Past Incidents

Start Date: January 14, Sunday 02:00 AM EST

Services Affected: 

az1-vz7-vu8

az1-vzm-vu1

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 02:15 AM ET: The maintenance is completed.

Start Date: January 14, Sunday 12:00 AM EST

Services Affected:

mi3-vz7-tvm5

mi3-vz7-tvm7

mi3-vz7-tvm8

mi3-vz7-tvm9

mi3-vz7-vm1

mi3-vz7-vm10

mi3-vz7-vm105

mi3-vz7-vm106

mi3-vz7-vm107

mi3-vz7-vm108

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE: 01:00 AM ET: The maintenance is completed.

Start Date: Thursday, January 11th, 2024 EDT

End Date: Thursday, January 11th, 2024 EDT

Time: 12:00 PM - 4:00 PM EDT

Description: Engineering team will be performing scheduled maintenance in the Singapore data center. Users may experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: Maintenance has been Completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

sg1-tr101 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update: 2:10 AM, The issues are now solved and the services are currently back to normal. If you encounter any problems, please contact our support team. 

Start Time: January 11 ( Thursday), 2024 at 12:00 AM EST 

Description: Our System Operations team will be performing scheduled maintenance on the Michigan Datacenter. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 12:00 AM EST: The scheduled maintenance has started. We will provide additional updates as they become available.

UPDATE: 06:13 AM ET: The maintenance is completed successfully.

We are currently addressing an intermittent connectivity issue affecting our Michigan customers. Some customers may encounter a diminished user experience while accessing my.a2hosting.com or their hosted websites. We sincerely apologize for any inconvenience this may cause. Our team has identified the cause and have been taking appropriate action. We continue to monitor the situation until it is fully resolved. We appreciate your patience during this process.

Jan 11, 12:30 AM: The issues that were reported have been recognized and isolated. Services are currently back to normal. If you encounter any problems, please contact our support team.