Past Incidents

nlssr3 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 12:45 AM EDT: The issue has been resolved, and services are now back to normal operation. If you encounter any further problems, please don't hesitate to reach out to our customer support team. We're here to help.

Start Date: Monday, April 22

Time: 7:30 PM – 8:00 PM EDT

Services Affected: nl1-ts109

Description: Our System Operations team will be conducting scheduled maintenance on nl1-ts109. During this time, users may experience a brief service interruption. We'll keep you updated on any developments in this thread.

UPDATE 7:35 PM EDT: Maintenance on nl1-ts109 has been completed.

Multiple servers in our Arizona Data Center are presently encountering a service interruption related to increased traffic. This may lead to service degradation for users hosted on these servers. Our System Operations team is actively investigating the root cause of these interruptions. We will keep you updated as soon as more details become available. Thank you for your patience and understanding.

Servers affected:

az1-sr101.supercp.com

az1-sr102.supercp.com

az1-sr103.supercp.com

az1-ss106.a2hosting.com

az1-ss107.a2hosting.com

az1-ss108.a2hosting.com

az1-ss109.a2hosting.com

az1-ss110.a2hosting.com

az1-ss111.a2hosting.com

az1-tr101.supercp.com

az1-tr102.supercp.com

az1-tr103.supercp.com

az1-tr104.supercp.com

az1-tr105.supercp.com

az1-ts106.a2hosting.com

az1-ts107.a2hosting.com

az1-ts109.a2hosting.com

az1-ts110.a2hosting.com

az1-ts111.a2hosting.com

az1-ts112.a2hosting.com

az1-ts113.a2hosting.com

az1-ts114.a2hosting.com

az1-ts115.a2hosting.com

az1-ts116.a2hosting.com

UPDATE 04:30 AM: The issue has been successfully resolved and the traffic mitigated. Please reach out to our support if you need further assistance.

Multiple servers in our Singapore Data Center are presently encountering a service interruption. This may lead to service degradation for users hosted on these servers. Our System Operations team is actively investigating the root cause of these interruptions. We will keep you updated as soon as more details become available. Thank you for your patience and understanding.

UPDATE 2:30 EDT: The issue has been successfully resolved. It was caused by a network problem originating from Telstra when attempting to connect to the A2 Hosting network. However, services remained accessible from other Internet Service Providers.

Start Date: Sunday, April 21st, 2024 

End Date: Sunday, April 21st, 2024 

Time: 02:00 AM EDT

Service affected: az1-sr7

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a service interruption while the scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 2:00 AM EDT: The maintenance has started.

UPDATE 3:00 AM EDT: The maintenance was completed.

Start Date: Sunday, April 21st, 2024 

End Date: Sunday, April 21st, 2024 

Time: 01:00 AM EDT

Service affected: az1-ss14

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a service interruption while the scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 1:00 AM EDT: The maintenance has started.

UPDATE 2:00 AM EDT: The maintenance was completed.

Start Date: Saturday, April 20th, 2024 EDT

End Date: Sunday, April 21th, 2024 EDT

Time: 9:00 PM - 9:00 AM EDT (6:00PM - 6:00AM MST)

Description: Our Engineering team is scheduled to perform routine maintenance at the Arizona data center. We anticipate no interruptions to your service during this time.

Please refer to this thread for all updates related to the maintenance.

This maintenance was completed.

Start Date: Saturday, April 20th, 2024 EDT

End Date:  Saturday, April 20th, 2024 EDT

Time: 6:00 AM - 07:00 AM EDT (April 20th 3:00AM MDT - April 20th 4:00AM MDT)

Services Affected: az1-ts2.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 6:00 AM EDT: The maintenance has started.

UPDATE 7:00 AM EDT: The maintenance was completed.

Start Date: Saturday, April 20th, 2024 EDT

End Date:  Saturday, April 20th, 2024 EDT

Time: 6:00 AM - 07:00 AM EDT (April 20th 3:00AM MDT - April 20th 4:00AM MDT)

Services Affected: az1-tr1.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 6:00 AM EDT: The maintenance has started.

UPDATE 7:00 AM EDT: The maintenance was completed.

