer support. We are here to assist you.

[COMPLETED] SG DataCenter : Scheduled Network Maintenance

Start: 14 May 12:00 AM SGT (13 May 12:00PM EDT)

End: 14 May 04:00AM SGT (13 May 04:00PM EDT)

Description: Our System Operations team will be performing scheduled maintenance on the Singaporean Datacenter. Users may experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 12:00PM EDT: The maintenance has started.

UPDATE 03:21 PM EDT: The maintenance has been completed. 

[RESOLVED] mi3-tr100 :: cPanel Interruption

Webmail and cPanel services are currently experiencing a service interruption on mi3-tr100. Users hosted on mi3-tr100 may receive timeout errors while trying to login to the Webmail service or cPanel interface. Our engineering team is actively working on the resolution. We will provide updates in this thread as more details are made available.

03:00 AM EDT: The problem has been successfully resolved.