Past Incidents

Date: Thursday, May 23

Time: 12:00 AM - 3:00 AM EDT

Description: Our System Operations team will conduct scheduled maintenance on the Michigan Datacenter during this period. Users may experience a brief service interruption while routine maintenance is performed. We'll provide all updates related to this maintenance in this thread.

03:00 AM EDT: The maintenance was completed.

Start Date: Tuesday, May 21, 2024

End Date: Tuesday, May 21, 2024

Time: 6:00 AM - 12:00 PM EDT

Services Affected: my.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance at https://my.a2hosting.com. The client portal will be unavailable during the maintenance period.

UPDATE: 6 AM ET: The scheduled maintenance has begun. During this time, our clients may experience difficulty accessing the client portal, and our support team may have limited access as well. We appreciate your patience and understanding.

UPDATE 7:55 EDT: The maintenance has been completed. The client portal is once again online.

The node sg1-vz7-vm11  is currently experiencing a service interruption. VPS hosted on this node will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 12:30AM ET: The issue has been resolved, and services are now back to normal operation. If you encounter any further problems, please don't hesitate to reach out to our customer support team

Date: 16-MAY-24

Start Time (ET): 1:00 AM 

End Time (ET): 3:00 AM 

Description: Our System Operations team will be performing scheduled maintenance on the VPS node mi3-vz7-vm136. Users on this node may experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: The maintenance has started.

UPDATE 03:00 AM ET: The maintenance has been completed. 

Start: 16 May 12:00 AM ET

End: 16 May 03:00 AM ET

Description: Our System Operations team will be performing scheduled maintenance on the MI Datacenter. Users may experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: The maintenance has started.

UPDATE 03:00 AM ET: The maintenance has been completed. 

Start: 16 May 12:00 AM SGT (15 May 12:00PM EDT)

End: 16 May 04:00AM SGT (15 May 04:00PM EDT)

Description: Our System Operations team will be performing scheduled maintenance on the Singaporean Datacenter. Users may experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.