Past Incidents

Start Date: Saturday, August 8, 2020

End Date: Saturday, August 8, 2020

Time: 2:30 AM - 4:30 AM EST

Services Affected:

ssdman21.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 3:00AM EST: The maintenance is in progress at this time. We'll provide additional updates as they become available.

Update 3:20AM EST: The maintenance has been completed at this time. All services are once again available.

az1-lr4.supercp.com is currently experiencing a service interruption. Users servers hosted on this node will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:50 PM EST: Our System Operations team has resolved the issue. Please reach out to support should you run into any further issues.

az1-ts2.a2hosting.com is currently experiencing a service interruption. Users servers hosted on this node will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 9:18 PM EST: Our System Operations team is still investigating this issue. We will provide an update when more information becomes available.

UPDATE 10:21PM EST: Our System Operations team has resolved the issue at this time. Please reach out to support should you run into any further issues.

Start Date: Tuesday, August 4, 2020

End Date: Tuesday, August 4, 2020

Time: 12:00 AM - 1:00 AM EST

Services Affected:

mi3-ts2.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 12:01AM EST: The maintenance is in progress at this time. Further updates will be provided as they become available.

Update 12:33AM EST: The maintenance is still in progress. Our System Operations team is working to complete the maintenance as soon as possible. Updates will be provided as they become available.

Update 1:03AM EST: The maintenance is still ongoing at this time. Additional time will be needed for this maintenance to be completed. Our System Operations team is working hard to complete the maintenance and bring the service back online. Additional updates will be provided as they become available.

Update 1:45AM EST: The maintenance is still in progress at this time.

Update 2:30AM EST: The maintenance is still in progress. Our System Operations team is continuing their efforts to complete the maintenance and bring the server online as quickly as possible.

Update 3:31AM EST: The maintenance has been completed and the service is once again available.

Start Date: Saturday, August 1, 2020

End Date: Saturday, August 1, 2020

Time: 3:00 AM - 4:00 AM EST

Services Affected:

az1-vu5.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 3:05AM EST: The maintenance has begun at this time. We will provide further updates when the maintenance is completed.

Update 3:15AM EST: The maintenance has been completed at this time. Services are once again available.

Start Date: Friday, July 31, 2020

End Date: Friday, July 31, 2020

Time: 9:00 PM - 11:00 PAM MST (11:59PM - 2:00 AM EST)

Services Affected:

SSDMAN25

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE: This maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.