The system is experiencing issues

Past Incidents

28th August 2020

No incidents reported

27th August 2020

src8 :: Service Interruption

src8 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 16:47 EDT: Issues on src8 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[RESOLVED]ssdman79 :: Service Interruption

sssdman79.a2hosting.com is currently experiencing a service interruption. Users servers hosted on this node will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:25 PM EST: Our System Operations team has resolved this matter. Please contact our Support department if you experience any further issues.

26th August 2020

[RESOLVED] mi3-ss3 :: Scheduled Maintenance
[RESOLVED] mi3-ss33 :: Scheduled Maintenance
[RESOLVED] mi3-ss32 :: Scheduled Maintenance
[RESOLVED] mi3-ss31 :: Scheduled Maintenance
[RESOLVED] mi3-ss30 :: Scheduled Maintenance
[RESOLVED] mi3-ss27 :: Scheduled Maintenance
[RESOLVED] mi3-ss26 :: Scheduled Maintenance
[RESOLVED] mi3-ss25 :: Scheduled Maintenance
[RESOLVED] mi3-ss24 :: Scheduled Maintenance

25th August 2020

[RESOLVED]WHMCS :: Scheduled Maintenance

Start Date: Tuesday, August 25, 2020

End Date: Tuesday, August 25, 2020

Time: 6:00 AM - 10:00 AM EST

Services Affected:

WHMCS

Description: Our Operations team will be performing scheduled maintenance to upgrade our WHMCS portal at this time. Services will be inaccessible for a time while the upgrade is completed.

Update 5:55AM EDT: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 7:10AM EDT: Services should once again be available; however, maintenance is still in progress. Updates will be provided when the maintenance is completed.

Update 7:25AM EDT: Maintenance has been completed at this time. 

 

24th August 2020

[RESOLVED] ssdsemi12 :: Scheduled Maintenance

Start Date: Tuesday, August 24, 2020

End Date: Tuesday, August 25, 2020

Time: 2:00 AM - 6:00 AM EST

Services Affected:

sssdemi12.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE: ssdsemi12 is back online at 2:19 EST

[COMPLETED]sgssdsemi5 :: Scheduled Maintenance

Start Date: Monday, August 24, 2020

End Date: Tuesday, August 25, 2020

Time: Monday, August 24, 2020, 1:30 PM - 4:30 PM EST (Tuesday, August 25, 2020, 1:30 AM - 4:30 AM GMT+8) 

Services Affected:

sgssdsemi5.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 1:42 PM EST: Our System Operations team has completed the scheduled maintenance. Please contact our support team directly if you experience any issues.

23rd August 2020

[COMPLETED]a2ls28 :: Scheduled Maintenance

Start Date: Monday, August 24, 2020

End Date: Monday, August 24, 2020

Time: 2:30 AM - 6:30 AM EST

Services Affected:

a2ls28.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 2:45 AM EST: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 5:12 AM EST: The maintenance has completed its first stage, and the second stage is in progress at this time.

Update 7:05 AM EST: The second stage of the maintenance is still in progress.

Update 9:15 AM EST: The second stage of the maintenance has completed. Please contact our support team directly if you experience any issues.

[RESOLVED]mi3-ss4 :: Scheduled Maintenance

Start Date: Monday, August 24, 2020

End Date: Monday, August 24, 2020

Time: 12:00 AM - 4:00 AM EDT

Services Affected:

mi3-ss4.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 12:05AM EDT: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 12:32AM EDT: Maintenance has been completed at this time. Services are once again available.

[RESOLVED]mi3-ss5 :: Scheduled Maintenance

Start Date: Monday, August 24, 2020

End Date: Monday, August 24, 2020

Time: 12:00 AM - 4:00 AM EDT

Services Affected:

mi3-ss5.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 12:05AM EDT: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 12:32AM EDT: Maintenance has been completed at this time. Services are once again available.

[RESOLVED]mi3-ss6 :: Scheduled Maintenance

Start Date: Monday, August 24, 2020

End Date: Monday, August 24, 2020

Time: 12:00 AM - 4:00 AM EST

Services Affected:

mi3-ss6.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 12:35AM EDT: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 1:04AM EDT: Maintenance has been completed at this time. Services are once again available.

[RESOLVED]mi3-ss7 :: Scheduled Maintenance

Start Date: Monday, August 24, 2020

End Date: Monday, August 24, 2020

Time: 12:00 AM - 4:00 AM EST

Services Affected:

mi3-ss7.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 12:35AM EDT: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 1:04AM EDT: Maintenance has been completed at this time. Services are once again available.

