Incidents Reported.

Incidents

14th February 2020

mi3-wss11 :: Service Interruption

mi3-wss11 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 5:43PM EST:  Issues on mi3-wss11 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

13th February 2020

[RESOLVED] a2ss56 :: Scheduled Maintenance

Start Date: Friday, February 14, 2020

End Date: Friday, February 14, 2020

Time: 01:00 AM - 02:00 AM EST Services

Affected:a2ss56.a2hosting.com Description: Our System Operations team will be performing routine scheduled maintenance on MySQL service. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

Update 02:40AM EST: The maintenance has begun at this time.

Update 04:13AM EST: The maintenance has been completed.

[COMPLETED]sgss2 :: Scheduled Maintenance

Start Date: Thursday, February 13, 2020 (Friday, Feb 14, 2020 Singapore)

End Date: Thursday, February 13, 2020 (Friday, Feb 14, 2020 Singapore)

Time: 12:00 PM - 02:00 PM EST (01:00 AM - 03:00 AM Singapore)

Services Affected:

sgss2.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance on MySQL service. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

UPDATE 2:17 PM EST: Our System Operations team has completed the scheduled maintenance and all services are back online.

12th February 2020

[COMPLETED]sgls4 :: Scheduled Maintenance

Start Date: Thursday, February 12, 2020 (Friday, Feb 13, 2020 Singapore)

End Date: Thursday, February 12, 2020 (Friday, Feb 13, 2020 Singapore)

Time: 12:00 PM - 02:00 PM EST (01:00 AM - 03:00 AM Singapore)

Services Affected:

sgls4.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance on MySQL service. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

Update 11:45 AM EST: The maintenance has begun at this time.

UPDATE 2:27 PM EST: Our System Operations team has completed the scheduled maintenance and all services are online at this time.

[RESOLVED] ssr9 :: Scheduled Maintenance

Start Date: Thursday, February 13, 2020

End Date: Thursday, February 13, 2020

Time: 03:00 AM - 05:00 AM EST

Services Affected: ssr9.supercp.com

Description: Our System Operations team will be performing routine scheduled maintenance on MySQL service. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

Update 03:20 AM EST: The maintenance has begun at this time.

[RESOLVED] Update 4:45AM EST: Maintenance has been completed at this time. We'll continue to monitor the service for any issues.

11th February 2020

[RESOLVED] a2ls30 :: Scheduled Maintenance

Start Date: Wednesday, February 12, 2020

End Date: Wednesday, February 12, 2020

Time: 01:00 AM - 02:00 AM EST

Services Affected: a2ls30.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance on MySQL service. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

Update 00:30AM EST: The maintenance has begun at this time.

[RESOLVED] Update 02:09AM EST: The maintenance has been completed.

mi3-wss11:: Scheduled Maintenance

Start Date: Tuesday, February 11, 2020End Date: Tuesday, February 12, 2020Time: 11:00 PM - 01:00 AM EST

Services Affected:wss11.a2hosting.comDescription: Our System Operations team will be performing routine scheduled maintenance this server. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

[Resolved] Update 11:36 PM EST: Maintenance has been completed at this time. We'll continue to monitor the service for any issues.

[RESOLVED] sg1-ls2 :: Scheduled Maintenance

Start Date: Tuesday, February 11, 2020 (Wednesday, February 12, 2020, Singapore)

End Date: Tuesday, February 11, 2020 (Wednesday, February 12, 2020, Singapore)

Time: 12:00 PM - 02:00 PM EST (01:00 AM - 03:00 AM Singapore)

Services Affected:

sg1-ls2.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance on MySQL service. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

Update 3:40PM EST (04:40 AM Singapore): Maintenance has been completed at this time. We'll continue to monitor the service for any issues.

[RESOLVED] a2ls3 :: Scheduled Maintenance

Start Date: Tuesday, February 11, 2020

End Date: Tuesday, February 11, 2020

Time: 01:00 AM - 03:00 AM EST

Services Affected: a2ls3.a2hosting.com Description: Our System Operations team will be performing routine scheduled maintenance on MySQL service. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

Update 1:45AM EST: The maintenance has begun at this time.

[RESOLVED] Update 3:50AM EST: Maintenance has been completed at this time. We'll continue to monitor the service for any issues.

10th February 2020

[RESOLVED] a2ls4 :: Scheduled Maintenance

Start Date: Tuesday, February 11, 2020

End Date: Tuesday, February 11, 2020

Time: 01:00 AM - 02:00 AM EST

Services Affected: a2ls4.a2hosting.com Description: Our System Operations team will be performing routine scheduled maintenance on MySQL service. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

Update 0:10AM EST: The maintenance has begun at this time.

[RESOLVED]Update 3:15AM EST: Maintenance has been completed at this time. We'll continue to monitor the service for any issues.

[RESOLVED] nl1-wss2 :: Service Interruption

nl1-wss2.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 12:31 PM EST: Our System Operations team is still working on restoring services as quickly as possible. We will continue to provide updates as they're made available.

UPDATE 2:05 PM EST: Our System Operations team is working on restoring services as quickly as possible. We will continue to provide updates as they're made available.

UPDATE 3:15 PM EST: Our System Operations team is still working towards getting sites back online. We will continue to provide updates as they're made available.

