The system is experiencing issues

Past Incidents

30th August 2020

[RESOLVED] Network Connectivity

We are is currently receiving reports of intermittent network connectivity issues. At this time, our System Operations team is investigating. We will provide updates as more details are made available. We sincerely appreciate your cooperation and understanding while we resolve this issue.

Update 6:55AM EDT: Our Engineering and System Operations teams continue to investigate this issue affecting multiple locations. Further updates will be provided as they become available.

Update 8:43AM EDT: Our Engineering and System Operations teams continue to investigate this issue affecting multiple locations. Further updates will be provided as they become available, unfortunately, we do not have an ETA as of yet.

UPDATE 9:35 AM EDT : At this time all of our data centres are fully accessible, however, depending upon your ISP, connectivity may still not be accessible. This is an external issue to A2 hosting and we are still working towards a solution, more updates will follow as soon as we know more.

UPDATE 11:59 AM EDT: At this time all sites are responding and customers should be able to see sites up and running, the external issues affecting network traffic are still being investigated but for now, the vast majority of customers are no longer affected.  more updates to follow.

UPDATE 01:009 PM EDT: At this time all sites are responding and the external internet backbone provider issue has now been resolved.  If you see any issues with your service please do get in touch.

29th August 2020

No incidents reported

28th August 2020

No incidents reported

27th August 2020

src8 :: Service Interruption

src8 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 16:47 EDT: Issues on src8 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[RESOLVED]ssdman79 :: Service Interruption

sssdman79.a2hosting.com is currently experiencing a service interruption. Users servers hosted on this node will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:25 PM EST: Our System Operations team has resolved this matter. Please contact our Support department if you experience any further issues.

26th August 2020

[RESOLVED] mi3-ss3 :: Scheduled Maintenance
[RESOLVED] mi3-ss33 :: Scheduled Maintenance
[RESOLVED] mi3-ss32 :: Scheduled Maintenance
[RESOLVED] mi3-ss31 :: Scheduled Maintenance
[RESOLVED] mi3-ss30 :: Scheduled Maintenance
[RESOLVED] mi3-ss27 :: Scheduled Maintenance
[RESOLVED] mi3-ss26 :: Scheduled Maintenance
[RESOLVED] mi3-ss25 :: Scheduled Maintenance
[RESOLVED] mi3-ss24 :: Scheduled Maintenance

25th August 2020

[RESOLVED]WHMCS :: Scheduled Maintenance

Start Date: Tuesday, August 25, 2020

End Date: Tuesday, August 25, 2020

Time: 6:00 AM - 10:00 AM EST

Services Affected:

WHMCS

Description: Our Operations team will be performing scheduled maintenance to upgrade our WHMCS portal at this time. Services will be inaccessible for a time while the upgrade is completed.

Update 5:55AM EDT: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 7:10AM EDT: Services should once again be available; however, maintenance is still in progress. Updates will be provided when the maintenance is completed.

Update 7:25AM EDT: Maintenance has been completed at this time. 

 

24th August 2020

[RESOLVED] ssdsemi12 :: Scheduled Maintenance

Start Date: Tuesday, August 24, 2020

End Date: Tuesday, August 25, 2020

Time: 2:00 AM - 6:00 AM EST

Services Affected:

sssdemi12.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE: ssdsemi12 is back online at 2:19 EST

[COMPLETED]sgssdsemi5 :: Scheduled Maintenance

Start Date: Monday, August 24, 2020

End Date: Tuesday, August 25, 2020

Time: Monday, August 24, 2020, 1:30 PM - 4:30 PM EST (Tuesday, August 25, 2020, 1:30 AM - 4:30 AM GMT+8) 

Services Affected:

sgssdsemi5.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 1:42 PM EST: Our System Operations team has completed the scheduled maintenance. Please contact our support team directly if you experience any issues.

23rd August 2020

[COMPLETED]a2ls28 :: Scheduled Maintenance

Start Date: Monday, August 24, 2020

End Date: Monday, August 24, 2020

Time: 2:30 AM - 6:30 AM EST

Services Affected:

a2ls28.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 2:45 AM EST: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 5:12 AM EST: The maintenance has completed its first stage, and the second stage is in progress at this time.

Update 7:05 AM EST: The second stage of the maintenance is still in progress.

Update 9:15 AM EST: The second stage of the maintenance has completed. Please contact our support team directly if you experience any issues.

[RESOLVED]mi3-ss4 :: Scheduled Maintenance

Start Date: Monday, August 24, 2020

End Date: Monday, August 24, 2020

Time: 12:00 AM - 4:00 AM EDT

Services Affected:

mi3-ss4.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 12:05AM EDT: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 12:32AM EDT: Maintenance has been completed at this time. Services are once again available.

