The system is experiencing issues

Past Incidents

1st October 2022

Scheduled Maintenance nl1-ss18

Start Date: Saturday, October 1st, 2022 6:00PM EDT

                 Sunday, October 2nd, 2022  12:00AM CEST 

End Date: Saturday, October 1st, 2022 7:00PM EDT

                Sunday, October 2nd, 2022  1:00AM CEST 

Description: Our System Engineering team is performing maintenance on nl1-ss18.  Services on this server will not be available while the maintenance is conducted.  

UPDATE 6:00PM EDT: The scheduled maintenance for nl1-ss18 has started. Further updates will be provided as they become available.

UPDATE 6:15PM EDT: The scheduled maintenance has been completed. Please reach out to our Support Team should you encounter any further issues.

 

 

 

[COMPLETED] Scheduled Maintenance Sg1-Tr2

Start Date: Saturday, October 1st, 2022 12:00PM EDT

                 Sunday, October 2nd, 2022  12:00AM SST 

End Date: Saturday, October 1st, 2022 12:08PM EDT

                Sunday, October 2nd, 2022  12:08AM SST 

Description: Our System Engineering team is performing network maintenance on sg1-tr2.  Services on this server will not be available while the maintenance is conducted.  

UPDATE 12:00PM EDT: Our System Engineering team has begun the maintenance at this time. We will provide further updates as we receive them. 

UPDATE 12:08 PM EDT: Our System Engineering team has completed the maintenance at this time.

 

 

 

Michigan Datacenter :: Scheduled Maintenance

Start Date: Saturday October 01, 2022

End Date: Saturday October 01, 2022

Time: 07:30 AM - 03:00 PM EDT

Description: The Network Engineering team is performing network maintenance in our Michigan Datacenter. Users may experience a brief service interruption while routine maintenance is performed. We will provide updates as they're made available.

UPDATE 7:20AM EDT: The maintenance will begin shortly. We appreciate your patience and understanding while the maintenance is performed.

UPDATE 7:30AM EDT: The Network Engineering team has begun the maintenance at this time. We will provide further updates as we receive them. 

UPDATE 12:00 EDT: The maintenance is still in progress at this time. We will provide further updates as we receive them. 

UPDATE 5:20PM EDT: The maintenance has been completed at this time. Please do not hesitate to reach out to our Support Team should you notice any issues.

30th September 2022

Michigan Datacenter VPS Nodes Scheduled Maintenance

Start Date: Friday, September 30th, 2022

Time: 01:00 AM EDT

Description: Our System Engineering team is performing server maintenance in our Michigan Datacenter. Users will experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread.

Server Nodes to be rebooted:

Mi3-vzm-vu10

Mi3-vz7-vu8

Mi3-vz7-vu6

Mi3-vz7-vu7

Mi3-vz7-vu5

Mi3-vz7-vu14

Mi3-vz7-vu11

Mi3-vz7-vm8

Mi3-vz7-vu1

mi3-vz7-vm9

 

Update 03:56 AM EDT: Our System Engineering team have completed the maintenance at this time.

29th September 2022

[RESOLVED] az1-ts105 :: MySQL Interruption

az1-ts105 is currently experiencing MySQL Server issues. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 4:30PM EDT: Issues on az1-ts105 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] Michigan Datacenter VPS Nodes Scheduled Maintenance

Start Date: Thursday, September 29th, 2022

Time: 01:00 AM EDT

Description: Our System Engineering team is performing server maintenance in our Michigan Datacenter. Users will experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread.

Server Nodes to be rebooted:

Mi3-vzm-vu5

Mi3-vzm-vu11

Mi3-vz7-vm26

Mi3-vzm-vu9

Mi3-vzm-vu6

Mi3-vzm-vu4

Mi3-vzm-vu3

Mi3-vzm-vu18

Mi3-vzm-vu2

Mi3-vzm-vu17

We will post all updates associated with this maintenance in this thread.

UPDATE 12:55AM EDT: Our System Operations team will begin the maintenance shortly. We appreciate your patience and understanding while the maintenance is performed.

