Past Incidents

nlss3.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 12:50 AM Eastern: The server is back online now

a2ls12.a2hosting.com is currently experiencing an interruption with MySQL. Users will experience service degradation as a result. Our team is working on fixing this and we will post further updates as more information becomes available.

UPDATE 23:35 EDT: MySQL is back online. Please reach out to our support team if you continue to encounter any issues.

NLLS4 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 19:30 EDT: NLLS4 is back online.

MI3-SS15 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 19:10 EDT: MI3-SS15 is back online.

NLLS2 is currently experiencing a MySQL service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 18:45 EDT:  Engineers are still working to resolve MySQL issues on nlls2.

Update 18:55 EDT:  NLLS2 is going down for a reboot and file system check It will be offline for the duration.

Update 20:55 EDT:  The server came up shortly after its reboot. MySQL is still offline, and engineers are working to repair it.

Update 1:40 AM EDT: The MySQL service is still being restored at the moment. We expect the service to be back up shortly.

Update 3:20 AM EDT: Our system engineers are still working on this and reimporting databases.

Update 6:00 AM EDT: The server was brought down for a quick FSCK. It is back online now and MYSQL is up, but without Innodb support. Innodb databases are currently being imported.

Update 8:00 AM EDT: Our Engineers are still working on importing and restoring InnoDB databases.

Update 10:30 AM EDT: InnoDB databases have been restored. All services should now be back online and operational. If you have any further issues please contact our support team for further assistance.

Update 1:45 PM EDT: We are aware of some reports of missing data with InnoDB databases. Our Engineers are re-importing InnoDB databases.

Update 6:10 PM EDT: Our Engineers are still working on importing InnoDB databases. We will post an update once this process has completed. We appreciate your continued cooperation and understanding in this regard.

Update 5/11/18 11:40 PM  EDT: Our Engineers are still working on importing and restoring InnoDB databases. The process is about 80% complete.

Update 5/12/18 1:20 AM EDT: The InnoDB database restoration is completed at this time. All services should be available at this time. We will continue to monitor the server.

nl1-ss2.a2hosting.com is currently experiencing an interruption in service. Users will experience service degradation as a result.

Update 1:41PM Eastern :: The server is back online and we will continue to monitor the server for stability.

Update 2:51PM Eastern :: The server is currently experiencing an interruption in service. Users will experience service degradation as a result.

Update 3:45PM Eastern :: Our Engineers have implemented a fix and services are back up and running. We will continue to monitor the server for stability.

nlls2.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 2:50AM Eastern: Our system engineers are working on recovering the MySQL service.

UPDATE 3:40AM Eastern: This is still being worked on.

UPDATE 6:40AM Eastern: This issue is still being worked on and our system engineers are restoring the MySQL service.

UPDATE 8 May 2018 - 2:00AM: The server is experiencing file system errors. Our engineers are currently verifying the integrity of the file system.

UPDATE 8 May 2018 - 2:45AM: The server is currently online and all services are available. We will continue the monitor the server.

wwwsgss2.a2hosting.com is currently experiencing an interruption in service. Users will experience service degradation as a result. Our admin team is aware and is working on the issue. We will post updates as they become available.

UPDATE 11:25PM EST: We are glad to report that sgss2 is back online and operating normally.

mi3-wss1.a2hosting.com is currently experiencing a service interruption. Users will experience service degradation accessing websites and the Plesk Control Panel as a result.

Update 10:19AM Eastern :: Our Engineers have restored services and the server is now back up and running. We will continue to monitor the server for stability.

At 8:55AM Eastern our team received an alert to a service interruption. Engineers are on site and are investigating. Updates will follow.

UPDATE As of 9:35AM EST The LiteSpeed Service has now been restored to full functionality again, please let us know if you still see issues.

mi3-wss2.a2hosting.com is currently experiencing an interruption with MySQL. Users will experience service degradation as a result.

Update: 7:30AM EST - Our engineers continue to work on the issue. We will continue to post updates and details as they become available.

Update: 10:00AM EST - The MySQL service is once again available. We will continue to monitor the server for any issues.

a2ls3.a2hosting.com is currently experiencing an interruption in service. Users will experience service degradation as a result.

UPDATE 14:16 PM Eastern: Services have been restored and we will continue to monitor the server for stability.

We are aware that service is impacted on ssdman58 while maintenance is being performed. We will update you as the process continues.

UPDATE 13:50 PM Eastern: Services have been restored and we will continue to monitor the server for stability.