[RESOLVED]mi3-ss5 :: Scheduled Maintenance

Start Date: Monday, August 24, 2020

End Date: Monday, August 24, 2020

Time: 12:00 AM - 4:00 AM EDT

Services Affected:

mi3-ss5.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 12:05AM EDT: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 12:32AM EDT: Maintenance has been completed at this time. Services are once again available.

[RESOLVED]mi3-ss6 :: Scheduled Maintenance

Start Date: Monday, August 24, 2020

End Date: Monday, August 24, 2020

Time: 12:00 AM - 4:00 AM EST

Services Affected:

mi3-ss6.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 12:35AM EDT: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 1:04AM EDT: Maintenance has been completed at this time. Services are once again available.

[RESOLVED]mi3-ss7 :: Scheduled Maintenance

Start Date: Monday, August 24, 2020

End Date: Monday, August 24, 2020

Time: 12:00 AM - 4:00 AM EST

Services Affected:

mi3-ss7.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 12:35AM EDT: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 1:04AM EDT: Maintenance has been completed at this time. Services are once again available.

[RESOLVED]mi3-ss8 :: Scheduled Maintenance

Start Date: Monday, August 24, 2020

End Date: Monday, August 24, 2020

Time: 12:00 AM - 4:00 AM EDT

Services Affected:

mi3-ss8.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 1:25AM EST: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 1:30AM EST: Maintenance has been completed at this time. Services are once again available.

[RESOLVED]mi3-ss34 :: Scheduled Maintenance

Start Date: Monday, August 24, 2020

End Date: Monday, August 24, 2020

Time: 12:00 AM - 4:00 AM EST

Services Affected:

mi3-ss34.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 1:25AM EST: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 1:30AM EST: Maintenance has been completed at this time. Services are once again available.

[RESOLVED]mi3-ss35 :: Scheduled Maintenance

Start Date: Monday, August 24, 2020

End Date: Monday, August 24, 2020

Time: 12:00 AM - 4:00 AM EST

Services Affected:

mi3-ss35.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 1:31AM EST: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 1:52AM EST: Maintenance has been completed at this time. Services are once again available.

[RESOLVED]mi3-ss36 :: Scheduled Maintenance

Start Date: Monday, August 24, 2020

End Date: Monday, August 24, 2020

Time: 12:00 AM - 4:00 AM EST

Services Affected:

mi3-ss36.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 1:31AM EST: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 1:52AM EST: Maintenance has been completed at this time. Services are once again available.

[RESOLVED]mi3-ss37 :: Scheduled Maintenance

Start Date: Monday, August 24, 2020

End Date: Monday, August 24, 2020

Time: 12:00 AM - 4:00 AM EST

Services Affected:

mi3-ss37.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 1:57AM EST: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 2:20AM EST: Maintenance has been completed at this time. Services are once again available.

[RESOLVED]mi3-ss38 :: Scheduled Maintenance

Start Date: Monday, August 24, 2020

End Date: Monday, August 24, 2020

Time: 12:00 AM - 4:00 AM EST

Services Affected:

mi3-ss38.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 1:57AM EST: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 2:20AM EST: Maintenance has been completed at this time. Services are once again available.

[RESOLVED]mi3-ss39 :: Scheduled Maintenance

Start Date: Monday, August 24, 2020

End Date: Monday, August 24, 2020

Time: 12:00 AM - 4:00 AM EST

Services Affected:

mi3-ss39.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 2:30AM EST: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 2:38AM EST: Maintenance has been completed at this time. Services are once again available.

[RESOLVED]mi3-ss41 :: Scheduled Maintenance

Start Date: Monday, August 24, 2020

End Date: Monday, August 24, 2020

Time: 12:00 AM - 4:00 AM EST

Services Affected:

mi3-ss41.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 2:39AM EST: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 3:03AM EST: Maintenance has been completed at this time. Services are once again available.

[RESOLVED]mi3-ss40 :: Scheduled Maintenance

Start Date: Monday, August 24, 2020

End Date: Monday, August 24, 2020

Time: 12:00 AM - 4:00 AM EST

Services Affected:

mi3-ss40.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 2:30AM EST: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 2:38AM EST: Maintenance has been completed at this time. Services are once again available.

22nd August 2020

[RESOLVED]Arizona DC :: Connectivity Issues

Our Arizona data center is currently experiencing connectivity issues. Users hosted in this data center will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 2:35AM EDT: All servers are currently back up and responding fine. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.