The system is experiencing issues

Past Incidents

14th November 2022

[RESOLVED] sg1-ts5.a2hosting.com :: Scheduled Maintenance

Start Date: Monday, November 14th, 2022 (Server Time: Tuesday, November 15th)

End Date: Monday, November 14th, 2022 (Server Time: Tuesday, November 15th)

Time: 1:00 PM - 04:00 PM EDT (Server Time: Tuesday, November 15th 2:00AM - 5:00AM)

Services Affected: sg1-ts5.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: 03:10 PM EDT: The maintenance has been completed successfully.

 

 

[RESOLVED] sg1-ts4 :: Scheduled Maintenance

Start Date: Monday, November 14th, 2022 (Server Time: Tuesday, November 15th)

End Date: Monday, November 14th, 2022 (Server Time: Tuesday, November 15th)

Time: 1:00 PM - 04:00 PM EDT (Server Time: Tuesday, November 15th 2:00AM - 5:00AM)

Services Affected: sg1-ts4.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: 03:10 PM EDT: The maintenance has been completed successfully.

 

[RESOLVED] sg1-vz7-tvm4 :: Scheduled Maintenance

Start Date: Monday, November 14th, 2022 (Server Time: Tuesday, November 15th)

End Date: Monday, November 14th, 2022 (Server Time: Tuesday, November 15th)

Time: 1:00 PM - 04:00 PM EDT (Server Time: Tuesday, November 15th 2:00AM - 5:00AM)

Services Affected: sg1-vz7-tvm4

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: 03:10 PM EDT: The maintenance has been completed successfully.

[RESOLVED] sg1-vz7-tvu2 :: Scheduled Maintenance

Start Date: Monday, November 14th, 2022 (Server Time: Tuesday, November 15th)

End Date: Monday, November 14th, 2022 (Server Time: Tuesday, November 15th)

Time: 1:00 PM - 04:00 PM EDT (Server Time: Tuesday, November 15th 2:00AM - 5:00AM)

Services Affected: sg1-vz7-tvu2

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: 03:10 PM EDT: The maintenance has been completed successfully.

[RESOLVED] mi3-vzm-vu12 :: Scheduled Maintenance

Start Date: Monday, November 14th, 2022

End Date: Monday, November 14th, 2022

Time: 12:00 AM - 05:00 AM EDT  

Services Affected: mi3-vzm-vu12

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: 12:40 AM ET: The maintenance has been completed successfully.

[RESOLVED] nl1-tr100 :: Service Interruption

Server nl1-tr100 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this issue. We will provide updates as more details are made available.

UPDATE: 05:58 AM ET: The server nl1-tr100 is now back up and running, please let us know if you experience any issues.

[RESOLVED] mi3-ss55 :: Scheduled Maintenance

Start Date: Monday, November 14th, 2022

End Date: Monday, November 14th, 2022

Time: 12:00 AM - 05:00 AM EDT  

Services Affected: mi3-ss55.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: 12:40 AM ET: The maintenance has been completed successfully.

[RESOLVED] mi3-vzm-vu24 :: Scheduled Maintenance

Start Date: Monday, November 14th, 2022

End Date: Monday, November 14th, 2022

Time: 12:00 AM - 05:00 AM EDT  

Services Affected: mi3-vzm-vu24

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: 12:40 AM ET: The maintenance has been completed successfully.

[RESOLVED] mi3-vzm-vu25 :: Scheduled Maintenance

Start Date: Monday, November 14th, 2022

End Date: Monday, November 14th, 2022

Time: 12:00 AM - 05:00 AM EDT  

Services Affected: mi3-vzm-vu25

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: 12:40 AM ET: The maintenance has been completed successfully.

13th November 2022

No incidents reported

12th November 2022

[RESOLVED] mi3-vz7 nodes :: Scheduled Maintenance

Start Date: Sunday, November 13th, 2022 

End Date: Sunday, November 13th, 2022

Time: 12:00AM - 05:00 AM ET (Server Time: 12:00 AM - 05:00 AM ET)

Description: Our System Engineering team is performing server maintenance on mi3-vz7 VPS nodes. Users may experience a brief service interruption while routine maintenance is performed. 

