The system is experiencing issues

Past Incidents

16th July 2022

[RESOLVED] mi3-sr19 :: Service Interruption

mi3-sr19.supercp.com is currently experiencing a service interruption. Users hosted on this server may get database errors as a result. Our System Operations team is running the maintenance right now. We will provide updates as more details are made available.

UPDATE 10:07PM EDT: Issues affecting mi3-sr19 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

15th July 2022

No incidents reported

14th July 2022

[RESOLVED] nl1-ls2 :: Service Interruption

nl1-ls2 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 4:10AM EDT: The issue on nl1-ls2 has been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

13th July 2022

[COMPLETED] Michigan Datacenter :: Scheduled Maintenance

Start Date: Wednesday, July 13th, 2022

End Date: Thursday, July 14th, 2022

Time: 11:00 PM - 03:00 AM EDT

Description: Our Network Engineering team is performing network maintenance in our Michigan Datacenter. Users may experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread

UPDATE 11:20PM EDT: The scheduled maintenance for the Michigan Datacenter has begun. We will provide additional updates as they become available.

UPDATE 12:35AM EDT, July 14th: The maintenance has now been completed.

[RESOLVED] az1-ts9 :: Service Interruption

az1-ts9.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update As of 10:40 AM EDT :: We are still working on this issue, only some sites using Cloudflare are currently affected by this and all other sites are up and running.  We will post updates as we know more.

Update As of 2:45 PM EDT :: This issue has now been resolved, please do let us know if you are still experiencing any issues.

12th July 2022

[Completed] Netherlands Datacenter :: Network Maintenance

Start Date: Wednesday, July 13, 2022

End Date: Wednesday, July 13, 2022

Time: 6:00 PM - 8:00 PM EST (12:00AM to 2:00AM Amsterdam time)

Description: There is a scheduled maintenance being performed by one of the uplink providers for our Netherlands Datacenter. Some users may experience intermittent service interruption while the maintenance is being performed. We will post all updates associated with this maintenance in this thread. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 6:00 PM EDT (12AM GMT+2): The scheduled maintenance has started. We will provide additional updates as it becomes available. 

UPDATE 8:26PM EDT (2:30AM GMT+2): The maintenance has now been completed. 

[COMPLETED] Michigan Datacenter :: Scheduled Maintenance

Start Date: Wednesday, July 13th, 2022

End Date: Thursday, July 13th, 2022

Time: 12:00 AM - 3:00 AM EDT

Description: Our Network Engineering team is performing network maintenance in our Michigan Datacenter. Users may experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread

UPDATE 12:00AM EDT: Our Engineers have started the maintenance. We will post updates as we make progress. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 12:20AM EDT: Maintenance has been completed. If you experience any issues with the service, please do not hesitate to contact our live support for assistance.

11th July 2022

No incidents reported

10th July 2022

No incidents reported

8th July 2022

[COMPLETED] a2s85 :: Scheduled Maintenance

Start Date: July 9 (Saturday) 

Time: 01:00 AM EDT

Services Affected:

a2s85.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on a2s85.a2hosting.com. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 02:00 AM EDT: The maintenance has been completed.