The system is experiencing issues

Past Incidents

2nd June 2023

Netherlands Network Maintenance

Start Date: Monday, June 05, 2023 EDT (Tuesday, June 06, 2023 NL)

End Date: Monday, June 05, 2023 EDT (Tuesday, June 06, 2023 NL)

Time: 6:00 PM - 10:00 PM EDT (12:00 AM - 4:00 AM NL Time)

Description: Our System Operations team will be performing scheduled maintenance in the Netherlands Datacenter. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread. 

UPDATE 8:30PM EDT: Maintenance has started. We will post updates as we receive more information.

UPDATE 9:58PM EDT: The Maintenance has now been completed. Please reach out to our Support Team should you encounter any further issues.

1st June 2023

No incidents reported

31st May 2023

[COMPLETED] nl1-vz7-vu6 :: Scheduled Maintenance

Start Date: Thursday, June 1, 2023

End Date: Thursday, June 1, 2023

Time: 7:00 PM - 9:00 PM EDT (1:00 AM CEST, Friday, June 2 - 3:00 AM CEST, Friday, June 2)

Services Affected:

nl1-vz7-vu6

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience service interruptions while the routine scheduled maintenance is performed.

UPDATE 7:00PM EDT: Maintenance has been started on the servers. We will post updates as we receive more information in this regard.

UPDATE 7:20PM EDT: Maintenance on nl1-vz7-vu6 has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

 

[COMPLETED] nl1-vz7-vu7 :: Scheduled Maintenance

Start Date: Thursday, June 1, 2023

End Date: Thursday, June 1, 2023

Time: 7:00 PM - 9:00 PM EDT (1:00 AM CEST, Friday, June 2 - 3:00 AM CEST, Friday, June 2)

Services Affected:

nl1-vz7-vu7

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience service interruptions while the routine scheduled maintenance is performed.

UPDATE 7:00PM EDT: Maintenance has been started on the servers. We will post updates as we receive more information in this regard.

UPDATE 7:45PM EDT: Maintenance on nl1-vz7-vu7 has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

nl1-lr4 :: Service Interruption

nl1-lr4.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 03:50 AM EDT: Our Systems Operations/Engineering teams have corrected this issue. Please reach out to our Support team should you encounter any further issues. 

30th May 2023

Netherlands Network Maintenance

Start Date: Tuesday, May 30, 2023 (Wednesday, May 31, 2023 GMT+2)

End Date: Tuesday, May 30, 2023 (Wednesday, May 31, 2023 GMT+2)

Time: 6:00 PM - 10:00 PM EST (12:00 AM - 4:00 AM GMT+2)

Description: Our System Operations team will be performing scheduled maintenance in the Netherlands Datacenter. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread. 

UPDATE 6:00 PM EST: The scheduled maintenance in Netherlands has begun. Updates will be provided as they become available.

UPDATE 8:18 PM EST: The scheduled maintenance has now been completed. Please reach out to our Support Team should you encounter any issues.

[RESOLVED] mi3-vz7-vm30 :: Service Interruption

mi3-vz7-vm30 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 5:55 AM EDT: Our System Operations team has resolved the issue. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[RESOLVED] az1-ss108 :: Service Interruption

az1-ss108.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 4:25 AM EDT: Our Systems Operations/Engineering teams have corrected this issue.

[RESOLVED] mi3-vz7-vm29 :: Service Interruption

mi3-vz7-vm29 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 1:05 AM EDT: Our Systems Operations/Engineering teams have corrected this issue. Please reach out to our Support team should you encounter any further issues. 

29th May 2023

[RESOLVED] mi3-vz7-vm30 :: Service Interruption

mi3-vz7-vm30 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 9:00PM EST: Our Systems Operations/Engineering teams have corrected this issue. Please reach out to our Support team should you encounter any further issues. 

[RESOLVED] az1-ts2 :: Service Interruption

az1-ts2 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 1:30 PM EDT: Our Systems Operations/Engineering teams have corrected this issue. We appreciate your patience and understanding while our Engineers investigated and corrected the issues affecting the server.

[Completed} Scheduled Maintenance :: mi3-tr101

Start Date: Monday, May 29, 2023, EDT

End Date: Monday, May 29, 2023, EDT

Time: 01:00 AM - 05:00 AM EDT  

Services Affected:

mi3-tr101.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience service interruptions while the routine scheduled maintenance is performed

Update: 01:50 AM EDT: Maintenance is completed successfully. 

28th May 2023

No incidents reported

27th May 2023

No incidents reported

26th May 2023

[RESOLVED] Multiple Nodes :: VPS Interruption

Multiple VPS nodes hosted in our Netherlands facility are currently experiencing a service interruption. Users hosted on affected servers will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 3:00 AM EDT: Our Systems Operations/Engineering teams have corrected this issue.