No Active Incidents Reported

Incidents

5th October 2020

[RESOLVED]mi3-sr26 :: Service Interruption

mi3-sr26 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 6:55AM: The service is online and available once again. We will continue to monitor the service for any issues.

4th October 2020

No Active Incidents Reported

3rd October 2020

No Active Incidents Reported

2nd October 2020

mi3-sr26 :: Network Interruption

mi3-sr26 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 10:20PM EDT: Issues on mi3-sr26 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[RESOLVED] ssdman53 :: Service Interruption

Start Date: Friday, October 2, 2020

End Date: Friday, October 2, 2020

Time: 2:00 AM - 6:00 AM EDT 

Services Affected:

ssdman53.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 2:22AM EDT: The maintenance has been completed at this time. ssdman53.a2hosting.com's services are once again online and available.

1st October 2020

[RESOLVED]cURL Errors - Wordpress (Amsterdam DC)

WordPress instances hosted in Amsterdam data center are experiencing cURL errors when updating WordPress and/or plugins. 

Our Operations team is working on this issue. We will provide an update on this as soon as possible.

UPDATE 10:35 AM EST: Our Network Engineers are still working on fixing any remaining intermittent connectivity issues with WordPress updates. We will continue to provide updates as they're made available.

UPDATE 1:33 PM EST: Our Network Engineers continue working toward fixing any remaining intermittent connectivity issues with WordPress updates. We will continue to provide updates as they're made available.

UPDATE 2:32 PM EST: Our Network Engineers have resolved all remaining intermittent connectivity issues. Our Network Engineers will continue to monitor this situation closely. Please contact our support team directly if you experience further issues.

30th September 2020

[RESOLVED] sg1-lr5 :: :: Service Interruption

sg1-lr5.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 11:57 AM EDT: Our System Operations team has resolved this matter and all services are back online.

[RESOLVED] sgssdman23 :: :: Service Interruption

sgssdman23.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 12:00 AM EDT: Our System Operations team has resolved this matter and all services are back online.

[RESOLVED] mi3-lr13 :: Scheduled Maintenance

Start Date: Wednesday, September 30, 2020

End Date: Wednesday, September 30, 2020

Time: 10:00 PM - 11:59 PM EDT 

Services Affected:

mi3-lr13.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 10:56 EDT: Our System Operations team has completed the scheduled maintenance. All services are back online at this time.

[RESOLVED] Amsterdam DC :: Intermittent Connectivity Issues

Multiple servers in our Amsterdam data center are currently experiencing intermittent connectivity issues. Some users hosted in this data center will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 05:01 PM EST: Our Network Engineers have resolved this matter and connectivity is stable at this time. Please contact our support team directly if you continue to experience any further issues.

[COMPLETED]sgls4 :: Scheduled Maintenance

Start Date: Wednesday, September 30, 2020

End Date: Wednesday, September 30, 2020

Time: 1:00 PM - 5:00 PM EDT 

Services Affected:

sgls4.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 1:41 PM EDT: Our System Operations team has completed the scheduled maintenance. All services are back online at this time.

29th September 2020

[RESOLVED]mi3-sr4.supercp.com

mi3-sr4.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 1:30 PM EDT: Our System Operations team was able to resolve the issue affecting mi3-sr4.supercp.com. All services have been restored and are available at this time.

[RESOLVED]Sectigo SSL Certificates :: Degraded Performance

Sectigo is currently experiencing degraded performance with their issuing platforms. Users will experience delays with free SSL certificates being issued or renewed as a result. You can view Sectigo's status page at https://sectigo.status.io. We will provide further updates as they're made available.

UPDATE 3:05 PM EST: Sectigo is still experiencing degraded performance with their issuing platforms. We will continue to provide further updates as they're made available.

UPDATE 5:15 PM EST: Sectigo is still experiencing degraded performance with their issuing platforms. We will continue to provide additional updates as they're made available.

UPDATE 8:13 PM EST: Sectigo is experiencing degraded performance with their issuing platforms. We will continue to provide additional updates as they're made available.

UPDATE 9:48 PM EST: The current status from Sectigo shows the issue as ongoing We will continue to provide additional updates as they're made available.

UPDATE 11:03 PM EST: The current status from Sectigo shows the issue as ongoing We will continue to provide additional updates as they're made available.

UPDATE October 1, 2020, 10:36 AM EST: Sectigo has confirmed this issue has been resolved. If you experience further issues with AutoSSL not installing or renewing certificates properly please contact our Support team through our customer portal.

28th September 2020

No Active Incidents Reported