No Active Incidents Reported

Incidents

30th January 2019

[RESOLVED] SR9 :: Service Interruption

SR9 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is working to restore service. We will provide updates as more details are made available.

UPDATE 18:30 EST: SR9 is back online.

[RESOLVED]nlls8.a2hosting.com :: MySQL Interruption

nlls8.a2hosting.com is currently experiencing a MySQL service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 2:15 PM EST: Our System Operations team has corrected the issue with MySQL driven websites. If you continue to experience issues please reach out to technical support.

[RESOLVED]sr9.supercp.com :: Service Interruption

sr9.supercp.com is currently being put through a file system check (FSCK). Users hosted on this server will experience service degradation as a result. Our System Operations team is working on this. We will provide updates as more details are made available.

Update 1:25 PM EST: The file system check (FSCK) has completed and all services are back online at this time.

Multiple Servers: Intermittent Connectivity

Some servers in our Michigan Data Center are currently experiencing intermittent connectivity and speed issues. During this time, you may encounter intermittent degraded performance. Our System Operations team is currently working on the issue. We will update you with additional information as it becomes available.

Servers Affected:

sr9.supercp.com

sr10.supercp.com

a2s76.a2hosting.com

a2s77.a2hosting.com

a2s79.a2hosting.com

a2s80.a2hosting.com

Update 1:15 PM EST: Our System Operations team continues to investigate this matter further. We will continue to provide updates as quickly as possible.

Update 2:05 PM EST: Our System Operations team has corrected this issue and things appear to be stable at this time.

Update 2:40 PM EST: Our System Operations team is investigating reports of intermittent speed and connectivity issues. We will update you with additional information as it becomes available.

[RESOLVED] mi3-ls7 :: MySQL

mi3-ls7.a2hosting.,com is currently experiencing a MySQL service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 5 AM EST :: The server is still being worked on. We will provide more updates as soon as we'll have it available.

UPDATE 6 AM EST :: The InnoDB maintenance is still undergoing.

UPDATE 7:30 AM EST :: The InnoDB maintenance is still running.

UPDATE 9:15 AM EST :: This maintenance has now been completed and if you are experiencing any issues please do not hesitate in getting in touch via ticket ot chat.

29th January 2019

[RESOLVED]MI3-WSR1 :: Service Interruption

MI3-WSR1 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 11:30PM EST: MI3-WSR1 is bieng rebooted and will be back online shortly.

UPDATE 11:40PM EST: MI3-WSR1 is undergoing a file system check. We will update as soon as it is online.

January 30th

UPDATE 12:15 AM EST: The file system check is still running and we are closely monitoring it.

UPDATE 12:45 AM EST: The file system check has finished and the server is back online now.

[RESOLVED] SSR22 :: Service Interruption

SSR23 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 19:45: SSR22 is back online and working normally.

[RESOLVED] SSR23 :: Service Interruption

SSR23 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 4:35 PM EST: SSR23 is back online and running normally.

[RESOLVED]ssdman67 :: Service Interruption

VPS node ssdman67.a2hosting.com is currently experiencing a service interruption. VPS servers hosted on this node will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 3:58 PM EST: Our System Operations team have corrected this issue and all services are back online at this time.

28th January 2019

[RESOLVED]a2ss49.a2hosting.com :: Service Interruption

a2ss49.a2hosting.com is currently experiencing an issue causing sites hosted to have intermittent connectivity. Our System Operations team is currently working on the issue. We will update you with additional information as it becomes available.

Update 11:18 AM EST: The system is undergoing a file system check (FSCK). We will continue to provide updates as quickly as possible.

Update 11:27 AM EST: The file system check has completed and all services are back online at this time.

27th January 2019

No Active Incidents Reported

26th January 2019

[RESOLVED] AZ1-SS5 :: Service Interruption

az1-ss5.a2hosting.com is currently experiencing an issue causing sites hosted to have intermittent connectivity. Our System Operations team is currently working on the issue. We will update you with additional information as it becomes available.

UPDATE As of 20:55 EST :: This server is back to operating normally again but if you still have reported issues please get in touch via Livechat or in a ticket.

25th January 2019

No Active Incidents Reported

24th January 2019

[RESOLVED]ssdman79/ssdman7 - inaccessible

VPS nodes ssdman79 and ssdman7 are currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 2:45 AM Eastern: Both nodes have been rebooted and are back online.

[RESOLVED]ssdman80/ssdman81 :: down

VPS nodes ssdman80 and ssdman81 are currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 2:00 Am Eastern: Both VPS nodes are back online.

[RESOLVED]nlssdman19 :: Inaccessible

VPS node nlssdman19 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:45 AM Eastern: The VPS node has been rebooted and everything is back online now.

[RESOLVED]nlssdman20 :: Inaccessible

VPS node nlssdman20 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:15 AM Eastern: The node and all VPS containers on it are back online.

23rd January 2019

[RESOLVED] MI3-LS10 :: MySQL Service Interruption

MI3-LS10 is currently experiencing a MySQL service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 20:30 EST: MI3-LS10 MySQL is back online and stable.