The system is experiencing issues

Past Incidents

22nd June 2024

[COMPLETED] Multiple NL Servers :: Scheduled Maintenance

Date & Time: Sat, June 22, 8:00pm – 9:00pm EDT

Affected Servers:

nl1-sr6

nl1-ts4

nl1-ts5

Description:

Our System Operations team will be performing scheduled maintenance on these servers. Users may experience a brief service interruption during this routine maintenance. Updates related to this maintenance will be posted in this thread.

UPDATE 8:00 PM EDT: The scheduled maintenance has started.

UPDATE 8:28 PM EDT: The maintenance has been completed.

[COMPLETED] Scheduled Maintenance :: sg1-vz7-tvm1

Scheduled Date and Time: 

Server Time: June 23, Sun 02:00 AM SGT

EDT Time: June 22, Sat 02:00 PM

Description: Our System Operations team will conduct scheduled maintenance on node sg1-vz7-tvm1. Users may experience a brief service interruption while routine maintenance is performed. We'll provide all updates related to this maintenance in this thread.

UPDATE 2:00 PM EDT: This maintenance has started.

UPDATE 2:20 PM EDT: This maintenance is now completed.

 

21st June 2024

[COMPLETED] Scheduled Maintenance :: VPS Nodes

VPS nodes affected: mi3-vz7517-vm152 and mi3-vz7517-vm156

Scheduled Date and Time: 

Server Time: June 23, Sun 01:00 AM 2024

EDT Time: June 23, Sun 01:00 AM 2024

Description: Our System Operations team will conduct scheduled maintenance on the mentioned VPS nodes during this period. Users may experience a brief service interruption while routine maintenance is performed. We'll provide all updates related to this maintenance in this thread.

UPDATE 1:00 AM EDT: This maintenance has started.

UPDATE 2:00 AM EDT: This maintenance is now completed.

20th June 2024

[COMPLETED] Emergency Maintenance :: MI DataCenter

Services Affected:  MI DataCenter

Description: Our System Operations team will conduct Emergency Maintenance on the MI DataCenter. During this time, users may experience a brief service interruption. We'll keep you updated on any developments in this thread.

UPDATE: The Maintenance is now started.

Update: The maintenance is completed. 

19th June 2024

No incidents reported

18th June 2024

[RESOLVED]Emergency Maintenance :: mi3-ss60

Services Affected:  mi3-ss60 

Description: Our System Operations team will conduct Emergency Maintenance on this server. During this time, users may experience a brief service interruption. We'll keep you updated on any developments in this thread.

UPDATE 1:30AM: This maintenance was completed. Services are online once again.

17th June 2024

No incidents reported

16th June 2024

No incidents reported

15th June 2024

[COMPLETED] Emergency Maintenance :: mi3-sr11.supercp.com

Services Affected:  mi3-sr11

Description: Our System Operations team will conduct Emergency Maintenance on this server. During this time, users may experience a brief service interruption. We'll keep you updated on any developments in this thread.

Update: The maintenance is completed. 

14th June 2024

[COMPLETED] Emergency Maintenance :: mi3-sr110

Services Affected:  mi3-sr110

Description: Our System Operations team will conduct Emergency Maintenance on this server. During this time, users may experience a brief service interruption. We'll keep you updated on any developments in this thread.

UPDATE 10:50 PM EDT: The server is now back online, and all services are up and running. Maintenance work will continue, and we will provide an update once it is completed.

UPDATE 11:45 PM EDT: This is now completed.