Start Date: Saturday, April 20th, 2024 EDT

End Date:  Saturday, April 20th, 2024 EDT

Time: 6:00 AM - 07:00 AM EDT (April 20th 3:00AM MDT - April 20th 4:00AM MDT)

Services Affected: az1-vz7-tvm3

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 6:00 AM EDT: The maintenance has started.

UPDATE 7:00 AM EDT: The maintenance was completed.

Start Date: Saturday, April 20th, 2024 EDT

End Date:  Saturday, April 20th, 2024 EDT

Time: 6:00 AM - 07:00 AM EDT (April 20th 3:00AM MDT - April 20th 4:00AM MDT)

Services Affected: az1-vz7-tvu1

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 6:00 AM EDT: The maintenance has started.

UPDATE 7:00 AM EDT: The maintenance was completed.

Start Date: Friday, April 19th, 2024 EDT

End Date: Saturday, April 20th, 2024 EDT

Time: 9:00 PM - 9:00 AM EDT (6:00PM - 6:00AM MST)

Description: Our Engineering team is scheduled to perform routine maintenance at the Arizona data center. We anticipate no interruptions to your service during this time.

Please refer to this thread for all updates related to the maintenance.

UPDATE 9:00 PM EDT: The maintenance has started.

UPDATE 9:00 AM EDT: The maintenance was completed.

Start Date: Saturday, April 20th, 2024 EDT

End Date:  Saturday, April 20th, 2024 EDT

Time: 4:00 AM - 06:00 AM EDT (April 20th 1:00AM MDT - April 20th 3:00AM MDT)

Services Affected: az1-ss38.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 4:00 AM EDT: The maintenance has started.

UPDATE 5:45 AM EDT: The maintenance was completed.

Start Date: Saturday, April 20th, 2024 EDT

End Date:  Saturday, April 20th, 2024 EDT

Time: 4:00 AM - 06:00 AM EDT (April 20th 1:00AM MDT - April 20th 3:00AM MDT)

Services Affected:  az1-sr10.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 4:00 AM EDT: The maintenance has started.

UPDATE 5:45 AM EDT: The maintenance was completed.

Start Date: Saturday, April 20th, 2024 EDT

End Date:  Saturday, April 20th, 2024 EDT

Time: 4:00 AM - 06:00 AM EDT (April 20th 1:00AM MDT - April 20th 3:00AM MDT)

Services Affected: az1-vz7-vu2

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 4:00 AM EDT: The maintenance has started.

UPDATE 5:45 AM EDT: The maintenance was completed.

Start Date: Saturday, April 20th, 2024 EDT

End Date:  Saturday, April 20th, 2024 EDT

Time: 2:00 AM - 04:00 AM EDT (April 19th 11:00PM MDT - April 20th 1:00AM MDT)

Services Affected: az1-ts109.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 2:00 AM EDT: The maintenance has started.

UPDATE 4:00 AM EDT: The maintenance was completed.

Start Date: Saturday, April 20th, 2024 EDT

End Date:  Saturday, April 20th, 2024 EDT

Time: 2:00 AM - 04:00 AM EDT (April 19th 11:00PM MDT - April 20th 1:00AM MDT)

Services Affected: az1-tr102.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 2:00 AM EDT: The maintenance has started.

UPDATE 4:00 AM EDT: The maintenance was completed.

Start Date: Saturday, April 20th, 2024 EDT

End Date:  Saturday, April 20th, 2024 EDT

Time: 2:00 AM - 04:00 AM EDT (April 19th 11:00PM MDT - April 20th 1:00AM MDT)

Services Affected: az1-tr103.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 2:00 AM EDT: The maintenance has started.

UPDATE 4:00 AM EDT: The maintenance was completed.

Start Date: Saturday, April 20th, 2024 EDT

End Date:  Saturday, April 20th, 2024 EDT

Time: 2:00 AM - 04:00 AM EDT (April 19th 11:00PM MDT - April 20th 1:00AM MDT)

Services Affected: az1-ts112.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 2:00 AM EDT: The maintenance has started.

UPDATE 4:00 AM EDT: The maintenance was completed.

