The system is experiencing issues

Past Incidents

21st May 2024

[COMPLETED] Client Area :: Scheduled Maintenance

Start Date: Tuesday, May 21, 2024

End Date: Tuesday, May 21, 2024

Time: 6:00 AM - 12:00 PM EDT

Services Affected: my.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance at https://my.a2hosting.com. The client portal will be unavailable during the maintenance period.

UPDATE: 6 AM ET: The scheduled maintenance has begun. During this time, our clients may experience difficulty accessing the client portal, and our support team may have limited access as well. We appreciate your patience and understanding.

UPDATE 7:55 EDT: The maintenance has been completed. The client portal is once again online.

[SOLVED] sg1-vz7-vm11 :: Service Interruption

The node sg1-vz7-vm11  is currently experiencing a service interruption. VPS hosted on this node will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 12:30AM ET: The issue has been resolved, and services are now back to normal operation. If you encounter any further problems, please don't hesitate to reach out to our customer support team

20th May 2024

No incidents reported

19th May 2024

No incidents reported

18th May 2024

No incidents reported

17th May 2024

No incidents reported

16th May 2024

[COMPLETED] Scheduled Maintenance :: az1-ts113

Date: 16-MAY-24

Start Time (EST): 4:00 AM 

End Time (EST): 6:00 AM 

Description: Our System Operations team will be performing scheduled maintenance on the server az1-ts113.a2hosting.com. Users on this server may experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: The maintenance has started.

UPDATE: The maintenance has been completed. 

[COMPLETED] Scheduled Maintenance :: mi3-vz7-vm136

Date: 16-MAY-24

Start Time (ET): 1:00 AM 

End Time (ET): 3:00 AM 

Description: Our System Operations team will be performing scheduled maintenance on the VPS node mi3-vz7-vm136. Users on this node may experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: The maintenance has started.

UPDATE 03:00 AM ET: The maintenance has been completed. 

[COMPLETED] MI DataCenter : Scheduled Network Maintenance

Start: 16 May 12:00 AM ET

End: 16 May 03:00 AM ET

Description: Our System Operations team will be performing scheduled maintenance on the MI Datacenter. Users may experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE: The maintenance has started.

UPDATE 03:00 AM ET: The maintenance has been completed. 

15th May 2024

[COMPLETED] Multiple NL servers :: Scheduled Maintenance

Date: Wednesday, May 15

Time: 8:00 PM – 9:30 PM (EDT)

Affected Servers:

nl1-ss108

nl1-ss104

nl1-ss105

nl1-ss106

nl1-ts103

nl1-ts105

nl1-ss103

nl1-ss107

nl1-ts107

nl1-tr101

nl1-sr101

nl1-tr102

Description: Our System Operations team will be conducting scheduled maintenance on the listed servers. This maintenance is expected to result in a brief service interruption. Updates regarding the maintenance will be provided in this thread.

UPDATE 8:00 PM EDT: The maintenance has started.

UPDATE 9:30 PM EDT: The maintenance has been completed.

SG DataCenter : Scheduled Network Maintenance

Start: 16 May 12:00 AM SGT (15 May 12:00PM EDT)

End: 16 May 04:00AM SGT (15 May 04:00PM EDT)

Description: Our System Operations team will be performing scheduled maintenance on the Singaporean Datacenter. Users may experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

14th May 2024

SG DataCenter : Scheduled Network Maintenance

Start: 15 May 12:00 AM SGT (14 May 12:00PM EDT)

End: 15 May 04:00AM SGT (14 May 04:00PM EDT)

Description: Our System Operations team will be performing scheduled maintenance on the Singaporean Datacenter. Users may experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

[RESOLVED] Michigan DC : Network Interruption

We're currently experiencing degraded network performance in our Michigan data center, affecting some clients. Our Network Engineers are actively investigating the root cause of this interruption. Rest assured, we're working diligently to resolve the issue. We'll keep you updated with any new information as it becomes available. Thank you for your patience and cooperation.

UPDATE 04:30 AM ET: The issue has been resolved, and services should be operating normally. However, we will continue to closely monitor the network to ensure stability. We appreciate your patience and understanding throughout this process. If you experience any lingering problems, please do not hesitate to contact our customer support. We are here to assist you.