UPDATE 1:00AM EDT: Our System Engineering team has begun the maintenance at this time. We will provide further updates as we receive them. 

UPDATE 3:40AM EDT: Our System Engineering team has finished the maintenance at this time.

28th September 2022

Singapore DC :: Scheduled Maintenance

Start Date: Thursday, September 28nd, 2022 (Server Time September 29th, 2022)

End Date: Thursday, September 28nd, 2022 (Server Time September 29th, 2022)

Time: 4:00 PM - 8:00 PM EST (4AM - 8AM September 29th, 2022)

Description: Our System Engineering team is performing network maintenance in our Singapore Datacenter. Users may experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 4:30PM EST: The maintenance has been completed at this time. Please do not hesitate to reach out to our Support Team should you encounter any issues.

[COMPLETED] Singapore Datacenter VPS Nodes Scheduled Maintenance

Start Time:

Server Time: Sept 29 - Thursday 01:00

EDT Time: Sept 28 - Wednesday 13:00 

Description: Our System Engineering team is performing server maintenance in our Singapore Datacenter. Users will experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread.

Server Nodes to be rebooted:

sg1-vz7-vu2

Sg1-vz7-vu3

sg1-vz7-vu4

Sg1-vz7-vu5

Sg1-vz7-vu6

Sg1-vz7-tvu1

Sg1-vz7-tvu2 

We will post all updates associated with this maintenance in this thread.

UPDATE 12:00PM EDT: Our System Engineering team has begun the maintenance at this time. We will provide further updates as we receive them. 

UPDATE 3:00PM EDT: Our System Engineering team has finished the maintenance at this time.

27th September 2022

[RESOLVED]az1-vz7-tvm9 :: Emergency Maintenance

Our System Operations team will be performing emergency maintenance on az1-vz7-tvm9. Users may experience a brief service interruption while the maintenance is performed.

UPDATE 6:45AM EDT: The emergency maintenance has been completed at this time. Services are once again available.

[COMPLETED] az1-ls2 :: Scheduled Maintenance

Start Date: Tuesday, September 27th, 2022

End Date: Tuesday, September 27th, 2022

Time: 3:00 AM - 4:00 AM EDT (Server time 12AM - 1AM MST)

Services Affected:

az1-ls2.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on az1-ls2.a2hosting.com. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 2:55AM EDT: Our System Operations team will begin the maintenance shortly. We appreciate your patience and understanding while the maintenance is performed.

UPDATE 3:02AM EDT: The maintenance is in progress. We appreciate your patience and understanding while the maintenance is performed.

UPDATE 3:55AM EDT: Our System Operations team is still working on this maintenance. 

UPDATE 4:12AM EDT: The maintenance has been completed. Services are available once again.

26th September 2022

[COMPLETED] Michigan Datacenter :: Scheduled Maintenance

Start Date: Wednesday, September 28nd, 2022

End Date: Wednesday, September 28nd, 2022

Time: 12:00 AM - 4:00 AM EDT

Description: Our System Engineering team is performing network maintenance in our Michigan Datacenter. Users may experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 12:00AM EDT: Our System Engineering team has begun the maintenance at this time. We will provide further updates as we receive them. 

UPDATE 4:00AM EDT: Our System Engineering team has completed this maintenance.

25th September 2022

[Resolved] Michigan/Arizona Datacenter Maintenance

Start Date: Sunday, September 25th, 2022

End Date: Sunday, September 25th, 2022

Time: 12:00 AM - 5:00 AM EDT

Description: Our System Engineering team is performing server maintenance in our Michigan and Arizona Datacenters. Users may experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 3:00 AM EST: Maintenance in Arizona has begun. Brief service interruptions are expected as the maintenance is performed. Thank you for your patience.

UPDATE 05:45 AM EDT: The maintenance on Shared/Turbo/Reseller servers in Arizona and Michigan Datacenters is completed. Our Engineers are performing the maintenance on VPS at the Arizona Datacenter.

UPDATE 10:10 AM EST: The maintenance on VPS at the Arizona Datacenter has been completed at this time.