The system is experiencing issues

Past Incidents

1st June 2021

[RESOLVED]A2 Hosting Phone System

Our engineers are currently investigating an issue with our Phone system, which is preventing customers calling in from connecting to one of our agents. We will continue to keep this post updated until the issue has been resolved. If you need to reach our support team, please use our Live Chat or open a ticket directly through https://my.a2hosting.com

 

UPDATE 10:21 AM EDT: Our Engineering team has resolved this matter and our phone service is available again at this time.

[RESOLVED]Arizona Datacenter :: Connectivity Issues

We are currently investigating report of connectivity issues in our Arizona datacenter. Our Operations and Engineering teams are aware of this issue and working diligently to rectify the situation. We will provide further updates as they're made available.

 

UPDATE 10:25 AM EDT: Our Network Engineers have resolved this matter and connectivity is fully restored at this time.

31st May 2021

No incidents reported

30th May 2021

No incidents reported

29th May 2021

No incidents reported

28th May 2021

No incidents reported

27th May 2021

[COMPLETED] a2ss53 :: Scheduled Maintenance

Start Date: Friday, May 28, 2021

End Date: Friday, May 28, 2021

Time: 1:00 AM - 2:00 AM EDT

Services Affected:

a2ss53.a2hosting.com 

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 2:03AM EDT: Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

Amsterdam Datacenter :: Scheduled Maintenance

Start Date: Saturday, May 29, 2021

Start Date: Saturday, May 29, 2021

Time: 12:00 AM - 4:00 AM GMT+2 (Friday, May 28, 2021, 7:00 PM - 11:00 PM EDT)

Description: Our Network Engineering team will be performing scheduled maintenance in our Amsterdam datacenter. Users will experience brief service interruptions while the routine scheduled maintenance is performed.

Update 7:00PM EDT: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 8:02PM EDT: We have completed the maintenance.

26th May 2021

[RESOLVED] MI3-MW1 :: Default Plesk page

MI3-MW1 is currently experiencing a service interruption to Apache. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:55 PM EDT: Our System Operations team resolved this matter and all services are back online at this time.

25th May 2021

[RESOLVED] a2ss31 :: Service Interruption

a2ss31 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 11:04 PM EDT: Issues on a2ss31 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] nl1-vz7-tvm5 :: Scheduled Maintenance

Start Date: Saturday, May 29, 2021

End Date: Saturday, May 29, 2021

Time: 12:00 AM - 3:00 AM CEST (Friday, May 28, 2021, 6:00 PM - 9:00 PM EDT) 

Services Affected:

nl1-vz7-tvm5.a2hosting.com 

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 6:00PM EDT (12:00AM Amsterdam): Our team has started the maintenance. We will post updates as more information becomes available.

UPDATE 7:00PM EDT (01:00AM Amsterdam): Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

24th May 2021

[COMPLETED] ssdsemi17 :: Scheduled Maintenance

Start Date: Tuesday, May 25, 2021

End Date: Tuesday, May 25, 2021

Time: 12:00 AM - 03:00 AM EDT

Services Affected:

ssdsemi17.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on this server. Users will experience brief service interruptions while the routine scheduled maintenance is performed.

Update 11:50PM EDT: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

UPDATE 12:15AM EDT: The maintenance has been completed. The server is once again online and no further interruptions are planned at this time.