The system is experiencing issues

Past Incidents

19th August 2023

[Completed] Scheduled Maintenance :: mi3-lr2

Start Date: Monday, August 21, 2023 ET 

End Date: Monday, August 21, 2023 ET  

Time: 02:00 AM Eastern Time.

Our System Operations team will be performing the maintenance of the server mi3-lr2.a2hosting.com. Users hosted on this server may experience service degradation as a result. We will provide updates as more details are made available.

UPDATE 02:50 AM: The maintenance has started.

UPDATE 03:00 AM: The maintenance has been completed.

[Completed] Scheduled Maintenance :: mi3-ls6

Start Date: Monday, August 21, 2023 ET 

End Date: Monday, August 21, 2023 ET  

Time: 02:00 AM Eastern Time.

Our System Operations team will be performing the maintenance of the server mi3-ls6.a2hosting.com. Users hosted on this server may experience service degradation as a result. We will provide updates as more details are made available.

UPDATE 02:36 AM EDT: The maintenance is completed.

[Completed] Scheduled Maintenance :: mi3-ss15

Start Date: Monday, August 21, 2023 ET 

End Date: Monday, August 21, 2023 ET  

Time: 02:00 AM Eastern Time.

Our System Operations team will be performing the maintenance of the server mi3-ss15.a2hosting.com. Users hosted on this server may experience service degradation as a result. We will provide updates as more details are made available.

UPDATE 02:20 AM EDT: The maintenance has been completed.

18th August 2023

No incidents reported

17th August 2023

No incidents reported

16th August 2023

No incidents reported

15th August 2023

[COMPLETED] Arizona DataCenter :: Scheduled Network Maintenance

Start Date: Wednesday, August 16, 2023 ET 

End Date: Wednesday, August 16, 2023 ET  

Time: Wednesday 3:00 AM - 04:00 AM ET (12:00 AM - 01:00 AM Server Time)

Description: Our System Operations team will be performing scheduled maintenance on the Arizona Datacenter. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: 03:00 AM EDT: Maintenance has started. 

UPDATE 04:00 AM EDT: Maintenance is completed successfully.

14th August 2023

Singapore DataCenter :: Scheduled Network Maintenance

Start Date: Monday, August 14, 2023 ET 

End Date: Monday, August 14, 2023 ET  

Time: 12:00 PM - 04:00 PM (Tuesday 12:00 AM - 04:00 AM SGT) 

Our System Operations team will be performing network maintenance on our Singapore DataCenter. Users hosted on this server may experience service degradation as a result. We will provide updates as more details are made available.

UPDATE (1:22PM EDT): The maintenance has now been completed. Please reach out to support should you encounter any issues.

13th August 2023

[COMPLETED] Emergency Maintenance: nl1-ts104

Our System Operations team will be performing emergency maintenance on nl1-ts104. Users hosted on this server may experience service degradation as a result. We will provide updates as more details are made available.

UPDATE 02:45 AM EDT: The maintenance is still in progress. 

UPDATE 06:30 AM EDT: Our System Operations team is still working to resolve all issues on the server. Further updates will be provided as they become available.

UPDATE 10:45 AM EDT: The maintenance is still ongoing at this time. We will provide more updates once more information is available.

UPDATE 3:30 PM EDT: Maintenance has been successfully completed, and all impacted websites are now fully operational. We kindly encourage you to review the sites. If you come across with issues while browsing the websites, please don't hesitate to reach out to us.

Scheduled Maintenance :: nl1-ts104

Start Date: Sunday, August 13, 2023, EDT (Sunday, August 13, 2023 GMT+2)

End Date: Sunday, August 13, 2023, EDT (Sunday, August 13, 2023 GMT+2)

Time: 7:00 PM - 2:00 AM, EDT (1:00 AM - 8:00 AM GMT+2)

Services Affected:

nl1-ts104.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience service interruptions while this scheduled maintenance is performed.

UPDATE 8:17 PM EDT: The scheduled maintenance has started for this server. We will provide additional updates as they become available.

UPDATE 10:00 PM EDT (4 AM GMT+2): The scheduled maintenance has been completed. Please reach out to our support team should you encounter any further issues.

12th August 2023

Scheduled Maintenance :: nl1-ts102.a2hosting.com

Affected server: nl1-ts102.a2hosting.com

Start Time:

Server Time: Aug 13th Sun 12:00 AM

Eastern Time: Aug 12th Sat 06:00 PM

Description: Our System Operations team will be performing scheduled maintenance on the server node including a reboot. Users will experience service interruptions while the routine scheduled maintenance is performed.

UPDATE 6:00 PM EST (Server time 12:00 AM): The scheduled maintenance has started for this server. We will provide additional updates as they become available.

UPDATE 7:04 PM EST (Server Time 1:04 AM): The scheduled maintenance is still ongoing at this time. We will provide more updates once more information is available.

UPDATE 7:12 PM EST (Server Time 1:12 AM): the scheduled maintenance has been completed. Please reach out to our support team should you encounter any issues.

[COMPLETED] Scheduled Maintenance :: sg1-sr3.supercp.com

Affected server: sg1-sr3.supercp.com 

Start Time:

Server  Time:  Aug 13th Sun 01:00 AM

Eastern Time: Aug 12th Sat 01:00 PM

Description: Our System Operations team will be performing scheduled maintenance on the server node including a reboot. Users will experience service interruptions while the routine scheduled maintenance is performed.

UPDATE 3:18 PM EDT: The scheduled maintenance maintenance is completed.

[COMPLETED] Singapore Server Maintenance

Start Date: Saturday, August 12, 2023, EDT (Sunday , August 13, 2023 SGT)

End Date: Saturday, August 12, 2023, EDT (Sunday , August 13, 2023 SGT)

Time: 12:00 PM EDT to 1:00PM EDT (12:00AM to 1 :00AM SGT)

Services Affected:

sg1-sr2.supercp.com

sg1-sr5.supercp.com

sg1-ss13.a2hosting.com

sg1-ss2.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance in the Singapore Servers Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread. 

UPDATE: 12:50 PM EDT: The maintenance is completed successfully.