UPDATE 02:30 AM ET: The maintenance is completed successfully. 

11th November 2022

[RESOLVED] mi3-lr10 :: Scheduled Maintenance

Start Date: Friday, November 11th, 2022

End Date: Friday, November 11th, 2022

Time: 12:00 AM - 05:00 AM EDT 

Services Affected: mi3-lr10.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: 12:35 AM ET: The maintenance is completed successfully.

[RESOLVED] mi3-lr13 :: Scheduled Maintenance

Start Date: Friday, November 11th, 2022

End Date: Friday, November 11th, 2022

Time: 12:00 AM - 05:00 AM EDT 

Services Affected: mi3-lr13.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: 12:35 AM ET: The maintenance is completed successfully.

[RESOLVED] mi3-sr15 :: Scheduled Maintenance

Start Date: Friday, November 11th, 2022

End Date: Friday, November 11th, 2022

Time: 12:00 AM - 05:00 AM EDT 

Services Affected: mi3-sr15.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: 12:35 AM ET: The maintenance is completed successfully.

[RESOLVED] mi3-sr23 :: Scheduled Maintenance

Start Date: Friday, November 11th, 2022

End Date: Friday, November 11th, 2022

Time: 12:00 AM - 05:00 AM EDT 

Services Affected: mi3-sr23.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: 12:35 AM ET: The maintenance is completed successfully.

10th November 2022

mi3-vz7-vm4 :: Scheduled Maintenance

Start Date: Saturday, November 12th, 2022

End Date: Saturday, November 12th, 2022

Time: 01:00 AM - 05:00 AM EDT 

Services Affected: mi3-vz7-vm4

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

Update 01:20AM ET: The maintenance was completed as scheduled.

[COMPLETED] mi3-vz7-vu7 :: Scheduled Maintenance

Start Date: Thursday, November 10th, 2022

Time: 03:00 AM EST 

Service Affected: mi3-vz7-vu7

Description: Our System Operations team will be performing routine scheduled maintenance. Users under this node will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 3:00 AM EDT: Our System Operations team started the scheduled maintenance. We appreciate your patience and understanding during the brief service interruption. Updates will be provided as they become available.

UPDATE 5:30 AM EDT: The maintenance is still in progress. Thanks for your patience.

UPDATE 8:30 AM EDT: The maintenance was completed. Thanks for your patience, please let us know if you experience any issue. 

[RESOLVED] Arizona and Singapore Datacenters :: Service Interruption

We are aware of some of our clients experiencing intermittent service interruption in our Arizona and Singapore Datacenters. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:50AM EST: Our System Engineers have implemented a fix to prevent further intermittent interruptions. Services will continue to be monitored for any issues.

9th November 2022

[RESOLVED] az1-vm1 :: Scheduled Maintenance

Start Date: Saturday, November 12, 2022

End Date: Saturday, November 12, 2022

Time: 4:00AM - 7:00AM EST (2:00AM - 5:00AM MST)

Service Affected: az1-vm1.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 3:50AM EST: Our System Operations team will begin this maintenance shortly. We appreciate your patience and understanding during the brief service interruption.

UPDATE 4:00AM EST: Our System Operations team has begun the maintenance.

UPDATE 4:45AM EST: Our System Operations team is still performing the scheduled maintenance. Further updates will be provided as they become available.

UPDATE 6:00AM EST: The maintenance is still in progress. We will provide further updates.

UPDATE 7:30AM EST: The maintenance has been completed at this time. Services are online and available.

az1-ls18 :: Emergency Maintenance

Our System Operations team will be performing emergency maintenance on az1-ls18. Users will experience a brief service interruption while the maintenance is performed. We appreciate your patience and understanding during this maintenance.

UPDATE 3:00AM EST: Our System Operations team has completed the maintenance at this time. 

8th November 2022

[RESOLVED] mi3-ts6 :: Service Interruption

mi3-ts6 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this issue. We will provide updates as more details are made available.

