The system is experiencing issues

Past Incidents

1st April 2021

[RESOLVED] a2ls28 :: Scheduled Maintenance

Start Date: Saturday, April 3, 2021

End Date: Saturday, April 3, 2021

Time: 3:00 AM - 7:00 AM EDT

Services Affected:

a2ls28.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

[RESOLVED]  3:16 AM EDT Our System Operations team has completed the scheduled maintenance on the server.    

31st March 2021

Scheduled Server Maintenance in Arizona

Start Date: Thursday, April 1, 2021

Start Date: Thursday, April 1, 2021

Time: 3:30 AM - 5:30 AM EDT (12:30 AM (MST) - 2:30 AM (MST))

 

Services Affected:

az1-lr1.supercp.com

az1-lr6.supercp.com

az1-ls18.a2hosting.com

az1-ls19.a2hosting.com

az1-ls1.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 3:20 AM EDT: Our System Operations team will be performing a scheduled reboot on these servers in a few minutes. Users will experience a brief service interruption while the unplanned maintenance is performed.

UPDATE 4:22 AM EST: Our System Operations team has performed these reboots and all servers are back online successfully.

[COMPLETED] Scheduled Server Maintenance in Michigan

Start Date: Friday, April 2, 2021

Start Date: Friday, April 2, 2021

Time: 3:00 AM - 5:00 AM EDT

 

Services Affected:

mi3-lr14.supercp.com

mi3-lr8.supercp.com

mi3-sr13.supercp.com

mi3-sr20.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 4:05 AM EST: Our System Operations team has performed these reboots and all servers are back online successfully.

[RESOLVED] nlssr4 :: MySQL Interruption

nlssr4.supercp.com is currently experiencing a MySQL service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 9:05 AM EDT: Our Engineers are still working on addressing the issue, however, MySQL is up at this time, we will update you once this is completed fully.

UPDATE 10:37 AM EDT: MySQL will experience intermittent service interruptions while our Engineers continue to address the issue. We will continue to provide updates as they're made available.

Update 11:35AM EDT: The issue has been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

30th March 2021

No incidents reported

29th March 2021

[COMPLETED]Scheduled Server Maintenance in Singapore

Start Date: Friday, April 2, 2021

Start Date: Friday, April 2, 2021

Time: 01:00 PM - 3:00 PM EDT (01:00 AM (Singapore time), April 3 - 3:30 AM 01:00 AM (Singapore time), April 3)

 

Services Affected:

sg1-ts3.a2hosting.com

sg1-ts4.a2hosting.com

sg1-ts2.a2hosting.com

sg1-lr5.supercp.com

sg1-ss18.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 1:45 PM EDT: Our System Operations team completed the routine scheduled maintenance and all servers are back online at this time.

28th March 2021

Scheduled Server Maintenance in Michigan

Start Date: Monday, March 29, 2021

Start Date: Monday, March 29, 2021

Time: 2:00 AM - 4:00 AM EDT

 

Services Affected:

 

mi3-sr5.supercp.com

mi3-ls1.a2hosting.com

mi3-ss12.a2hosting.com

mi3-ss58.a2hosting.com

mi3-ss59.a2hosting.com

 

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 2:05 AM EDT: Our System Operations team will be performing a scheduled reboot on these servers. Users will experience a brief service interruption while the unplanned maintenance is performed.

UPDATE 2:35 AM EST: Our System Operations team has performed these reboots and all servers are back online successfully.

27th March 2021

No incidents reported

26th March 2021

[RESOLVED]Amsterdam Data Center :: Connectivity Issues

Our Engineering Team is investigating reports of intermittent connectivity issues to our Amsterdam Data Center. We will update you with the progress on this issue.

UPDATE 6:10 AM EST: Our Engineering team confirmed we are no longer seeing reports of connectivity issues to our Amsterdam data center. If you continue to experience issues please contact our Technical Support team directly.

25th March 2021

a2ls6 :: Maintenance

Start Date: Thursday, March 25, 2021

End Date: Thursday, March 26, 2021

Time: 10:00 PM - 02:00 AM EDT March 25 - March 26 EDT (03:00 AM - 07:00 AM March 26, 2021) Amsterdam time)

Services Affected:

a2ls6.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 10:00PM EDT: Our Engineers are working on the server. We will post updates as more information becomes available in this regard.

UPDATE 11:00PM EDT: Our System Engineers are continuing to work on the server. We will post updates as more information is available. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 11:55PM EDT: Our Engineers are still working on the server. We will post an update as soon as we have an update in this regard.

UPDATE 1:05AM EDT (Friday, March 26, 2021): Our Engineers are working on the server. We will post updates as more information becomes available in this regard.

UPDATE 1:40AM EST: Maintenance has been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] nl1-vz7-tvm3 :: Scheduled Maintenance

Our operations team will be rebooting nl1-vz7-tvm3 during its maintenance window.

UPDATE 6:00PM: Our Team has started working on the server. We will post updates as more information is available in this regard.

UPDATE 6:10PM: Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[RESOLVED]nl1-ts1 :: Reboot Required

Start Date: Thursday, March 25, 2020

End Date: Thursday, March 25, 2020

Time: 10:30 AM - 10:45 AM EST (3:30 PM - 3:45 PM GMT+1)

Services Affected:

nl1-ts1.a2hosting.com

Description: Our System Operations team will be performing an unplanned reboot on the server to correct an issue with resource limits. Users will experience a brief service interruption while the unplanned maintenance is performed.

UPDATE 10:33 AM EST: Our System Operations team successfully rebooted the server and all services are back online at this time.

24th March 2021

[RESOLVED] a2ls28 :: Scheduled Maintenance

Start Date: Saturday, March 27, 2021

End Date: Saturday, March 27, 2021

Time: 2:00 AM - 4:00 AM EDT

Services Affected:

a2ls28.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

[RESOLVED]  The scheduled maintenance is complted