The system is experiencing issues

Past Incidents

17th December 2021

[RESOLVED] mi3-vz7-vm3 :: Service Interruption

mi3-vz7-vm3.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 4:40PM EST: Issues on mi3-vz7-vm3 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

16th December 2021

[RESOLVED] mi3-ss66 :: Service Interruption

mi3-ss66 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 7:15PM EST: Issues on mi3-ss66 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[RESOLVED] Intermittent Domain Registration Issues

Our System Engineers and Development teams are investigating reports of issues with the domain registration tool on our website. Some domains are being reported as unavailable. We will provide more updates as they're made available.

UPDATE 4:40PM EST: Issues related to domain registration have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

15th December 2021

[COMPLETED] Michigan Servers :: Scheduled Maintenance

Start Date: Thursday, December 16, 2021

End Date: Thursday, December 16, 2021

Time: 12:00 AM - 6:00 AM EDT

Services Affected:

mi3-ss1.a2hosting.com

mi3-ss2.a2hosting.com

mi3-ss3.a2hosting.com

mi3-ss4.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the servers. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 3:45AM EST: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

UPDATE 4:05AM EST: Maintenance has been started as per schedule. We will update this thread as more information becomes available. We sincerely appreciate your patience and understanding in this matter.

UPDATE 4:45AM EST: Maintenance is completed successfully. All servers are up and running again. If you notice any problems, please, feel free to contact our support.

Michigan Network Maintenance

Start Date: Thursday, December 16, 2021

End Date: Thursday, December 16, 2021

Start Time: 12:00 AM EST

End Time: 6:00 AM EST

Services Affected:

Michigan Data Center

Description: Our Network Engineering team will be performing network maintenance in our Michigan Datacenter. Users may experience a brief service interruption while the routine maintenance is performed.

UPDATE 12:15AM EST: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

UPDATE 12:45AM EST: Maintenance has been started as per schedule. We will update this thread as more information becomes available. We sincerely appreciate your patience and understanding in this matter.

UPDATE 2:25AM EST: Maintenance is still ongoing, we will update this thread as we progress through this window. We sincerely appreciate your cooperation and understanding in this matter.

UPDATE 3:00AM EST: Maintenance is completed successfully. All servers are up and running again. If you notice any problems, please, feel free to contact our support.

[RESOLVED]MailChannels Outbound Email Interruption

We are aware of multiple reports of intermittent issues with outbound email on our shared & reseller platforms. MailChannels has posted an update to their status page: https://status.mailchannels.net/incidents/2lwnn7rlcdk2

We will continue to provide updates as they're made available.

14th December 2021

[POSTPONED] Amsterdam & Singapore Network Maintenance

Start Date: Thursday, December 16, 2021

End Date: Thursday, December 16, 2021

Start Time: 3:00 PM EST (9:00 PM EST CET)

End Time: 7:00 PM EST (Friday, December 17, 2021, 1:00 AM EST CET)

Services Affected:

Amsterdam Data Center

Singapore Data Center

Description: Our Network Engineering team will be performing network maintenance in our Amsterdam and Singapore Datacenter. Users may experience a brief service interruption while the routine maintenance is performed.

UPDATE: This maintenance has been postponed until further notice.

13th December 2021

No incidents reported

12th December 2021

No incidents reported

11th December 2021

No incidents reported

9th December 2021

[RESOLVED]src2 :: Service Interruption

src2.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 5:00 AM EST: Our System Operations team has resolved this matter and all services are back online at this time.

UPDATE 10:31 AM EST: Our System Operations are investigating reports of a service interruption. Users hosted on this server will experience service degradation as a result. We will provide updates as more details are made available.

UPDATE 11:48 AM EST: Our System Operations team is still working on this matter. Users hosted on this server with database driven websites will experience service degradation as a result. We will continue to provide updates as they're made available.

UPDATE 1:12 PM EST: Our System Operations team resolved this matter and all services are back online at this time. If you experience any outstanding issues please contact our Support team directly.

[COMPLETED] a2ss50 :: Scheduled Maintenance

Start Date: Friday, December 10, 2021

End Date: Friday, December 10, 2021

Time: 2:00 AM - 5:00 AM EDT

Services Affected:

a2ss50.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 1:55AM EST: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

UPDATE 2:00AM EST: Maintenance has been started as per schedule. We will update this thread as more information becomes available. We sincerely appreciate your patience and understanding in this matter.

UPDATE 2:10AM EST: The scheduled maintenance has been completed at this time. If you experience any issues with the service, please do not hesitate to contact our live support for assistance.