Past Incidents

Start Date: Tuesday, October 4th, 2022 (Server Time: Wednesday, Oct 4th, 2022)

Start Time: 4:00 AM EDT (Server time: 1AM GMT-7)   

Description: Our System Engineering team is performing server maintenance in our Arizona Datacenter. Users may experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread.

Services affected:

Az1-vz7-vu2

Az1-vz7-tvm3

Az1-vz7-vm3

Az1-vz7-vm10

Az1-vz7-vm1

Az1-vz7-vu1

Az1-vz7-vu3

Az1-vz7-vu4

Az1-vz7-vu7

Az1-vz7-vu8

Az1-vz7-vu6

az1-vz7-vu5 

UPDATE 3:45AM EDT (Server time: 12:45AM GMT-7): Our System Engineering team will begin the maintenance shortly. We appreciate your patience and understanding during any brief service interruptions. Further updates will be provided as they become available.

UPDATE 4:00AM EDT: Our System Engineering team has begun the maintenance at this time. We will provide further updates as we receive them. 

UPDATE 6:43AM EDT: Our System Engineering team has completed the maintenance at this time. 

az1-ts105 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this issue. We will provide updates as more details are made available.

UPDATE 8:00 AM EDT: Our System Operations team is still working to correct the issues affecting the server. Further updates will be provided as they become available.

UPDATE 6:45 PM EDT: Issues with az1-ts105 have now been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

Start Date: Tuesday, October 4, 2022

End Date: Tuesday, October 4, 2022

Time: 3:00AM - 6:00AM EDT (12:00AM - 3:00AM MST)

Service Affected: az1-vm1.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 2:55AM EDT: Our System Engineering team will begin the maintenance shortly. We appreciate your patience and understanding during any brief service interruptions. Further updates will be provided as they become available.

UPDATE 3:05AM EDT: Our System Engineering team has begun the maintenance at this time. We will provide further updates as we receive them. 

UPDATE 4:05AM EDT: The maintenance has been completed at this time. Please do not hesitate to reach out to our Support Team should you notice any issues.

Date: Tuesday, October 4th, 2022  

Time: 12:00 AM EDT - 04:00 AM EDT  

Our System Operations team is initiating an emergency maintenance in our Michigan Datacenter. Users hosted on the affected servers may experience service degradation as a result. We will provide updates as more details are made available.

UPDATE 1:00AM EDT: The maintenance is still in progress. We appreciate your continued patience and understanding.

UPDATE 2:00PM EDT: The maintenance has been completed at this time. Please do not hesitate to reach out to our Support Team should you notice any issues.

Our System Operations team will be performing emergency maintenance on ssdman8. Users may experience a brief service interruption while the maintenance is performed.

Update 4pm EDT Migration Completed

Date: Monday, October 3rd, 2022 

Time: 12:00 PM EST - 4:00 PM EST (4AM - 8AM October 3rd, 2022 Server time)

Description: Our System Engineering team is performing network maintenance in our Singapore Datacenter. Users may experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread.

As of 12PM EDT :: Our system engineering team have no started this maintenance and we will update you once this has been completed.

UPDATE: RESOLVED - 3:30 PM EDT Our system engineering team has completed this maintenance.

Start Date: Monday, October 3rd, 2022

Time: 01:00 AM EDT

Description: Our System Engineering team is performing server maintenance in our Michigan Datacenter. Users will experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread.

Server Nodes to be rebooted:

Mi3-vz7-vm4

Mi3-vz7-vm20

Mi3-vz7-vm2

Mi3-vz7-vm21

Mi3-vz7-vm13

Mi3-vz7-vm10

Mi3-vz7-vm1

Mi3-vz7-tvu3

Mi3-vz7-tvu2

Mi3-vz7-tvu1

Mi3-vz7-tvm4

Mi3-vz7-tvm3

Mi3-vz7-tvm2

Mi3-vz7-tvm6

Mi3-vz7-tvm1

mi3-vz7-vu3

Date: Monday, October 3rd, 2022  

Time: 12:00 AM EST - 03:59 AM EST  

Description: Our System Engineering team is performing network maintenance in our Michigan Datacenter. Users may experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE :: As of 6:46 AM  - Our System Engineering team has completed the maintenance at this time.

Start Date: Saturday, October 1st, 2022 6:00PM EDT

                 Sunday, October 2nd, 2022  12:00AM CEST 

End Date: Saturday, October 1st, 2022 7:00PM EDT

                Sunday, October 2nd, 2022  1:00AM CEST 

Description: Our System Engineering team is performing maintenance on nl1-ss18.  Services on this server will not be available while the maintenance is conducted.  

UPDATE 6:00PM EDT: The scheduled maintenance for nl1-ss18 has started. Further updates will be provided as they become available.

UPDATE 6:15PM EDT: The scheduled maintenance has been completed. Please reach out to our Support Team should you encounter any further issues.

Start Date: Saturday, October 1st, 2022 12:00PM EDT

                 Sunday, October 2nd, 2022  12:00AM SST 

End Date: Saturday, October 1st, 2022 12:08PM EDT

                Sunday, October 2nd, 2022  12:08AM SST 

Description: Our System Engineering team is performing network maintenance on sg1-tr2.  Services on this server will not be available while the maintenance is conducted.  

UPDATE 12:00PM EDT: Our System Engineering team has begun the maintenance at this time. We will provide further updates as we receive them. 

UPDATE 12:08 PM EDT: Our System Engineering team has completed the maintenance at this time.

Start Date: Saturday October 01, 2022

End Date: Saturday October 01, 2022

Time: 07:30 AM - 03:00 PM EDT

Description: The Network Engineering team is performing network maintenance in our Michigan Datacenter. Users may experience a brief service interruption while routine maintenance is performed. We will provide updates as they're made available.

UPDATE 7:20AM EDT: The maintenance will begin shortly. We appreciate your patience and understanding while the maintenance is performed.

UPDATE 7:30AM EDT: The Network Engineering team has begun the maintenance at this time. We will provide further updates as we receive them. 

UPDATE 12:00 EDT: The maintenance is still in progress at this time. We will provide further updates as we receive them. 

UPDATE 5:20PM EDT: The maintenance has been completed at this time. Please do not hesitate to reach out to our Support Team should you notice any issues.