The system is experiencing issues

Past Incidents

15th September 2022

[COMPLETED] Singapore :: Datacenter Maintenance

Start Date: Thursday, September 15th, 2022 EDT (Friday, September 16th Singapore)

End Date: Thursday, September 15th, 2022 EDT (Friday, September 16th Singapore)

Time: 12:00 PM - 4:00 PM EST (12:00AM - 4:00AM Singapore)

Description: Our System Engineering team is performing server maintenance in our Singapore Datacenter. Users may experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE :: As of 12PM EDT :: This maintenance is now in progress.  We will notify you once this has been completed.

UPDATE :: As of 3:55 PM :: This maintenance is now completed.

[RESOLVED] az1-vz7-vm15 :: Urgent Maintenance

az1-vz7-vm15 is currently experiencing a service interruption. VPSes hosted on this server will experience service degradation as a result. Our System Operations team is going to reboot this server. We will provide updates as more details are made available.

UPDATE 6:15AM EDT: Our System Operations team has completed the maintenance. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[RESOLVED] Michigan Datacenter Maintenance

Start Date: Thursday, September 15th, 2022

End Date: Thursday, September 15th, 2022

Time: 12:00 AM - 4:00 AM EST

Description: Our System Engineering team is performing server maintenance in our Michigan Datacenter. Users may experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 01:50 AM EDT:  Our System Engineering team has completed the maintenance at this time. 

14th September 2022

No incidents reported

13th September 2022

No incidents reported

12th September 2022

[RESOLVED] mi3-ss56.a2hosting.com :: Service Interruption

mi3-ss56 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this issue. We will provide updates as more details are made available.

UPDATE 10:03 AM EDT: Our System Operations team resolved this matter and all services are back online at this time.

11th September 2022

Michigan/Arizona Datacenter Maintenance

Start Date: Sunday, September 11th, 2022

End Date: Sunday, September 11th, 2022

Time: 12:00 AM - 5:00 AM EST

Description: Our System Engineering team is performing server maintenance in our Michigan and Arizona Datacenters. Users may experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 12:00AM EDT: Our System Engineering team will begin the maintenance shortly. Further updates will be provided as they become available.

UPDATE 1:30AM EDT: The maintenance is still in progress. Brief service interruptions are may be experienced while the maintenance is performed. Thank you for your patience and understanding.

UPDATE 2:55AM EDT: Our System Engineering team is still performing maintenance. 

UPDATE 4:25AM EDT: Our System Engineering team has completed the maintenance at this time. 

10th September 2022

ssdman80 :: Scheduled Maintenance

Start Date: Monday, September 12th, 2022

Time: 10:00 PM EDT

Services Affected:

ssdman80.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on ssdman80.a2hosting.com. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 10:00 PM EDT: The scheduled maintenance has started for ssdman80. We will provide additional updates as they become available.

UPDATE 10:20 PM EDT: The maintenance has been completed. Thank you for your patience and understanding.

Sectigo SSL Certificates :: Degraded Performance

Start date: Saturday, September 10, 2022; 10:00 UTC 

Duration: Sectigo anticipates that its certificate-issuing platform will be unavailable during the maintenance. We will provide updates as soon as this maintenance is completed.

Please, feel free to check out Sectigo updates on their Status page:  https://sectigo.status.io/

[RESOLVED]ssdman68 :: Scheduled Maintenance

Start Date: September 10th, 2022 (Saturday)

Time: 1:00 AM - 05:00 AM EDT (Server time: September 10th - 1:00 AM - 05:00 AM EDT)

Services Affected:

ssdman68.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on ssdman68.a2hosting.com. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 12:55AM EDT: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

UPDATE 2:25AM EDT: Our System Operations team is still performing the maintenance. Thank you for your patience and understanding. Further updates will be provided.

UPDATE 4:05AM EDT: The maintenance is still in progress. We appreciate your continued patience and understanding while our System Operations team completes their work. 

UPDATE 6:05AM EDT: The maintenance has been completed. Thank you for your patience and understanding.

[RESOLVED]mi3-sr25 :: Scheduled Maintenance

Start Date: September 10th, 2022 (Saturday)

Time: 1:00 AM - 05:00 AM EDT (Server time: September 10th - 1:00 AM - 05:00 AM EDT)

Services Affected:

mi3-sr25.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on mi3-sr25.supercp.com. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 12:55AM EDT: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

UPDATE 2:25AM EDT: Our System Operations team is still performing the maintenance. Thank you for your patience and understanding. Further updates will be provided.

UPDATE 4:05AM EDT: The maintenance is still in progress. We appreciate your continued patience and understanding while our System Operations team completes their work. 

UPDATE 6:05AM EDT: The maintenance has been completed. Thank you for your patience and understanding.

