Past Incidents

Start time (ET): July 25th, 2024 @ 03:00

End time (ET): July 25th, 2024 @ 07:00

Description: Our System Operations team will be performing scheduled maintenance on our Arizona DataCenter. Users may experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: Our System Operations team started this maintenance. We appreciate your patience and understanding and further updates will be provided as they become available.

UPDATE: The maintenance has been completed. 

We are currently experiencing a service interruption on server az1-sr3 Users hosted on this server may experience service degradation. Our system engineers are actively investigating the root cause of this issue. We will provide updates as soon as more information becomes available. 

UPDATE 10:00 PM EDT: We're pleased to inform you that our system engineers have successfully identified the root cause of the service interruption on server az1-sr3 and have implemented the necessary fixes. The server is now back online, and services should be operating normally.

However, we will continue to monitor the server closely to ensure its stability. Thank you for your patience and understanding during this time.

Start Date:  July 22nd, 2024, 02:00 - 03:00 AM EDT

Services Affected: mi3-ss11

Description: Our System Operations team will be performing scheduled maintenance on mi3-ss11. Users will experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread.

02:15 AM EDT: The maintenance has been completed.

Start Date:  Sat, July 20, 8pm – 9pm EDT

Services Affected:

nl1-tr2

Description: Our System Operations team will be performing scheduled maintenance on nl1-tr2. Users will experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 8:00 PM EDT: Our System Operations team started this maintenance. We appreciate your patience and understanding and further updates will be provided as they become available.

UPDATE 8:05 PM EDT: The maintenance has been completed.

Server Time: July 22, Monday 02:00 AM CET 2

EDT Time: July 21, Sunday 08:00 PM EDT

Description: Our Engineering team is scheduled to perform Scheduled maintenance on VPS node  nl1-vz7-vu12. Users on the same VPS node may experience a brief service interruption during this routine maintenance.

UPDATE 8:00 PM EDT: Our System Operations team started this maintenance. We appreciate your patience and understanding and further updates will be provided as they become available.

UPDATE 8:14 PM EDT: The maintenance has been completed.

Start Date: Thu, July 18, 3am – 5am EDT

Description:

Our System Operations team will be performing scheduled maintenance on the Arizona Datacenter. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 3:00 AM EDT: The maintenance has started.

UPDATE 4:30 AM EDT: The maintenance has been completed.