The system is experiencing issues

Past Incidents

9th June 2023

[RESCHEDULED] Scheduled Maintenance :: nl1-ts4

Start Date: Monday, June 12, 2023, EDT (Monday, June 12, 2023 GMT+2)

End Date: Monday, June 12, 2023, EDT (Tuesday, June 13, 2023 GMT +2)

Time: 4:30 PM - 8:30 PM EDT (10:30 PM - 2:30 AM GMT+2)

Services Affected:

nl1-ts4.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience service interruptions while the routine scheduled maintenance is performed.

UPDATE 4:30PM EDT: Our Engineers have started the maintenance. We will provide updates as more information becomes available.

UPDATE 4:45PM EDT: Due to unforeseen issues, this maintenance has been rescheduled. Server is up and running fine. If you are experiencing any issues with the service, please do not hesitate to contact our live support for assistance. 

 

[COMPLETED] Scheduled Maintenance :: mi3-ts7

Start Date: Thursday, June 9, 2023, EDT

End Date: Thursday, June 9, 2023, EDT

Time: 01:00 AM - 05:00 AM EDT  

Services Affected:

mi3-ts7.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience service interruptions while the routine scheduled maintenance is performed

Update: 01:20 AM EDT: The maintenance is completed successfully.

8th June 2023

[RESOLVED] az1-ts106 :: Service Interruption

az1-ts106 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 5:40PM EDT: Issues on az1-ts106 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

UPDATE 6:00PM EDT: The issue has recurred. Our team is working on this. We will post updates as more information becomes available. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 6:30PM EDT: Server has been stabilized. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

[RESOLVED]Scheduled Maintenance :: nl1-ts4

Start Date: Monday, June 12, 2023, EDT

End Date: Monday, June 12, 2023, EDT

Time: 02:00 AM - 05:00 AM EDT  

Services Affected:

nl1-ts4.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience service interruptions while the routine scheduled maintenance is performed.

UPDATE: This maintenance will be re-scheduled for another time.

[COMPLETED] Scheduled Maintenance :: az1-ts105

Start Date: Thursday, June 8, 2023, EDT

End Date: Thursday, June 8, 2023, EDT

Time: 01:00 AM - 05:00 AM EDT  

Services Affected:

az1-ts105.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience service interruptions while the routine scheduled maintenance is performed

UPDATE 1:00 AM EDT: The scheduled maintenance has begun for az1-ts105.supercp.com.

UPDATE 1:30 AM EDT: The scheduled maintenance has now been completed. Please reach out to our support team should you encounter any issues.

7th June 2023

Netherlands Network Maintenance

Start Date: Thursday, June 08, 2023 ET (Friday, June 09, 2023 GMT+2)

End Date: Thursday, June 08, 2023 ET (Friday, June 09, 2023 GMT+2)

Time: 7:00 PM - 9:00 PM ET (1:00 AM - 3:00 AM GMT+2)

Description: Our System Operations team will be performing scheduled maintenance in the Netherlands Datacenter. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread. 

This maintenance has been completed.

6th June 2023

No incidents reported

5th June 2023

No incidents reported

4th June 2023

No incidents reported

3rd June 2023

No incidents reported

2nd June 2023

Netherlands Network Maintenance

Start Date: Monday, June 05, 2023 EDT (Tuesday, June 06, 2023 NL)

End Date: Monday, June 05, 2023 EDT (Tuesday, June 06, 2023 NL)

Time: 6:00 PM - 10:00 PM EDT (12:00 AM - 4:00 AM NL Time)

Description: Our System Operations team will be performing scheduled maintenance in the Netherlands Datacenter. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread. 

UPDATE 8:30PM EDT: Maintenance has started. We will post updates as we receive more information.

UPDATE 9:58PM EDT: The Maintenance has now been completed. Please reach out to our Support Team should you encounter any further issues.