The system is experiencing issues

Past Incidents

28th September 2020

[RESOLVED] nl1-sr7 :: :: Service Interruption

nl1-sr7.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 07:22 PM EDT: nl1-sr7 is still experiencing intermittent service interruptions. Our System Operations team is still working to address the situation completely. Further updates will be provided as more details are made available.

Update 10:16 PM EDT: nl1-sr7.a2hosting.com is still experiencing intermittent service interruptions. Our System Operations team is still working to address the situation completely. Further updates will be provided as more details are made available.

Update 11:27 PM EDT: nl1-sr7.a2hosting.com is still experiencing intermittent service interruptions. Our System Operations team is still working to address the situation completely. Further updates will be provided as more details are made available.

Update 6:39 AM EDT: nl1-sr7.a2hosting.com is still experiencing intermittent service interruptions. Our System Operations team is still working to address the situation completely. Further updates will be provided as more details are made available.

09/29/2020

Update 1:30 PM EDT: nl1-sr7.a2hosting.com issue is currently being mitigated.  Some sites will experience some slowness, this will improve over time.

[RESOLVED]ssdman106 :: Unplanned Maintenance

Start Date: Monday, September 28, 2020

End Date: Monday, September 28, 2020

Time: 9:30 AM EST - 10:00 AM EST

Services Affected:

ssdman106.a2hosting.com

Description: Our System Operations team will be performing unplanned maintenance on the server to correct an issue. Users will experience a brief service interruption while the unplanned maintenance is performed.

UPDATE 9:45 AM EST: Our System Operations team has completed the unplanned maintenance. All services are back online at this time.

[RESOLVED]Amsterdam DC :: Intermittent Connectivity Issues

Our Amsterdam data center is currently experiencing intermittent connectivity issues. Users hosted in this data center will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 9:15 AM EST: Our Network Engineers have resolved this matter and connectivity is stable at this time. Please contact our support team directly if you continue to experience any further issues.

[RESOLVED]nlssdman37 :: Service Interruption

nlssdman37.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 8:30 AM EST: Our System Operations team has resolved this matter and all services are back online.

27th September 2020

No incidents reported

26th September 2020

[RESOLVED]nl1-ss1 :: Service Interruption

nl1-ss1.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 7:35AM EDT: Our System Operations team was able to resolve the issue affecting nl1-ss1.a2hosting.com. All services have been restored and are available at this time.

25th September 2020

[RESOLVED]ssdman106 :: Service Interruption

ssdman106.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 11:31 AM EST: Our System Operations team has resolved this matter and all services are back online.

24th September 2020

[RESOLVED]az1-vm25 :: Service Interruption

az1-vm25 is currently experiencing a service interruption. It's under emergency maintenance right now. VPS hosted on this server will experience service degradation as a result. We will provide updates as more details are made available.

Update 3:40AM EDT: Maintenance has been completed at this time. Services are once again available.

az1-vm25 :: Service Interruption

az1-vm25 is currently experiencing a service interruption. VPS hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 7:40PM EDT: Some VPSs are up and running fine. Our System Engineers are working on the remaining VPSs. We will post updates as more information becomes available in this regard.

UPDATE 8:40PM EDT: Our Engineers are still working on the server. We will update this thread as more information is available in this regard. We sincerely apologize for the inconvenience and appreciate your patience and understanding in this matter.

UPDATE 9:40PM EDT: Our System Engineers are continuing their work on the server. We will post updates as more information is available.

UPDATE 10:50PM EDT: Our Engineers are diligently working towards a solution. We will post updates as more information becomes available.

UPDATE 11:30PM EDT: Issues on az1-vm25 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[RESCHEDULED]sgls4 :: Scheduled Maintenane

Start Date: Wednesday, September 23, 2020

End Date: Thursday, September 24, 2020

Time: 1:00 PM - 5:00 PM EDT (Thursday, September 24, 2020, 1:00 AM - 5:00 AM GMT+8)

Services Affected:

sgls4.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

[RESOLVED]ssdman79 :: Service Interruption

ssdman79.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 10:47 AM EST: Our System Operations team has resolved this matter and all services are back online.

23rd September 2020

No incidents reported

22nd September 2020

[RESOLVED]az1-ls16 :: Scheduled Maintenance

Start Date: Wednesday, September 23, 2020

End Date: Wednesday, September 23, 2020

Time: 12:00 AM - 4:00 PM MST (3:00 AM - 7:00 AM EST)

Services Affected:

az1-ls16.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 5:15AM EDT: Maintenance has been completed at this time. Services are once again available.

[RESOLVED]ssdman39 :: Service Interruption

ssdman39.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:20 PM EST: Our System Operations team is still working to restore services as quickly as possible. We will continue to provide further updates as they're made available.

UPDATE 1:34 PM EST: Our System Operations team has resolved this matter and all services are back online.

21st September 2020

[RESOLVED]src4 :: Scheduled Maintenance

Start Date: Tuesday, September 22, 2020

End Date: Tuesday, September 22, 2020

Time: 2:00 AM - 6:00 AM EDT

Services Affected:

src4.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 1:50AM EDT: This maintenance will begin shortly. The service will be unavailable for a brief period during the maintenance. Further updates will be provided as they become available.

Update 2:15AM EDT: The maintenance has completed at this time. The service is online and available.