The system is experiencing issues

Past Incidents

22nd August 2023

[RESOLVED] mi3-lr4 :: Service Interruption

mi3-lr4 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 8:00PM EDT: Issues on mi3-lr3 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

[COMPLETED] nl1-vz7-vu8 :: Scheduled Maintenance

Start Date: Tuesday, August 22, 2023

End Date: Wednesday, August 23, 2023

Time: 8:00 PM - 12:00 AM EDT (2:00 AM CEST, Wednesday, August 23 - 5:00 AM CEST, Wednesday, August 23)

Services Affected:

nl1-vz7-vu8

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience service interruptions while the routine scheduled maintenance is performed.

UPDATE 8:00PM EDT: Our Engineers have started the maintenance. We will update this thread as more information becomes available in this regard.

UPDATE 10:40PM EDT: Maintenance on nl1-vz7-vu8 has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

Arizona DataCenter :: Scheduled Network Maintenance

Start Date: Tuesday, August 22, 2023 EDT 

End Date: Tuesday, August 22, 2023 EDT 

Time: Tuesday 3:00 AM - 05:00 AM EDT  

Description: Our System Operations team will be performing scheduled maintenance on the Arizona Datacenter. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 03:00 AM: The scheduled maintenance has started. We will provide additional updates as they become available.

UPDATE 03:50 AM: The scheduled maintenance has been completed. Please reach out to our support team should you encounter any further issues.

21st August 2023

nl1-tr101 :: Service interruption

Our monitoring system alerted us to a service interruption involving nl1-tr101. Our System Engineers have been working diligently to restore service. We are working on resolving this situation. More updates will be provided as soon as we get them. 

9:30 AM EDT UPDATE:  Our System Engineers are still working towards a resolution, they are monitoring the server at this moment. New updates will be provided soon.

1:58PM EDT UPDATE: Our System Engineers have corrected the issue and all services should be back online.

20th August 2023

No incidents reported

19th August 2023

[Completed] Scheduled Maintenance :: mi3-lr2

Start Date: Monday, August 21, 2023 ET 

End Date: Monday, August 21, 2023 ET  

Time: 02:00 AM Eastern Time.

Our System Operations team will be performing the maintenance of the server mi3-lr2.a2hosting.com. Users hosted on this server may experience service degradation as a result. We will provide updates as more details are made available.

UPDATE 02:50 AM: The maintenance has started.

UPDATE 03:00 AM: The maintenance has been completed.

[Completed] Scheduled Maintenance :: mi3-ls6

Start Date: Monday, August 21, 2023 ET 

End Date: Monday, August 21, 2023 ET  

Time: 02:00 AM Eastern Time.

Our System Operations team will be performing the maintenance of the server mi3-ls6.a2hosting.com. Users hosted on this server may experience service degradation as a result. We will provide updates as more details are made available.

UPDATE 02:36 AM EDT: The maintenance is completed.

[Completed] Scheduled Maintenance :: mi3-ss15

Start Date: Monday, August 21, 2023 ET 

End Date: Monday, August 21, 2023 ET  

Time: 02:00 AM Eastern Time.

Our System Operations team will be performing the maintenance of the server mi3-ss15.a2hosting.com. Users hosted on this server may experience service degradation as a result. We will provide updates as more details are made available.

UPDATE 02:20 AM EDT: The maintenance has been completed.

18th August 2023

No incidents reported

17th August 2023

No incidents reported

16th August 2023

No incidents reported

15th August 2023

[COMPLETED] Arizona DataCenter :: Scheduled Network Maintenance

Start Date: Wednesday, August 16, 2023 ET 

End Date: Wednesday, August 16, 2023 ET  

Time: Wednesday 3:00 AM - 04:00 AM ET (12:00 AM - 01:00 AM Server Time)

Description: Our System Operations team will be performing scheduled maintenance on the Arizona Datacenter. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: 03:00 AM EDT: Maintenance has started. 

UPDATE 04:00 AM EDT: Maintenance is completed successfully.