No Active Incidents Reported

Incidents

29th May 2021

No Active Incidents Reported

28th May 2021

[COMPLETED] a2ss53 :: Scheduled Maintenance

Start Date: Friday, May 28, 2021

End Date: Friday, May 28, 2021

Time: 1:00 AM - 2:00 AM EDT

Services Affected:

a2ss53.a2hosting.com 

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 2:03AM EDT: Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

27th May 2021

Amsterdam Datacenter :: Scheduled Maintenance

Start Date: Saturday, May 29, 2021

Start Date: Saturday, May 29, 2021

Time: 12:00 AM - 4:00 AM GMT+2 (Friday, May 28, 2021, 7:00 PM - 11:00 PM EDT)

Description: Our Network Engineering team will be performing scheduled maintenance in our Amsterdam datacenter. Users will experience brief service interruptions while the routine scheduled maintenance is performed.

Update 7:00PM EDT: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

Update 8:02PM EDT: We have completed the maintenance.

26th May 2021

[RESOLVED] MI3-MW1 :: Default Plesk page

MI3-MW1 is currently experiencing a service interruption to Apache. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:55 PM EDT: Our System Operations team resolved this matter and all services are back online at this time.

25th May 2021

[RESOLVED] a2ss31 :: Service Interruption

a2ss31 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 11:04 PM EDT: Issues on a2ss31 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] nl1-vz7-tvm5 :: Scheduled Maintenance

Start Date: Saturday, May 29, 2021

End Date: Saturday, May 29, 2021

Time: 12:00 AM - 3:00 AM CEST (Friday, May 28, 2021, 6:00 PM - 9:00 PM EDT) 

Services Affected:

nl1-vz7-tvm5.a2hosting.com 

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 6:00PM EDT (12:00AM Amsterdam): Our team has started the maintenance. We will post updates as more information becomes available.

UPDATE 7:00PM EDT (01:00AM Amsterdam): Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[COMPLETED] ssdsemi17 :: Scheduled Maintenance

Start Date: Tuesday, May 25, 2021

End Date: Tuesday, May 25, 2021

Time: 12:00 AM - 03:00 AM EDT

Services Affected:

ssdsemi17.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on this server. Users will experience brief service interruptions while the routine scheduled maintenance is performed.

Update 11:50PM EDT: Maintenance will begin shortly, updates will be provided when the maintenance is complete.

UPDATE 12:15AM EDT: The maintenance has been completed. The server is once again online and no further interruptions are planned at this time.

 

24th May 2021

[RESOLVED] Singapore :: Connectivity Issue

Some of our clients hosted in the Singapore data center are currently experiencing a service interruption. Users may experience intermittent service degradation and inability to login to the cPanel interfaces from the customer portal as a result. For now, your websites should not be affected, only cPanel login abilities. Our Network Engineers are investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 4:50AM EDT: Our Engineers are still working on addressing the issue and returning the connectivity to normal. We appreciate your continued patience.

UPDATE 6:20 PM EST: Our Engineering team has now confirmed this issue is resolved, please reach out to us if you are still seeing any issues.

23rd May 2021

[RESOLVED]sgssdsemi3 :: Emergency Maintenance

To ensure stability and quality of service, our team is having to perform some emergency maintenance on sgssdsemi3. Users hosted on this server will experience service degradation as a result. We will provide updates as more details are made available. We sincerely apologize for the inconvenience in the meanwhile.

UPDATE 2:25AM ET: We have completed the maintenance and all services should be operating as usual. Please contact support if you run into any issues.