UPDATE 11:30PM EST: Issues on mi3-ts6 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[RESOLVED]mi3-ss1 :: Scheduled Maintenance

Start Date: Wednesday, November 16th, 2022

End Date: Wednesday, November 16th, 2022

Time: 12:00 AM - 05:00 AM EDT 

Services Affected: mi3-ss1.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 12:05AM EST: Our System Operations team will begin the maintenance shortly.

UPDATE 12:15AM EST: The maintenance has been completed at this time.

[RESOLVED]mi3-ss12 :: Scheduled Maintenance

Start Date: Wednesday, November 16th, 2022

End Date: Wednesday, November 16th, 2022

Time: 12:00 AM - 05:00 AM EDT 

Services Affected: mi3-ss12.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 12:15AM EST: Our System Operations team will begin the maintenance shortly.

UPDATE 12:20AM EST: The maintenance has been completed at this time.

[RESOLVED]mi3-ss23 :: Scheduled Maintenance

Start Date: Wednesday, November 16th, 2022

End Date: Wednesday, November 16th, 2022

Time: 12:00 AM - 05:00 AM EDT 

Services Affected: mi3-ss23.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 12:40AM EST: Our System Operations team will begin the maintenance shortly.

UPDATE 12:55AM EST:  The maintenance has been completed at this time.

[RESOLVED]mi3-ss27 :: Scheduled Maintenance

Start Date: Wednesday, November 16th, 2022

End Date: Wednesday, November 16th, 2022

Time: 12:00 AM - 05:00 AM EDT 

Services Affected: mi3-ss27.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 12:40AM EST: Our System Operations team will begin the maintenance shortly.

UPDATE 12:55AM EST:  The maintenance has been completed at this time.

[RESOLVED]mi3-ss49 :: Scheduled Maintenance

Start Date: Wednesday, November 16th, 2022

End Date: Wednesday, November 16th, 2022

Time: 12:00 AM - 05:00 AM EDT  

Services Affected: mi3-ss49.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 12:25AM EST: Our System Operations team will begin the maintenance shortly.

UPDATE 12:30AM EST: The maintenance has been completed at this time.

[RESOLVED] mi3-mw4 :: Scheduled Maintenance

Start Date: Saturday, November 12th, 2022

End Date: Saturday, November 12th, 2022

Time: 12:00 AM - 05:00 AM EDT 

Services Affected: mi3-mw4.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 12:20AM EST: Our System Operations have begun the maintenance. Further updates will be provided as they are available.

UPDATE 12:30AM EST: Maintenance has been completed at this time. Services are once again available.

[RESOLVED] mi3-mw3 :: Scheduled Maintenance

Start Date: Saturday, November 12th, 2022

End Date: Saturday, November 12th, 2022

Time: 12:00 AM - 05:00 AM EDT 

Services Affected: mi3-mw3.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 12:01AM EST: Our System Operations have begun the maintenance. Further updates will be provided as they are available.

UPDATE 12:10AM EST: Maintenance has been completed at this time. Services are once again available.

[RESOLVED] mi3-ls16 :: Scheduled Maintenance

Start Date: Saturday, November 12th, 2022

End Date: Saturday, November 12th, 2022

Time: 12:00 AM - 05:00 AM EDT 

Services Affected: mi3-ls16.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 12:10AM EST: Our System Operations have begun the maintenance. Further updates will be provided as they are available.

UPDATE 12:20AM EST: Maintenance has been completed at this time. Services are once again available.

[RESOLVED] mi3-ls9 :: Scheduled Maintenance

Start Date: Saturday, November 12th, 2022

End Date: Saturday, November 12th, 2022

Time: 12:00 AM - 05:00 AM EST 

Services Affected: mi3-ls9.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 1:05AM EST: Our System Operations have begun the maintenance. Further updates will be provided as they are available.

UPDATE 1:15AM EST: Maintenance has been completed at this time. Services are once again available.

[RESOLVED] mi3-ls8 :: Scheduled Maintenance

Start Date: Saturday, November 12th, 2022

End Date: Saturday, November 12th, 2022

Time: 12:00 AM - 05:00 AM EST 

Services Affected: mi3-ls8.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 12:25AM EST: Our System Operations have begun the maintenance. Further updates will be provided as they are available.

