The system is experiencing issues

Past Incidents

18th April 2022

[RESOLVED] Michigan Datacenter :: Network Maintenance

Start Date: Monday, April 18, 2022

End Date: Monday, April 19, 2022

Time: 11:00 PM EDT - 12:00 AM EDT

Description: Our Network Engineering team is performing network maintenance in our Michigan Datacenter. Users may experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread

UPDATE 11:45 PM EDT: Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

17th April 2022

No incidents reported

16th April 2022

Sectigo SSL :: Scheduled maintenance

Start date: Saturday, April 16, 2022; 23:00 UTC.

Duration: Sectigo anticipates that its certificate issuing platform will be unavailable for up to 2 hours.

Event description: Sectigo Certificate Issuing Platform Scheduled Maintenance 

Please, feel free to check out Sectigo updates on their Status page:  https://sectigo.status.io/

15th April 2022

[COMPLETED]Michigan Datacenter :: Network Maintenance

Our Network Engineering team is performing network maintenance in our Michigan Datacenter. Users may experience a brief service interruption while the maintenance is performed. We will update this thread with progress updates.

UPDATE :: 1:50 PM EDT: Our Network Engineering completed the maintenance in our Michigan datacenter.

14th April 2022

[COMPLETED] Arizona Datacenter :: Network Maintenance

Start Date: Friday, April 15, 2022

End Date: Friday, April 15, 2022

Time: 12:00 AM - 1:59 AM EDT (Thursday, April 14, 2022, 10:00 PM - 11:59 PM MST)

Description: Our Network Engineering team is performing network maintenance in our Arizona Datacenter. Users may experience a brief service interruption while the routine maintenance is performed. We will provide updates as they're made available.

UPDATE 12:00 AM EDT (10:00 PM MST): Our Network Engineers are starting the maintenance as scheduled. We will post an update as more information becomes available in this regard.

UPDATE 2:47AM EDT (12:47 AM MST): Maintenance has been completed at this time. Services are once again available.

13th April 2022

[RESOLVED]nl1-ss21 :: MySQL Interruption

nl1-ss21.a2hosting.com is currently experiencing a MySQL interruption. Users hosted on this server may experience intermittent database errors as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 9:22 AM EDT: Our engineering teams have resolved the issue, however, they are running some MySQL checks but sites have been up and running.

12th April 2022

[RESOLVED] mi3-ss55 :: MySQL Interruption

mi3-ss55.a2hosting.com is currently experiencing a MySQL interruption. Users hosted on this server may experience intermittent database errors as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

As of 13:50 PM EDT :: Our engineering teams have resolved the issue, however, they are running some MySQL checks but sites have been up and running.

UPDATE 16:00 PM EDT :: The MySQL checks should now be completed. 

Amsterdam Railgun :: Scheduled Maintenance

Start Date: Tuesday, April 12, 2022 (Wednesday, April, 13, 2022, Amsterdam)

End Date: Tuesday, April 12, 2022 (Wednesday, April, 13, 2022, Amsterdam)

Time: 8:00 PM - 11:00 PM EDT (2:00 AM - 5:00 AM CEST)

Description: Our System Operations team is performing maintenance on our Amsterdam Railgun server. Users may experience a brief service interruption while the routine maintenance is performed. We will provide updates as they're made available.

UPDATE 9:00PM EDT (3:00AM CEST): The maintenance has been completed. Please reach out to our support team should you encounter any issues.

11th April 2022

mi3-sr4 :: Scheduled Maintenance

Start Date: Wednesday, April 13, 2022

End Date: Wednesday, April 13, 2022

Time: 12:00 AM - 4:00 AM EDT

Description: Our System Operations team will be performing scheduled maintenance on mi3-sr4.supercp.com. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 12:00AM: The scheduled maintenance has started. We will provide updates as they become available.

UPDATE 4:00AM: The maintenance has been completed.

Amsterdam Data Center :: Connectivity Issues

Our Network Engineering team is currently investigating reports of intermittent connectivity issues in our Amsterdam data center. Our Network Engineering team is aware of this issue and working diligently to rectify the situation. We will provide further updates as they're made available.

UPDATE 7:40 PM ET: Our Network Engineering team continues to work toward restoring all services. We will provide updates as they're made available.

UPDATE 9:21 PM ET: We have resolved the connectivity issue in our Amsterdam data center. Please reach out to support should you encounter any issues.

[RESOLVED] mi3-mw2 :: Service Interruption

Server mi3-mw2 is currently experiencing a service interruption. Users hosted on this server will experience web service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update: 05:32am EST: Our System Operations team resolved this matter and all services are back online at this time.  If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.