The system is experiencing issues

Past Incidents

25th September 2022

[Resolved] Michigan/Arizona Datacenter Maintenance

Start Date: Sunday, September 25th, 2022

End Date: Sunday, September 25th, 2022

Time: 12:00 AM - 5:00 AM EDT

Description: Our System Engineering team is performing server maintenance in our Michigan and Arizona Datacenters. Users may experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 3:00 AM EST: Maintenance in Arizona has begun. Brief service interruptions are expected as the maintenance is performed. Thank you for your patience.

UPDATE 05:45 AM EDT: The maintenance on Shared/Turbo/Reseller servers in Arizona and Michigan Datacenters is completed. Our Engineers are performing the maintenance on VPS at the Arizona Datacenter.

UPDATE 10:10 AM EST: The maintenance on VPS at the Arizona Datacenter has been completed at this time.

 

24th September 2022

No incidents reported

23rd September 2022

[RESOLVED] sg1-vz7-vm4 :: Urgent Maintenance

sg1-vz7-vm4 is currently experiencing a service interruption. VPSes hosted on this server will experience service degradation as a result. Our System Operations team is going to reboot this server. We will provide updates as more details are made available.

UPDATE 11:00 AM EDT: Our System Operations team has completed the maintenance. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

 

[RESOLVED] a2ls23 :: Scheduled Maintenance

Start Date: September 23rd (Friday) 2022

End Date: September 23rd (Friday), 2022

Time: 1:00 AM - 05:00 AM EDT

Services Affected:

a2ls23.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on a2ls23.a2hosting.com. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 01:23 AM EDT: The maintenance has been completed. Services are available once again.

22nd September 2022

No incidents reported

21st September 2022

[COMPLETED] Michigan DC :: Scheduled Maintenance

Start Date: Thursday, September 22nd, 2022

End Date: Thursday, September 22nd, 2022

Time: 12:00 AM - 4:00 AM EST

Description: Our System Engineering team is performing network maintenance in our Michigan Datacenter. Users may experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 12:00AM EDT: This maintenance is now in progress. We will notify you once this has been completed.

UPDATE 4:05AM EDT: The maintenance has been completed at this time.

[RESOLVED] mi3-ss110 :: Service Interruption

mi3-ss110 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this issue. We will provide updates as more details are made available.

UPDATE 1:27 PM EDT: This issue has now been resolved, please let us know if you are still experiencing any issues via ticket, chat or phone.

[RESOLVED] mi3-ss115 :: Service Interruption

mi3-ss115 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this issue. We will provide updates as more details are made available.

UPDATE 12:23 PM EDT: This issue has now been resolved, please let us know if you are still experiencing any issues via ticket, chat or phone.

[RESOLVED] mi3-ss10:: Service Interruption

mi3-ss10 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this issue. We will provide updates as more details are made available.

UPDATE 11:06 AM EDT: This issue has now been resolved, please let us know if you are still experiencing any issues via ticket, chat or phone.

20th September 2022

[COMPLETED] Michigan DC :: Scheduled Maintenance

Start Date: Wednesday, September 21st, 2022

End Date: Wednesday, September 21st, 2022

Time: 12:00 AM - 4:00 AM EST

Description: Our System Engineering team is performing network maintenance in our Michigan Datacenter. Users may experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 12:00AM EDT: This maintenance is now in progress. We will notify you once this has been completed.

UPDATE 4:05AM EDT: The maintenance has been completed at this time.

[RESOLVED]mi3-lr11 :: Scheduled Maintenance

Start Date: September 20th, 2022 (Tuesday)

Time: 1:00 AM - 05:00 AM EDT (Server time: September 20th - 1:00 AM - 05:00 AM EDT)

Services Affected:

mi3-lr11.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on mi3-lr11.supercp.com. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 1:00AM EDT: The maintenance is in progress. We appreciate your patience and understanding while the maintenance is performed.

UPDATE 3:00AM EDT: The maintenance has been completed. Services are available once again.

[RESOLVED]ssdman105 :: Scheduled Maintenance

Start Date: September 20th, 2022 (Tuesday)

Time: 1:00 AM - 05:00 AM EDT (Server time: September 20th - 1:00 AM - 05:00 AM EDT)

Services Affected:

ssdman105.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on ssdman105.a2hosting.com. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 1:00AM EDT: The maintenance is in progress. We appreciate your patience and understanding while the maintenance is performed.

UPDATE 3:00AM EDT: The maintenance has been completed. Services are available once again.

[RESOLVED]ssdman68 :: Scheduled Maintenance

Start Date: September 20th, 2022 (Tuesday)

Time: 1:00 AM - 05:00 AM EDT (Server time: September 20th - 1:00 AM - 05:00 AM EDT)

Services Affected:

ssdman68.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on ssdman68.a2hosting.com. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 1:55AM EDT: The maintenance is in progress. We appreciate your patience and understanding while the maintenance is performed.

UPDATE 3:00AM EDT: The maintenance has been completed. Services are available once again.

[RESOLVED]mi3-sr25 :: Scheduled Maintenance

Start Date: September 20th, 2022 (Tuesday)

Time: 1:00 AM - 05:00 AM EDT (Server time: September 20th - 1:00 AM - 05:00 AM EDT)

Services Affected:

mi3-sr25.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on mi3-sr25.supercp.com. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 1:00AM EDT: The maintenance is in progress. We appreciate your patience and understanding while the maintenance is performed.

UPDATE 3:00AM EDT: The maintenance has been completed. Services are available once again.

19th September 2022

No incidents reported

18th September 2022

[RESOLVED]Michigan/Arizona Datacenter Maintenance

Start Date: Sunday, September 18th, 2022

End Date: Sunday, September 18th, 2022

Time: 12:00 AM - 5:00 AM EDT

Description: Our System Engineering team is performing server maintenance in our Michigan and Arizona Datacenters. Users may experience a brief service interruption while routine maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 6:00AM EDT: The maintenance has been completed at this time.

[RESOLVED] az1-ss2 :: Scheduled Maintenance

Start Date: September 19th, 2022 (Monday)

Time: EDT 2022-09-19, 3:00AM (Server time: MST 2022-09-19, 12:00AM)

Services Affected:

az1-ss2.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on az1-ss2.a2hosting.com. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 3:10AM EDT: Our System Operations team will begin the maintenance shortly. We appreciate your patience and understanding while the maintenance is performed.

UPDATE 04:50AM EDT: Our System Operations team has completed the maintenance. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.