A2 Hosting Status

[COMPLETED] nl1-ls6 : Scheduled Maintenance

Start Date: Sat, May 4, 9:00pm – 9:30pm EDT

Services Affected:

nl1-ls6

Description: Our System Operations team will be performing scheduled maintenance on nl1-ls6. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 9:00 PM EDT: Our System Operations team started this maintenance.

UPDATE 9:10 PM EDT: The maintenance has been completed.

[RESOLVED] az1-ls11 :: Service Interruption

az1-ls11 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 12:10 PM ET: The issue has been resolved, and services are now back to normal operation. If you encounter any further problems, please don't hesitate to reach out to our customer support team. We're here to help.

No incidents reported

[COMPLETED] Emergency Maintenance :: az1-ss30

Start Date: May 2, 2024

Time: 3 AM ET

Services Affected: az1-ss30

Description: Our System Operations team will conduct Emergency Maintenance on this server. During this time, users may experience a brief service interruption. We'll keep you updated on any developments in this thread.

UPDATE 3:00 AM: The maintenance has started.

UPDATE: 3:15 AM: The maintenance has been completed.

[COMPLETED] MI DataCenter : Scheduled Network Maintenance

Start: May 2, 2024, at 12:00 AM EDT

End: May 2, 2024, at 03:00 AM EDT

Description: Our System Operations team will conduct scheduled maintenance on the Michigan Datacenter. During this period, users may experience a brief service interruption as we perform routine maintenance tasks. We'll provide all updates related to this maintenance in this thread.

UPDATE 12:00 AM: The maintenance has started.

UPDATE: 3:00 AM: The maintenance was completed.

[RESOLVED] nl1-ts109 : Service Interruption

nl1-ts109 experienced a service interruption resulting in downtime. Users hosted on this server may have experienced service degradation. Our System Operations team promptly investigated the root cause of this interruption.

12:40 PM EDT: The issue has been resolved, and services are now back to normal operation. We appreciate your patience and understanding during this time. If you encounter any further problems, please don't hesitate to reach out to our customer support team. We're here to help.

[RESOLVED]Scheduled Maintenance :: sg1-vz7-vm14

Server Time: May 2nd, Thus 01:00 AM SGT

EDT Time: May 1st, Wed 1:00 PM

Description: Our Engineering team is scheduled to perform Scheduled maintenance on VPS node sg1-vz7-vm14. Users on the same VPS node may experience a brief service interruption during this routine maintenance:

UPDATE 1:10PM: The maintenance has started.

UPDATE 1:20PM: The maintenance has ended.

[COMPLETED] Live Chat :: Scheduled Maintenance

Date: Sunday, May 05, 2024

Time: 10:00 PM - 12:00 AM EDT

Services Affected: Live Chat

Description: Our Live Chat Software requires mandatory maintenance to ensure a smooth and stable service going forward. During the scheduled maintenance, there may be brief interruptions to our Live Chat service. Please utilize our ticketing or phone systems for assistance during this period.

UPDATE 10:00 PM EDT: The scheduled maintenance has started.

UPDATE 12:00 AM EDT: The maintenance has been completed.

[COMPLETED] az1-ts2 : Scheduled Maintenance

Start Date: Tue, April 30, 1am – 5am EDT

Services Affected:

az1-ts2

Description: Our System Operations team will be performing scheduled maintenance on az1-ts2. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

02:50 AM UPDATE: The maintenance is completed.

[Completed] Arizona Data Center :: Scheduled Maintenance

Start Date: Monday, April 29th, 2024 EDT

End Date: Tuesday, April 30th, 2024 EDT

Time: 9:00 PM - 3:00 AM EDT (6:00PM - 3:00AM MST)

Description: Our Engineering team is scheduled to perform routine maintenance at the Arizona data center. We anticipate no interruptions to your service during this time.

Please refer to this thread for all updates related to the maintenance.

UPDATE 09:00 PM EDT: This maintenance has started.

UPDATE: 02:30 AM EDT: The maintenance has been completed.

[RESOLVED] Service Interruption :: mi3-sr2.supercp.com

mi3-sr2.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 12:20 AM ET: The issue has been resolved, and services are now back to normal operation. If you encounter any further problems, please don't hesitate to reach out to our customer support team. We're here to help.

[RESOLVED]Arizona Data Center :: Scheduled Maintenance

Start Date: Sunday, April 28th, 2024 EDT

End Date: Monday, April 29th, 2024 EDT

Time: 9:00 PM - 9:00 AM EDT (6:00PM - 6:00AM MST)

Description: Our Engineering team is scheduled to perform routine maintenance at the Arizona data center. We anticipate no interruptions to your service during this time.

Please refer to this thread for all updates related to the maintenance.

UPDATE 09:00 PM EDT: This maintenance has started.

UPDATE 07:30 AM EDT: The maintenance has ended.