UPDATE 03:48PM EST:  Issues on nl1-wss2 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

[RESOLVED]a2ss46 :: Scheduled Maintenance

Start Date: Monday, February 10, 2020

End Date: Monday, February 10, 2020

Time: 05:44 AM - 07:00 AM EST

Services Affected: a2ss46.a2hosting.com Description: Our System Operations team will be performing routine scheduled maintenance on MySQL service. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

[RESOLVED] UPDATED: 2/10/2020 at 6:49 AM (EDT)  The scheduled maintenance on MySQL service is completed.

[RESOLVED]a2ls6 :: Scheduled Maintenance

Start Date: Monday, February 10, 2020

End Date: Monday, February 10, 2020

Time: 01:00 AM - 02:00 AM EST

Services Affected: a2ls6.a2hosting.com Description: Our System Operations team will be performing routine scheduled maintenance on MySQL service. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

[RESOLVED]UPDATED: 2/10/2020 at 3:24 AM (EDT) - The scheduled maintenance on MySQL service is completed.

9th February 2020

[COMPLETED]ssdman85 :: Scheduled Maintenanance

Start Date: Sunday, February 09, 2020

End Date: Sunday, February 09, 2020

Time: 12:00 AM - 05:00 AM EST (5:00 AM - 10:00 AM UTC)

Services Affected:

ssdman85.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance on ssdman85.a2hosting.com. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

UPDATE 5:00 AM EST: Our System Operations has completed the scheduled maintenance and all services are back online.

a2ls16 :: Scheduled Maintenance

Start Date: Sunday, February 09, 2020

End Date: Sunday, February 09, 2020

Time: 02:00 AM - 05:00 AM EST

 

Services Affected:

a2ls16.a2hosting.com

 

Description: Our System Operations team will be performing routine scheduled maintenance on MySQL service. Users will experience a brief service interruption (approximately 2-3 hours at maximum) while the routine scheduled maintenance is performed.

a2ls27 :: Scheduled Maintenance

Start Date: Sunday, February 09, 2020

End Date: Sunday, February 09, 2020

Time: 02:00 AM - 05:00 AM EST

 

Services Affected:

a2ls27.a2hosting.com

 

Description: Our System Operations team will be performing routine scheduled maintenance on MySQL service. Users will experience a brief service interruption (approximately 2-3 hours at maximum) while the routine scheduled maintenance is performed.

[RESOLVED] src8 :: Scheduled Maintenance

Start Date: Sunday, February 02, 2020

End Date: Sunday, February 02, 2020

Time: 02:00 AM - 08:00 AM EST

Services Affected:

src8.supercp.com

Description: Our System Operations team will be performing routine scheduled maintenance. Users will experience a brief service interruption (approximately 1-2 hours) while the routine scheduled maintenance is performed.

Update 2:39 AM EST: Maintenance has been completed at this time. We'll continue to monitor the service for any issues.

[COMPLETED]ssdman81 :: Scheduled Maintenanance

Start Date: Sunday, February 09, 2020

End Date: Sunday, February 09, 2020

Time: 12:00 AM - 05:00 AM EST (5:00 AM - 10:00 AM UTC)

Services Affected:

sssdman81.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance on ssdman81 node. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

UPDATE 2:00 AM EST: Our System Operations has completed the scheduled maintenance and all services are back online.

[COMPLETED]ssdman61 :: Scheduled Maintenance

Start Date: Sunday, February 09, 2020

End Date: Sunday, February 09, 2020

Time: 12:00 AM - 05:00 AM EST (5:00 AM - 10:00 AM UTC)

Services Affected:

sssdman61.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance on ssdman61.a2hosting.com. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

UPDATE 5:00 AM EST: Our System Operations has completed the scheduled maintenance and all services are back online.

[COMPLETED]ssdman78 :: Scheduled Maintenance

Start Date: Sunday, February 09, 2020

End Date: Sunday, February 09, 2020

Time: 12:00 AM - 05:00 AM EST (5:00 AM - 10:00 AM UTC)

Services Affected:

sssdman78.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance on ssdman78.a2hosting.com. Users will experience a brief service interruption (approximately 1-2 hours at maximum) while the routine scheduled maintenance is performed.

UPDATE 5:00 AM EST: Our System Operations has completed the scheduled maintenance and all services are back online.

8th February 2020

[RESOLVED] mi3-wss11 :: Service Interruption

mi3-wss11 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 03:38PM EST:  Issues on mi3-wss11 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

mi3-wss11 :: Service Interruption

mi3-ws11 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 06:26 AM EST: Our System Operations team has resolved this matter and all services are back online at this time.

ssdman64 :: Scheduled Maintenance

Start Date: Saturday, February 08, 2020

End Date: Saturday, February 08, 2020

Time: 2:00 AM - 04:00 AM EST (7:00 AM - 9:00 AM UTC)

Services Affected:

sssdman64.a2hosting.com

Description: Our System Operations team will be performing routine scheduled maintenance on ssdman64. Users will experience a brief service interruption (approximately 1-2 hours) while the routine scheduled maintenance is performed.

Update 2:04AM EST: The maintenance has begun at this time.

UPDATE 2:24 AM EST: Our System Operations team has completed the maintenance and all services are online at this time.