The system is experiencing issues

Past Incidents

8th July 2022

[COMPLETED] a2s85 :: Scheduled Maintenance

Start Date: July 9 (Saturday) 

Time: 01:00 AM EDT

Services Affected:

a2s85.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on a2s85.a2hosting.com. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 02:00 AM EDT: The maintenance has been completed.

[RESOLVED] a2ls17 :: Service Interruption

A2LS17 is currently experiencing an intermittent service interruption. Users hosted on this server may experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 3:35 PM Issues on A2LS17 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

7th July 2022

No incidents reported

6th July 2022

az1-dns-m1 :: Scheduled Maintenance

Start Date: Thursday, July 7, 2022

End Date: Thursday, July 7, 2022

Time: 5:00 AM - 7:00 AM EDT (July 7, 2022 2:00 AM - 4:00 AM MST)

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 4:50 AM EDT: The maintenance will begin shortly. Further updates will be provided as they become available.

UPDATE 5:00 AM EDT: We have started the maintenance. We will post updates as we make progress. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 5:10 AM EDT: Maintenance has been completed at this time. Services are once again available and no further interruptions are planned. We appreciate your patience and understanding.

[COMPLETED] Scheduled Maintenance :: my.a2hosting.com

Start Date: Wednesday, July 6th, 2022

End Date: Wednesday, July 6th, 2022

Time: 6:00 AM - 10:00 AM EST

Services Affected:

my.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance https://my.a2hosting.com. The client portal will be unavailable during the maintenance period. 

UPDATE 5:55 AM EDT: The maintenance will begin shortly. Further updates will be provided as they become available.

UPDATE 6:00 AM EDT: We have started the maintenance. We will post updates as we make progress. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 6:30 AM EDT: The maintenance has been completed. The client portal is once again online and no further interruptions are planned at this time.

[COMPLETED] az1-vz7-vu12 :: Scheduled Maintenance

Start Date: Wednesday, July 6, 2022

End Date: Wednesday, July 6, 2022

Time: 4:00 AM - 6:00 AM EDT (December 31, 2021 1:00 AM - 3:00 AM MST)

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 4:00AM EDT: Our Engineers have started the maintenance. We will post updates as we make progress. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 4:12AM EDT: Maintenance has been completed at this time. Services are once again available and no further interruptions are planned. We appreciate your patience and understanding.

5th July 2022

[RESOLVED] az1-ts3 :: Scheduled Maintenance

Start Date: Wednesday, July 6, 1:00 AM EDT (Server time 10:00 PM GMT -7, Wednesday, July 6)

End Date: Wednesday, July 6, 6:00 AM EDT (Server time 3:00 AM GMT -7, Wednesday, July 6)

Services Affected:

az1-ts3.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on az1-ts3.a2hosting.com. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 1:00AM EDT: Our Engineers have started the maintenance. We will post updates as we make progress. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 4:45AM EDT: The maintenance continues on az1-ts3.a2hosting.com at this time; users may experience brief interruptions in service as the maintenance continues.

UPDATE 5:45AM EDT: The maintenance is still in progress on az1-ts3.a2hosting.com. Further updates will be provided as they become available.

UPDATE 7:00AM EDT: Our team is still working on this maintenance. We will post an update once the maintenance has been completed. We sincerely appreciate your patience and understanding in this regard.

UPDATE 8:50AM EDT :: Our team is still performing this maintenance and we will update you as soon as we have more updates.

UPDATE 10:30AM EDT: The maintenance is still in progress on az1-ts3.a2hosting.com. Further updates will be provided as they become available.

UPDATE 11:56AM EDT: The maintenance is now completed.

[RESOLVED] nl1-ts1 :: Service Interruption

nl1-ts1 is currently experiencing intermittent service interruption. Users hosted on this server may experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 12:08 AM Amsterdam (6:08 PM EDT): Issues on nl1-ts1 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] Netherlands Backup Power Scheduled Maintenance

Start Date: Tuesday, July 5, 2022

End Date: Wednesday, July 6, 2022

Time: 8:00 PM - 05:00 AM GMT (3:00 PM - 00:00 EDT)

Description: Our Datacenter team will perform maintenance in our Netherlands Datacenter. Users on designated hardware may experience a brief service interruption while routine maintenance is performed. We will provide updates as they're made available.

As of 3:00 PM EDT :: This maintenance is now in progress.

As of 12:45 AM EDT (July 6) :: Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

4th July 2022

[RESOLVED] Michigan :: Network Interruption

Some servers in our Michigan Datacenter are currently experiencing a service interruption. Users hosted on affected servers will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 8:45PM EDT: Issues with Michigan Network have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

3rd July 2022

[RESOLVED] az1-vz7-vm15

az1-vz7-vm15 is currently experiencing a service interruption. VPSes hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 2:00AM EDT: Issues on az1-vz7-vm15 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[RESOLVED]ssdemi2 Service Interruption

sg1-ts100 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

 

UPDATE RESOLVED:  07/03/2022 11:27 AM EST Our System Operations has resolved the matter and all services are online at this time. Please reach out to our support team should you encounter any additional issues.

2nd July 2022

No incidents reported