[RESOLVED]mi3-ss8 :: Scheduled Maintenance

Start Date: Monday, August 24, 2020

End Date: Monday, August 24, 2020

Time: 12:00 AM - 4:00 AM EDT

Services Affected:

mi3-ss8.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 1:25AM EST: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 1:30AM EST: Maintenance has been completed at this time. Services are once again available.

[RESOLVED]mi3-ss34 :: Scheduled Maintenance

Start Date: Monday, August 24, 2020

End Date: Monday, August 24, 2020

Time: 12:00 AM - 4:00 AM EST

Services Affected:

mi3-ss34.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 1:25AM EST: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 1:30AM EST: Maintenance has been completed at this time. Services are once again available.

[RESOLVED]mi3-ss35 :: Scheduled Maintenance

Start Date: Monday, August 24, 2020

End Date: Monday, August 24, 2020

Time: 12:00 AM - 4:00 AM EST

Services Affected:

mi3-ss35.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 1:31AM EST: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 1:52AM EST: Maintenance has been completed at this time. Services are once again available.

[RESOLVED]mi3-ss36 :: Scheduled Maintenance

Start Date: Monday, August 24, 2020

End Date: Monday, August 24, 2020

Time: 12:00 AM - 4:00 AM EST

Services Affected:

mi3-ss36.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 1:31AM EST: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 1:52AM EST: Maintenance has been completed at this time. Services are once again available.

[RESOLVED]mi3-ss37 :: Scheduled Maintenance

Start Date: Monday, August 24, 2020

End Date: Monday, August 24, 2020

Time: 12:00 AM - 4:00 AM EST

Services Affected:

mi3-ss37.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 1:57AM EST: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 2:20AM EST: Maintenance has been completed at this time. Services are once again available.

[RESOLVED]mi3-ss38 :: Scheduled Maintenance

Start Date: Monday, August 24, 2020

End Date: Monday, August 24, 2020

Time: 12:00 AM - 4:00 AM EST

Services Affected:

mi3-ss38.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 1:57AM EST: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 2:20AM EST: Maintenance has been completed at this time. Services are once again available.

[RESOLVED]mi3-ss39 :: Scheduled Maintenance

Start Date: Monday, August 24, 2020

End Date: Monday, August 24, 2020

Time: 12:00 AM - 4:00 AM EST

Services Affected:

mi3-ss39.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 2:30AM EST: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 2:38AM EST: Maintenance has been completed at this time. Services are once again available.

[RESOLVED]mi3-ss41 :: Scheduled Maintenance

Start Date: Monday, August 24, 2020

End Date: Monday, August 24, 2020

Time: 12:00 AM - 4:00 AM EST

Services Affected:

mi3-ss41.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 2:39AM EST: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 3:03AM EST: Maintenance has been completed at this time. Services are once again available.

[RESOLVED]mi3-ss40 :: Scheduled Maintenance

Start Date: Monday, August 24, 2020

End Date: Monday, August 24, 2020

Time: 12:00 AM - 4:00 AM EST

Services Affected:

mi3-ss40.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 2:30AM EST: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 2:38AM EST: Maintenance has been completed at this time. Services are once again available.

22nd August 2020

[RESOLVED]Arizona DC :: Connectivity Issues

Our Arizona data center is currently experiencing connectivity issues. Users hosted in this data center will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 2:35AM EDT: All servers are currently back up and responding fine. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

21st August 2020

Multiple :: Network Performance

Some servers in our Michigan facility are currently experiencing a service interruption. Users hosted on the affected servers will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 9:10 PM EST: Issues with the affected servers have been resolved. We sincerely apologize for the inconvenience faced in the meanwhile. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

Client Area :: Service Interruption

The client portal is currently experiencing service interruptions. Users attempting to login will experience service degradation as a result. Our System Operations team is currently investigating the root cause of this interruption. We will provide updates as more information becomes available

UPDATE 8:20PM EST: Our Engineers are still working on this issue. We will post updates as more information becomes available in this regard.

UPDATE 9:10PM EST: Issues with the client area have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

20th August 2020

[RESOLVED] mi3-ls5 :: Scheduled Maintenance

Start Date: Friday, August 21, 2020

End Date: Friday, August 21, 2020

Time: 2:00 AM - 6:00 AM EST

Services Affected:

mi3-ls5.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

RESOLVED: COMPLETED 5:38 AM (EST)