UPDATE 12:35AM EST: Maintenance has been completed at this time. Services are once again available.

[RESOLVED] mi3-vz7-vm4 :: Scheduled Maintenance

Start Date: Friday, November 11th, 2022

End Date: Friday, November 11th, 2022

Time: 12:00 AM - 05:00 AM EDT 

Services Affected: mi3-vz7-vm4

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 1:10AM EST: The service is undergoing maintenance at this time. We will provide further updates as they become available.

UPDATE 1:30AM EST: The maintenance has been completed. We appreciate your patience and understanding during the brief interruption.

[COMPLETED] az1-lr1 :: Emergency Maintenance

Our System Operations team will be performing emergency maintenance on az1-lr1. Users may experience a brief service interruption while the maintenance is performed.

UPDATE 4:00AM EST: Our System Operations team has begun the emergency maintenance. Further updates will be provided as they are made available. 

UPDATE 4:43 AM EDT: The maintenance is completed successfully. The server is up and running, all services are again functional.

7th November 2022

[RESCHEDULED] sg1-ts5 :: Scheduled Maintenance

Start Date: Wednesday, November 9th, 2022 (Server Time: Thursday, November 10th)

End Date: Wednesday, November 9th, 2022 (Server Time: Thursday, November 10th)

Time: 12:00 PM - 04:00 PM EDT (Server Time: Thursday, November 10th 1:00AM - 5:00AM)

Services Affected: sg1-ts5.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

 

[RESCHEDULED] 

[RESOLVED]sg1-vz7-tvm3 :: Scheduled Maintenance

Start Date: Wednesday, November 9th, 2022 (Server Time: Thursday, November 10th)

End Date: Wednesday, November 9th, 2022 (Server Time: Thursday, November 10th)

Time: 12:00 PM - 04:00 PM EDT (Server Time: Thursday, November 10th 1:00AM - 5:00AM)

Services Affected: sg1-vz7-tvm3

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

 

RESOLVED

[RESOLVED]sg1-vz7-tvm2 :: Scheduled Maintenance

Start Date: Wednesday, November 9th, 2022 (Server Time: Thursday, November 10th)

End Date: Wednesday, November 9th, 2022 (Server Time: Thursday, November 10th)

Time: 12:00 PM - 04:00 PM EDT (Server Time: Thursday, November 10th 1:00AM - 5:00AM)

Services Affected: sg1-vz7-tvm2

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

 

RESOLVED

[RESOLVED] sg1-ts3 :: Scheduled Maintenance

Start Date: Wednesday, November 9th, 2022 (Server Time: Thursday, November 10th)

End Date: Wednesday, November 9th, 2022 (Server Time: Thursday, November 10th)

Time: 12:00 PM - 04:00 PM EDT (Server Time: Thursday, November 10th 1:00AM - 5:00AM)

Services Affected: sg1-ts3.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

[Resolved]

 

[RESOLVED] sg1-tr1 :: Scheduled Maintenance

Start Date: Wednesday, November 9th, 2022 (Server Time: Thursday, November 10th)

End Date: Wednesday, November 9th, 2022 (Server Time: Thursday, November 10th)

Time: 12:00 PM - 04:00 PM EDT (Server Time: Thursday, November 10th 1:00AM - 5:00AM)

Services Affected: sg1-tr1.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

 

Updated: RESOLVED

[COMPLETED] mi3-vz7-vm2 :: Scheduled Maintenance

Start Date: Thursday, November 10th, 2022

Time: 01:00 AM EST 

Service Affected: mi3-vz7-vm2

Description: Our System Operations team will be performing routine scheduled maintenance. Users under this node will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 1:20AM: The maintenance for the servers in question has been completed. Please reach out to support should you encounter any issues.

 

[COMPLETED] mi3-vz7-vm20 :: Scheduled Maintenance

Start Date: Wednesday, November 9th, 2022

Time: 11:00 PM EST 

Service Affected: mi3-vz7-vm20 

Description: Our System Operations team will be performing routine scheduled maintenance. Users under this node will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 11:00PM EST: Our Engineers are starting the maintenance as per schedule. We will post updates as more information becomes available.

UPDATE 11:12PM EST: Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.