[RESOLVED]ssdman105 :: Scheduled Maintenance

Start Date: September 10th, 2022 (Saturday)

Time: 1:00 AM - 05:00 AM EDT (Server time: September 10th - 1:00 AM - 05:00 AM EDT)

Services Affected:

ssdman105.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on ssdman105.a2hosting.com. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 12:55AM EDT: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

UPDATE 2:25AM EDT: Our System Operations team is still performing the maintenance. Thank you for your patience and understanding. Further updates will be provided.

UPDATE 4:05AM EDT: The maintenance is still in progress. We appreciate your continued patience and understanding while our System Operations team completes their work. 

UPDATE 6:05AM EDT: The maintenance has been completed. Thank you for your patience and understanding.

[RESOLVED]mi3-lr11 :: Scheduled Maintenance

Start Date: September 10th, 2022 (Saturday)

Time: 1:00 AM - 05:00 AM EDT (Server time: September 10th - 1:00 AM - 05:00 AM EDT)

Services Affected:

mi3-lr11.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on mi3-lr11.supercp.com. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 12:55AM EDT: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

UPDATE 2:25AM EDT: Our System Operations team is still performing the maintenance. Thank you for your patience and understanding. Further updates will be provided.

UPDATE 4:05AM EDT: The maintenance is still in progress. We appreciate your continued patience and understanding while our System Operations team completes their work. 

UPDATE 6:05AM EDT: The maintenance has been completed. Thank you for your patience and understanding.

Michigan Datacenter Maintenance

Start Date: Friday, September 10th, 2022

End Date: Friday, September 10th, 2022

Time: 12:00 AM - 4:00 AM EST

Description: Our System Engineering team is performing server maintenance in our Michigan Datacenter. Users may experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 12:00AM EDT: Our Engineers have started the maintenance. We will update this thread as soon as more information is available in this regard.

9th September 2022

[RESOLVED] mi3-ss10 :: Service Interruption

mi3-ss10 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this issue. We will provide updates as more details are made available.

UPDATE 05:33 AM EDT: This issue has now been resolved, please let us know if you are still experiencing any issues via ticket, chat or phone.

[resolved] ssdsemi1 :: Scheduled Maintenance

Start Date: September 9th, 2022 (Friday)

Time: 1:00 AM - 05:00 AM EDT (Server time: September 9th - 1:00 AM - 05:00 AM EDT)

Services Affected:

ssdsemi1.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on ssdsemi1.a2hosting.com. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 12:58 AM EDT: Our System Operations team will begin shortly. We appreciate your patience and understanding while the maintenance is performed.

UPDATE 2:24 AM EDT: Our System Operations team has completed the maintenance.

[Resolved] ssdman20 :: Scheduled Maintenance

Start Date: September 9th, 2022 (Friday)

Time: 1:00 AM - 05:00 AM EDT (Server time: September 9th - 1:00 AM - 05:00 AM EDT)

Services Affected:

ssdman20.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on ssdman20.a2hosting.com. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 12:58 AM EDT: Our System Operations team will begin shortly. We appreciate your patience and understanding while the maintenance is performed.

UPDATE 2:27 AM EDT: Our System Operations team has completed the maintenance.

[Resolved] ssdman22 :: Scheduled Maintenance

Start Date: September 9th, 2022 (Friday)

Time: 1:00 AM - 05:00 AM EDT (Server time: September 9th - 1:00 AM - 05:00 AM EDT)

Services Affected:

ssdman22.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on ssdman22.a2hosting.com. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 12:58 AM EDT: Our System Operations team will begin shortly. We appreciate your patience and understanding while the maintenance is performed.

UPDATE 2:26 AM EDT: Our System Operations team has completed the maintenance.

[Resolved] mi3-ss41 :: Scheduled Maintenance

Start Date: September 9th, 2022 (Friday)

Time: 1:00 AM - 05:00 AM EDT (Server time: September 9th - 1:00 AM - 05:00 AM EDT)

Services Affected:

mi3-ss41.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on mi3-ss41.a2hosting.com. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 12:58 AM EDT: Our System Operations team will begin shortly. We appreciate your patience and understanding while the maintenance is performed.

UPDATE 2:24 AM EDT: Our System Operations team has completed the maintenance.

8th September 2022

[RESCHEDULED] Michigan DC :: Scheduled Maintenance

Start Date: Thursday, September 8th, 2022

End Date: Thursday, September 9th, 2022

Time: 10:00 PM - 12:00 AM EST

Description: Our System Engineering team is performing server maintenance in our Michigan Datacenter. Users may experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 10:00 PM EDT: Our Engineers have started the maintenance. We will provide updates as more information is available in this regard.

UPDATE 10:10 PM EDT: Unfortunately for technical reasons, our team has had to postpone this maintenance. We will reschedule it at a more opportune time to ensure minimal impact. We sincerely apologize for any inconvenience and appreciate your understanding in this regard.