The system is experiencing issues

Past Incidents

17th January 2019

[RESOLVED] AZ1-SS13 :: Service Interruption

AZ1-SS13 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 6:20 PM AZ1-SS13 is back under control after it was determined to be under an xml-rpc attack.

[RESOLVED]mi3-ss34 :: Service Interruption

mi3-ss34.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 10:45 AM EST: Our System Operations team has resolved this issue and all services are online at this time.

[RESOLVED]ssr22.supercp.com :: Service Interruption

ssr22.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 8:58 AM EST: The server is undergoing a file system check (FSCK). We will provide updates as quickly as possible.

Update 9:15 AM EST: The file system check has completed successfully. The server is now undergoing MySQL crash recovery. We will continue to provide updates as quickly as possible.

Update 9:20 AM EST: MySQL crash recovery has completed and all services are back online at this time.

16th January 2019

[RESOLVED]mi3-ls14 :: Netowork issues

mi3-ls14.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 06:00 AM Eastern: The network issue has been resolved and we do not see any more problems.

[RESOLVED]SGSSDMAN3 :: Service Interruption

SGSSDMAN3 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:30 AM Eastern: The networking issue with the server has stopped and we didn't notice any new packet loss for the last 60 minutes.

[RESOLVED] A2SS40 :: Service Interruption

A2SS40 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 19:10 EST A2SS40 is back online

ssr23.supercp.com :: Service Interruption

ssr23.supercp.com is currently experiencing intermittent connectivity interruptions. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

15th January 2019

[RESOLVED]ssdman81 :: Service Interruption

ssdman81.a2hosting.com is currently experiencing a service interruption. VPS servers hosted on this node will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 1:46 PM EST : Our System Operations team has resolved this issue and all VPS servers are online at this time.

[RESOLVED]mi3-sr13.supercp.com :: Service Interruption

mi3-sr13.supercp.com is currently experiencing a service interruption on some sites. Some users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 10:47 AM EST: Our System Operations team has resolved this issue and all services are back online at this time.

14th January 2019

[RESOLVED] SSDSEMI15 :: Service Interruption

SSDSEMI15 is being rebooted. Users hosted on this server will experience service degradation as a result. We will provide updates as more details are made available.

UPDATE 18:05: SSDSEMI15 is back online and VM's have started.

[RESOLVED] Multiple Servers Offline - Michigan DC

Multiple servers are currently experiencing service interruptions. Users hosted on these servers will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 11:33 AM EST :: We have identified a DDOS where we are working with our DDOS mitigation providers to get this issue resolved as soon as possible, we'll keep you posted with more updates soon.

UPDATE 12:54 PM EST :: We are still working with our DDOS Mitigation providers to get this issue resolved, as more information comes available we will upodate you soon.

UPDATE 1:40 PM EST :: Please let us advise this issue has now been mitigated, if you see any issues please let us know via ticket or livechat for them to be looked in to on an individual basis.

[RESOLVED] mi3-ls14 :: Service Interruption

mi3-ls14.a2hosting.com is currently experiencing a service interruption on some sites. Some users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 11:33 AM EST :: We have identified a DDOS where we are working with our DDOS mitigation providers to get this issue resolved as soon as possible, we'll keep you posted with more updates soon.

UPDATE 12:54 PM EST :: We are still working with our DDOS Mitigation providers to get this issue resolved, as more information comes available we will upodate you soon.

UPDATE 1:40 PM EST :: Please let us advise this issue has now been mitigated, if you see any issues please let us know via ticket or livechat for them to be looked in to on an individual basis.

13th January 2019

No incidents reported

12th January 2019

[RESOLVED] MI3-LS14 :: Service Interruption to some site

MI3-LS14.a2hosting.com is currently experiencing a service interruption on some sites. Some users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE As of 1:50PM EST This issue was resolved by our Advanced Guru's and the server is now serving all sites correctly.  Please let us know if you are seeing any issues with your sites via Livechat or Ticket please.

11th January 2019

[RESOLVED]a2ls13.a2hosting.com :: Service Interruption

a2ls13.a2hosting.com is currently experiencing a service interruption on some sites. Some users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 1:20 AM EST: The server is undergoing a file system check (FSCK). Further updates will be provided as they are available.

Update 1:30 AM EST: The server is back online and services are once again available.