Past Incidents

src2.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 5:00 AM EST: Our System Operations team has resolved this matter and all services are back online at this time.

UPDATE 10:31 AM EST: Our System Operations are investigating reports of a service interruption. Users hosted on this server will experience service degradation as a result. We will provide updates as more details are made available.

UPDATE 11:48 AM EST: Our System Operations team is still working on this matter. Users hosted on this server with database driven websites will experience service degradation as a result. We will continue to provide updates as they're made available.

UPDATE 1:12 PM EST: Our System Operations team resolved this matter and all services are back online at this time. If you experience any outstanding issues please contact our Support team directly.

Start Date: Thursday, December 9, 2021

End Date: Thursday, December 9, 2021

Start Time: 3:00 AM EST

End Time: 7:00 AM EST

Services Affected:

Arizona Data Center

Singapore Data Center

Description: Our Network Engineering team will be performing network maintenance in our Arizona and Singapore Datacenter. Users may experience a brief service interruption while the routine maintenance is performed.

UPDATE 2:50AM EST: The maintenance will begin shortly. Further updates will be provided as they become available.

UPDATE 3:10AM EDT: Our team has started the maintenance. We will update this thread as the maintenance progresses. Thank you for your patience.

UPDATE 3:50AM EDT: Maintenance has been completed at this time. Services will be available shortly and no further interruptions are planned.

Start Date: Thursday, December 9th, 2021

End Date: Thursday, December 9th, 2021

Start Time: 00:00 AM EST

End Time: 04:00 AM EST

Services Affected:

Michigan Data Center

Description: Our Network Engineering team will be performing network maintenance in our Michigan Datacenter. Users may experience brief service interruption while the routine maintenance is performed.

UPDATE: This maintenance has been postponed until further notice. We sincerely appreciate your understanding in this regard.

Start Date: Wednesday, December 8, 2021

End Date: Wednesday, December 8, 2021

Time: 2:00 AM - 6:00 AM EST (12:00 AM - 4:00 AM MST)

Services Affected:

az1-vz7-tvm1.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on az1-vz7-tvm1.a2hosting.com. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

Update 1:55AM EST: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 3:00AM EST: Our Engineers continue to perform maintenance on the server. Further updates will be provided as the maintenance progresses.

Update 3:20AM EST: Services are online for az1-vz7-tvm1.a2hosting.com at this time, though users may still experience a brief service interruption while the maintenance continues. We will provide additional updates as they arrive.

Update 3:30AM EST: Our Engineers have completed the maintenance at this time. No further interruptions are planned. Services are available and ready for use.

ssdman76 is currently experiencing a service interruption. VPS hosted on this hardware will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 5:28PM EST: Our Engineers are still working on the server. We will post updates as more information becomes available. We sincerely appreciate your patience and understanding in this matter.

UPDATE 6:50PM EST: Issues on ssdman75 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.