Past Incidents

Beginning: April 04 ( Thursday ), 2024 at 04:00 AM EDT 

Ending: April 04 ( Thursday ), 2024 at 07:00 AM EDT 

Description: Our System Operations team will be performing scheduled maintenance on the Arizona Datacenter. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 4:00 AM EDT: Our System Operations team started this maintenance. We appreciate your patience and understanding and further updates will be provided as they become available.

UPDATE 7:00 AM EDT: The maintenance has been completed.

src4 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE 7:30 PM EDT: Our Network Engineers have identified an issue and are currently working to correct it. Further updates will be provided as they become available.

UPDATE 8:21 PM EDT: The issue has been resolved, and services are now back to normal operation. We appreciate your patience and understanding during this time. If you encounter any further problems, please don't hesitate to reach out to our customer support team. We're here to help.

Start Time:  April 02 (Tuesday), 2024 at 6:00 PM EDT

Description: Our System Operations team will be performing scheduled maintenance on the Netherlands Datacenter. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 6:00 PM EDT: Our System Operations team started this maintenance. We appreciate your patience and understanding and further updates will be provided as they become available.

UPDATE 9:00 PM EDT: The maintenance has been completed.

Server Time: March 31, Sunday 02:00 AM  

EDT Time: March 30, Saturday  09:00 PM  

Services Affected: All VPS running on nl1-vz7-tvm10

Description: Our System Operations team will be performing maintenance on the VPS node. During the routine scheduled maintenance, all VPS hosted on the same node will experience a brief service interruption.

UPDATE 9:00 PM ET: Our System Operations team started this maintenance. We appreciate your patience and understanding and further updates will be provided as they become available.

UPDATE 9:15 PM ET: The maintenance has been completed.

Our System Operations team will be performing emergency maintenance on the node sg1-vz7517-vm15. Users hosted on this node may experience service degradation as a result. We will provide updates as more details are made available.

UPDATE 02:20 AM EDT: The maintenance is now completed.