Past Incidents

We are currently experiencing a service interruption on server mi3-ts107. Users hosted on this server may experience service degradation. Our system engineers are actively investigating the root cause of this issue. We will provide updates as soon as more information becomes available. 

UPDATE 6:30 PM EDT: We're pleased to inform you that our system engineers have successfully identified the root cause of the service interruption on server mi3-ts107 and have implemented the necessary fixes. The server is now back online, and services should be operating normally.

However, we will continue to monitor the server closely to ensure its stability. Thank you for your patience and understanding during this time. 

Date & Time: Sat, June 22, 8:00pm – 9:00pm EDT

Affected Servers:

nl1-sr6

nl1-ts4

nl1-ts5

Description:

Our System Operations team will be performing scheduled maintenance on these servers. Users may experience a brief service interruption during this routine maintenance. Updates related to this maintenance will be posted in this thread.

UPDATE 8:00 PM EDT: The scheduled maintenance has started.

UPDATE 8:28 PM EDT: The maintenance has been completed.

VPS nodes affected: mi3-vz7517-vm152 and mi3-vz7517-vm156

Scheduled Date and Time: 

Server Time: June 23, Sun 01:00 AM 2024

EDT Time: June 23, Sun 01:00 AM 2024

Description: Our System Operations team will conduct scheduled maintenance on the mentioned VPS nodes during this period. Users may experience a brief service interruption while routine maintenance is performed. We'll provide all updates related to this maintenance in this thread.

UPDATE 1:00 AM EDT: This maintenance has started.

UPDATE 2:00 AM EDT: This maintenance is now completed.

Services Affected:  MI DataCenter

Description: Our System Operations team will conduct Emergency Maintenance on the MI DataCenter. During this time, users may experience a brief service interruption. We'll keep you updated on any developments in this thread.

UPDATE: The Maintenance is now started.

Update: The maintenance is completed. 

Services Affected:  mi3-ss60 

Description: Our System Operations team will conduct Emergency Maintenance on this server. During this time, users may experience a brief service interruption. We'll keep you updated on any developments in this thread.

UPDATE 1:30AM: This maintenance was completed. Services are online once again.