[RESOLVED]Scheduled Maintenance : sg1-vz7-vm14

Server Time: April 30, Tue 01:00 AM SGT

EDT Time: April 29, Mon 1:00 PM

Description: Our Engineering team is scheduled to perform Scheduled maintenance on VPS node sg1-vz7-vm14. Users on the same VPS node may experience a brief service interruption during this routine maintenance:

UPDATE 1:05PM EDT: The maintenance has started.

UPDATE 1:35PM EDT: The maintenance has been completed.

[RESOLVED] nl1-ts6 : Service Interruption

nl1-ts6 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 10:51 PM EDT: The issue has been resolved, and services are now back to normal operation. We appreciate your patience and understanding during this time. If you encounter any further problems, please don't hesitate to reach out to our customer support team. We're here to help.

[COMPLETED] nl1-vz7-tvm2 : Scheduled Maintenance

Start Date: Sat, April 27, 9:00pm – 9:30pm

Services Affected:

nl1-vz7-tvm2

Description: Our System Operations team will be performing scheduled maintenance on these servers. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 9:00 PM EDT: The scheduled maintenance has started. We will provide additional updates as they become available.

UPDATE 9:30 PM EDT: The maintenance has been completed.

[COMPLETED] Arizona Data Center :: Scheduled Maintenance

Start Date: Saturday, April 27th, 2024 EDT

End Date: Sunday, April 28th, 2024 EDT

Time: 9:00 PM - 9:00 AM EDT (6:00PM - 6:00AM MST)

Description: Our Engineering team is scheduled to perform routine maintenance at the Arizona data center. We anticipate no interruptions to your service during this time.

Please refer to this thread for all updates related to the maintenance.

UPDATE 9:00 AM EDT: Maintenance completed successfully.

[RESOLVED] Arizona Data Center :: Scheduled Network Maintenance

Start Date: Friday, April 26th, 2024 MST

End Date: Saturday, April 27th, 2024 MST

Time: 10:00 PM - 6:00AM MST (1:00 AM - 9:00 AM EDT)

Description: Our Engineering team is scheduled to perform routine maintenance at the Arizona data center. Users on the following services may experience a brief service interruption during this routine maintenance:

az1-ts110.a2hosting.com

az1-ts111.a2hosting.com

az1-vz7-tvm9

az1-tr101.supercp.com

az1-ts113.a2hosting.com

az1-ss26.a2hosting.com

az1-ss110.a2hosting.com

az1-ss27.a2hosting.com

az1-ss28.a2hosting.com

az1-ss24.a2hosting.com

az1-ls16.a2hosting.com

az1-ss25.a2hosting.com

az1-ls17.a2hosting.com

az1-vz7-tvu1

az1-ts2.a2hosting.com

az1-tr1.supercp.com

az1-vz7-tvm3

az1-ls4.a2hosting.com

az1-ss4.a2hosting.com

az1-ls15.a2hosting.com

az1-ls5.a2hosting.com

az1-ss5.a2hosting.com

az1-vz7-vm29

az1-vz7-vu16

az1-ss8.a2hosting.com

az1-ls11.a2hosting.com

az1-ls6.a2hosting.com

az1-ls7.a2hosting.com

az1-ss7.a2hosting.com

az1-ss6.a2hosting.com

az1-ss14.a2hosting.com

az1-vz7-tvu3

az1-vz7-tvm7

az1-ts102.a2hosting.com

az1-vz7-vm17

az1-vz7-vm15

az1-vz7-vm21

az1-vz7-vm102

az1-vz7-tvm8

az1-ts107.a2hosting.com

az1-ts106.a2hosting.com

az1-ts105.a2hosting.com

az1-vz7-vu15

az1-vz7-vm20

az1-vz7-vm19

az1-vz7-vm16

az1-vz7-vm108

az1-ss104.a2hosting.com

az1-vz7-vm24

az1-ss103.a2hosting.com

az1-vz7-tvm12

az1-ts114.a2hosting.com

az1-vz7-tvm11

az1-vz7-tvm10

UPDATE 01:00 AM EDT: This maintenance has started.

UPDATE 09:00 AM EDT: This maintenance has ended.

[RESOLVED] Arizona Data Center :: Scheduled Maintenance

Start Date: Friday, April 26th, 2024 EDT

End Date: Saturday, April 27th, 2024 EDT

Time: 9:00 PM - 9:00 AM EDT (6:00PM - 6:00AM MST)

Description: Our Engineering team is scheduled to perform routine maintenance at the Arizona data center. We anticipate no interruptions to your service during this time.

Please refer to this thread for all updates related to the maintenance.

UPDATE 09:00 PM EDT: This maintenance has started.

UPDATE 09:00 AM EDT: This maintenance has ended.

Past Incidents

4th May 2024

3rd May 2024

2nd May 2024

1st May 2024

30th April 2024

29th April 2024

28th April 2024

27th April 2024

26th April 2024