Start Date: Saturday, April 20th, 2024 EDT

End Date:  Saturday, April 20th, 2024 EDT

Time: 2:00 AM - 04:00 AM EDT (April 19th 11:00PM MDT - April 20th 1:00AM MDT)

Services Affected: az1-tr2.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 2:00 AM EDT: The maintenance has started.

UPDATE 4:00 AM EDT: The maintenance was completed.

Start Date: Saturday, April 20th, 2024 EDT

End Date:  Saturday, April 20th, 2024 EDT

Time: 2:00 AM - 04:00 AM EDT (April 19th 11:00PM MDT - April 20th 1:00AM MDT)

Services Affected: az1-ts115.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 2:00 AM EDT: The maintenance has started.

UPDATE 4:00 AM EDT: The maintenance was completed.

Start Date: Saturday, April 20th, 2024 EDT

End Date:  Saturday, April 20th, 2024 EDT

Time: 2:00 AM - 04:00 AM EDT (April 19th 11:00PM MDT - April 20th 1:00AM MDT)

Services Affected: az1-ts6.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 2:00 AM EDT: The maintenance has started.

UPDATE 4:00 AM EDT: The maintenance was completed.

Start Date: Saturday, April 20th, 2024 EDT

End Date:  Saturday, April 20th, 2024 EDT

Time: 2:00 AM - 04:00 AM EDT (April 19th 11:00PM MDT - April 20th 1:00AM MDT)

Services Affected: az1-ts5.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 2:00 AM EDT: The maintenance has started.

UPDATE 4:00 AM EDT: The maintenance was completed.

Start Date: Saturday, April 27th, 2024 MST

End Date: Sunday, April 28th, 2024 MST

Time:  10:00 PM - 6:00AM MST (1:00 AM - 9:00 AM EDT)

Description: Our Engineering team is scheduled to perform routine maintenance at the Arizona data center. Users on the following services may experience a brief service interruption during this routine maintenance:

az1-vz7-vu17

az1-ss107.a2hosting.com

az1-sr102.supercp.com

az1-vz7-vu7

az1-ss42.a2hosting.com

az1-ss19.a2hosting.com

az1-ls10.a2hosting.com

az1-vz7-vm26

az1-ss23.a2hosting.com

az1-ss10.a2hosting.com

az1-sr3.supercp.com

az1-ss11.a2hosting.com

az1-lr3.supercp.com

az1-ss9.a2hosting.com

az1-ss12.a2hosting.com

az1-ss13.a2hosting.com

az1-vzm-vu6

az1-ss15.a2hosting.com

az1-ss17.a2hosting.com

az1-ls8.a2hosting.com

az1-ls9.a2hosting.com

az1-ss18.a2hosting.com

az1-ls12.a2hosting.com

az1-ss44.a2hosting.com

az1-ss97.a2hosting.com

az1-ls3.a2hosting.com

az1-ls1.a2hosting.com

az1-ss109.a2hosting.com

az1-vz7-vm27

az1-vz7-vm31

az1-vz7517-vm110

az1-ss16.a2hosting.com

az1-vzm-vu4

az1-lr1.supercp.com

az1-ls2.a2hosting.com

az1-ss3.a2hosting.com

az1-ss2.a2hosting.com

az1-sr1.supercp.com

az1-ss1.a2hosting.com

az1-sr2.supercp.com

az1-vz7-vm28

az1-ss40.a2hosting.com

az1-vz7-vm11

az1-vz7-vu8

az1-ls19.a2hosting.com

az1-ss21.a2hosting.com

az1-ls14.a2hosting.com

az1-ss22.a2hosting.com

az1-lr4.supercp.com

az1-ss20.a2hosting.com

az1-ls13.a2hosting.com

az1-vz7517-vm34

UPDATE: The maintenance has been completed.

Start Date: Saturday, April 20th, 2024 EDT

End Date:  Saturday, April 20th, 2024 EDT

Time: 4:00 AM - 06:00 AM EDT (April 20th 1:00AM MDT - April 20th 3:00AM MDT)

Services Affected: az1-vz7-vu5

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 4:00 AM EDT: The maintenance has started.

UPDATE 5:45 AM EDT: The maintenance was completed.