Past Incidents

Start Date: Sunday, February 16, 2020 (Sunday, Feb 16th 2020 GMT+1)

Start Date: Sunday, February 16, 2020 (Monday, Feb 17th 2020 GMT+1)

Time: 17:00-19:00 EST (23:00 - 01:00 GMT+1) 

Services Affected:

nl1-ls9.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance on MySQL service. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

UPDATE: The maintenance has begun as of 17:00 EST (23:00 GMT+1)

UPDATE: The maintenance has taken longer than the originally anticipated time frame. Further updates will be provided as it becomes available.

UPDATE: The maintenance has been completed as of 22:25 EST (04:25 GMT+1)

Start Date: Sunday, February 16, 2020

End Date: Sunday, February 16, 2020

Time: 01:00 AM - 03:00 AM EST

Services Affected:

mi3-ls9.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance on MySQL service. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

Update 2:50AM EST: The maintenance has begun at this time.

Update 6:30AM EST: The maintenance has been completed at this time.

Start Date: Saturday, February 15, 2020 (Sunday, Feb 16, 2020 GMT+8)

End Date: Saturday, February 15, 2020 (Sunday, Feb 16, 2020 GMT+8)

Time: 02:00 PM - 05:00 PM EST (03:00 AM - 06:00 AM GMT+8)

Services Affected:

sg1-wss1.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance on sg1-wss1.a2hosting.com. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

UPDATE:  As of 14:00 EST this is now in progress, we will update you once this has been completed.

UPDATE: At this time (17:00 EST), the maintenance is taking longer than the originally anticipated time frame. Further updates will be provided as it becomes available.

UPDATE: The maintenance has been completed as of 19:41 EST. 

Start Date: Saturday, February 15, 2020

End Date: Saturday, February 15, 2020

Time: 01:00 AM - 03:00 AM EST

Services Affected:

a2ss45.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance on MySQL service. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

Update 2:10AM: The maintenance has begun at this time.

Update 4:00AM: The maintenance has been completed at this time.

mi3-wss11 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 5:43PM EST:  Issues on mi3-wss11 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

Start Date: Thursday, February 13, 2020 (Friday, Feb 14, 2020 Singapore)

End Date: Thursday, February 13, 2020 (Friday, Feb 14, 2020 Singapore)

Time: 12:00 PM - 02:00 PM EST (01:00 AM - 03:00 AM Singapore)

Services Affected:

sgss2.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance on MySQL service. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

UPDATE 2:17 PM EST: Our System Operations team has completed the scheduled maintenance and all services are back online.

Start Date: Wednesday, February 12, 2020

End Date: Wednesday, February 12, 2020

Time: 01:00 AM - 02:00 AM EST

Services Affected: a2ls30.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance on MySQL service. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

Update 00:30AM EST: The maintenance has begun at this time.

[RESOLVED] Update 02:09AM EST: The maintenance has been completed.

Start Date: Tuesday, February 11, 2020End Date: Tuesday, February 12, 2020Time: 11:00 PM - 01:00 AM EST

Services Affected:wss11.a2hosting.comDescription: Our System Operations team will be performing routine scheduled maintenance this server. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

[Resolved] Update 11:36 PM EST: Maintenance has been completed at this time. We'll continue to monitor the service for any issues.

Start Date: Tuesday, February 11, 2020 (Wednesday, February 12, 2020, Singapore)

End Date: Tuesday, February 11, 2020 (Wednesday, February 12, 2020, Singapore)

Time: 12:00 PM - 02:00 PM EST (01:00 AM - 03:00 AM Singapore)

Services Affected:

sg1-ls2.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance on MySQL service. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

Update 3:40PM EST (04:40 AM Singapore): Maintenance has been completed at this time. We'll continue to monitor the service for any issues.

Start Date: Tuesday, February 11, 2020

End Date: Tuesday, February 11, 2020

Time: 01:00 AM - 02:00 AM EST

Services Affected: a2ls4.a2hosting.com Description: Our System Operations team will be performing routine scheduled maintenance on MySQL service. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

Update 0:10AM EST: The maintenance has begun at this time.

[RESOLVED]Update 3:15AM EST: Maintenance has been completed at this time. We'll continue to monitor the service for any issues.

nl1-wss2.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 12:31 PM EST: Our System Operations team is still working on restoring services as quickly as possible. We will continue to provide updates as they're made available.

UPDATE 2:05 PM EST: Our System Operations team is working on restoring services as quickly as possible. We will continue to provide updates as they're made available.

UPDATE 3:15 PM EST: Our System Operations team is still working towards getting sites back online. We will continue to provide updates as they're made available.

UPDATE 03:48PM EST:  Issues on nl1-wss2 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

Start Date: Monday, February 10, 2020

End Date: Monday, February 10, 2020

Time: 01:00 AM - 02:00 AM EST

Services Affected: a2ls6.a2hosting.com Description: Our System Operations team will be performing routine scheduled maintenance on MySQL service. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

[RESOLVED]UPDATED: 2/10/2020 at 3:24 AM (EDT) - The scheduled maintenance on MySQL service is completed.

Start Date: Sunday, February 09, 2020

End Date: Sunday, February 09, 2020

Time: 12:00 AM - 05:00 AM EST (5:00 AM - 10:00 AM UTC)

Services Affected:

ssdman85.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance on ssdman85.a2hosting.com. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

UPDATE 5:00 AM EST: Our System Operations has completed the scheduled maintenance and all services are back online.

Start Date: Sunday, February 09, 2020

End Date: Sunday, February 09, 2020

Time: 02:00 AM - 05:00 AM EST

Services Affected:

a2ls27.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance on MySQL service. Users will experience a brief service interruption (approximately 2-3 hours at maximum) while the routine scheduled maintenance is performed.

Start Date: Sunday, February 02, 2020

End Date: Sunday, February 02, 2020

Time: 02:00 AM - 08:00 AM EST

Services Affected:

src8.supercp.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption (approximately 1-2 hours) while the routine scheduled maintenance is performed.

Update 2:39 AM EST: Maintenance has been completed at this time. We'll continue to monitor the service for any issues.

Start Date: Sunday, February 09, 2020

End Date: Sunday, February 09, 2020

Time: 12:00 AM - 05:00 AM EST (5:00 AM - 10:00 AM UTC)

Services Affected:

sssdman81.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance on ssdman81 node. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

UPDATE 2:00 AM EST: Our System Operations has completed the scheduled maintenance and all services are back online.

Start Date: Sunday, February 09, 2020

End Date: Sunday, February 09, 2020

Time: 12:00 AM - 05:00 AM EST (5:00 AM - 10:00 AM UTC)

Services Affected:

sssdman61.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance on ssdman61.a2hosting.com. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

UPDATE 5:00 AM EST: Our System Operations has completed the scheduled maintenance and all services are back online.

Start Date: Sunday, February 09, 2020

End Date: Sunday, February 09, 2020

Time: 12:00 AM - 05:00 AM EST (5:00 AM - 10:00 AM UTC)

Services Affected:

sssdman78.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance on ssdman78.a2hosting.com. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

UPDATE 5:00 AM EST: Our System Operations has completed the scheduled maintenance and all services are back online.