Past Incidents

mi3-ls7.a2hosting.com is currently experiencing a service interruption with MySQL. Database driven websites on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 1:30 PM EST: Our System Operations team has corrected this issue and the MySQL service is now working as expected.

AZ1-SS9 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 9:15 PM EST: MySQL is back up and the server is running properly.

mi3-lr1.supercp.com is currently experiencing a service interruption on some sites. Some users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 12:23 PM EST: Our System Operations team has resolved this issue and all services are online at this time.

NLSRC1 was experiencing a service interruption to MySQL. Users hosted on this server would have experience service degradation as a result in MySQL Queries. Our System Operations team is still investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE As of 10:35PM EST MySQL is experiencing a service degredation and our operations team are looking in to this and we'll provide updates shortly.

UPDATE As of 10:45PM EST MySQL has now been stabalized but we're still monitoring it and will provide updates as soon as we know more.

UPDATE As of 13:15PM EST MySQL is now stable and some configuration changes were made, please let us know if you're still experiencing any further issues.

January 7th:

03:00 AM Eastern UPDATE: The server is rebuilding a RAID array after replacing a hard drive, causing additional MySQL performance issues. We are monitoring the situation and will provide updates as soon as we'll have new information available.

08:07 AM Eastern UPDATE: The RAID array is still being rebuilt. This is causing intermittent MySQL performance issues. We are monitoring the situation and will provide updates as soon as we'll have new information available.

11:35 AM Eastern UPDATE: The RAID array is still being rebuilt and is at 62% complete. This is causing intermittent MySQL performance issues. We are monitoring the situation and will provide updates as soon as we'll have new information available.

3:30 PM Eastern UPDATE: The RAID array is still being rebuilt and is at 68% complete. This is causing intermittent MySQL performance issues. We are monitoring the situation and will provide updates as soon as we'll have new information available.

6:10 PM Eastern UPDATE: Engineers will be rebooting NLSRC1 as work continues to regain stability and performance.

10:00 PM Eastern UPDATE: NLSRC1 is currently Stable and awaiting more maintenance to ensure ongoing stability. We will update again when more information is available.

January 8th:

8:08 AM Eastern UPDATE: The server remains stable and our system operations team will be performing maintenance to ensure ongoing stability. We will provide updates when this maintenance begins.

January 11:

10:00 AM Eastern UPDATE: The server remains stable and our system operations team will continue to monitor the server for stability and performance.

sgssdman3.a2hosting.com is currently experiencing a service interruption. VPS servers hosted on this node will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 12:30 PM EST: Our System Operations team has corrected this issue and all VPS servers are back online.

Start Date: Sunday, January 13, 2019

Time: 01:00 AM - 02:00 AM EST (6:00 AM - 7:00 AM UTC)

Details of Outage: Our System Operations team will be performing scheduled maintenance on a2ls17.a2hosting.com. We expect all services to be offline for 1 hour or less.

Update 12:30 AM EST: The file system check (FSCK) has been completed. Database maintenance is now in progress.

Update 3:30 AM EST: The database maintenance is still in progress.

Update 5:35 AM EST: The database maintenance has been completed and all services are available once again.

Start Time: 5 Jan 2018 10:00 PM Eastern 

Estimated End Time: 6 Jan 2018 1:00 AM Eastern 

Services Affected: Network 

Description: Our Systems operations team will be performing network maintenance, causing service interruptions for all affected servers. 

Although the maintenance window is 3 hours, the server should be unavailable far less than that.

Affected VPS nodes:

ssdman1.a2hosting.com

ssdman26.a2hosting.com

solsemi12.a2hosting.com

Multiple dedicated servers will be affected by this maintenance as well.

UPDATE 11:40 Eastern : Maintenance has begun. We will post additional updates as the process continues.

UPDATE 01:15 AM Eastern : Maintenance is now complete.