The system is experiencing issues

Past Incidents

2nd June 2021

[RESOLVED] mi3-ss30 :: Service Interruption

mi3-ss30 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 7:00PM EDT: Our Engineers are still working on the issue. We will post updates as more information becomes available.

UPDATE 7:45PM EDT: Issues on mi3-ss30 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[RESOLVED]Arizona Datacenter :: Database Connectivity Issues

We are currently investigating reports of connectivity issues in our Arizona datacenter. Our Operations and Engineering teams are aware of this issue and working diligently to rectify the situation. We will provide further updates as they're made available.

UPDATE 5:30 AM EDT: Our Network Engineers have resolved this matter and connectivity is fully restored at this time.

1st June 2021

[RESOLVED]Arizona Datacenter :: Connectivity Issues

We are currently investigating reports of connectivity issues in our Arizona datacenter. Our Operations and Engineering teams are aware of this issue and working diligently to rectify the situation. We will provide further updates as they're made available.

UPDATE 3:50 AM EDT: Our Network Engineers have resolved this matter and connectivity is fully restored at this time.

[RESOLVED]Michigan Datacenter :: Database Connectivity Issues

We are currently investigating reports of the database connectivity issues in our Michigan datacenter. Our Operations and Engineering teams are aware of this issue and working diligently to rectify the situation. We will provide further updates as they're made available.

UPDATE 2:00 AM EDT: Our Engineering team has now confirmed this issue is resolved, please reach out to us if you are still seeing any issues.

[RESOLVED]A2 Hosting Phone System

Our engineers are currently investigating an issue with our Phone system, which is preventing customers calling in from connecting to one of our agents. We will continue to keep this post updated until the issue has been resolved. If you need to reach our support team, please use our Live Chat or open a ticket directly through https://my.a2hosting.com

 

UPDATE 10:21 AM EDT: Our Engineering team has resolved this matter and our phone service is available again at this time.

[RESOLVED]Arizona Datacenter :: Connectivity Issues

We are currently investigating report of connectivity issues in our Arizona datacenter. Our Operations and Engineering teams are aware of this issue and working diligently to rectify the situation. We will provide further updates as they're made available.

 

UPDATE 10:25 AM EDT: Our Network Engineers have resolved this matter and connectivity is fully restored at this time.

31st May 2021

No incidents reported

30th May 2021

No incidents reported

29th May 2021

No incidents reported

28th May 2021

No incidents reported

27th May 2021

[COMPLETED] a2ss53 :: Scheduled Maintenance

Start Date: Friday, May 28, 2021

End Date: Friday, May 28, 2021

Time: 1:00 AM - 2:00 AM EDT

Services Affected:

a2ss53.a2hosting.com 

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 2:03AM EDT: Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

Amsterdam Datacenter :: Scheduled Maintenance

Start Date: Saturday, May 29, 2021

Start Date: Saturday, May 29, 2021

Time: 12:00 AM - 4:00 AM GMT+2 (Friday, May 28, 2021, 7:00 PM - 11:00 PM EDT)

Description: Our Network Engineering team will be performing scheduled maintenance in our Amsterdam datacenter. Users will experience brief service interruptions while the routine scheduled maintenance is performed.

Update 7:00PM EDT: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 8:02PM EDT: We have completed the maintenance.

26th May 2021

[RESOLVED] MI3-MW1 :: Default Plesk page

MI3-MW1 is currently experiencing a service interruption to Apache. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:55 PM EDT: Our System Operations team resolved this matter and all services are back online at this time.