The system is experiencing issues

Past Incidents

10th January 2024

Intermittent Connectivity :: Michigan

We are currently addressing an intermittent connectivity issue affecting our Michigan customers. Some customers may encounter a diminished user experience while accessing my.a2hosting.com or their hosted websites. We sincerely apologize for any inconvenience this may cause. Our team has identified the cause and have been taking appropriate action. We continue to monitor the situation until it is fully resolved. We appreciate your patience during this process.

Jan 11, 12:30 AM: The issues that were reported have been recognized and isolated. Services are currently back to normal. If you encounter any problems, please contact our support team.

9th January 2024

No incidents reported

8th January 2024

No incidents reported

7th January 2024

[COMPLETED] mi3-ts5 :: Scheduled Maintenance

Start Date: Monday, January 8, 2024

End Date: Monday, January 8, 2024

Time: 12:00 AM EST - 6:00 AM EST 

Services Affected: mi3-ts5.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 11:07 PM EST: The scheduled maintenance has started. We will provide additional updates as they become available.

UPDATE 03:10 AM EST: The maintenance is completed.

 

sg1-sr7 :: Service Interruption

sg1-sr7 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

UPDATE: 02:25 AM EST: As per our Engineering team, the issue behind this interruption has been identified and resolved. Should you encounter any issues, please don't hesitate to contact us.

Update: 03:30 AM: We can see the service degradation at this moment. Our Engineering team is working on the resolution. We appreciate your patience.

Update: 03:50 AM EST: The server is back up and running, and our Engineers are closely monitoring the performance. If you notice any issues, please, reach out to us.

[Completed] Multiple MI servers :: Scheduled Maintenance

Start Date: January 7, Sunday 02:00 AM EST

Time: 02:00 AM - 04:00 AM EST

Services Affected: 

mi3-sr15

mi3-sr8

mi3-ss1

mi3-ss12

mi3-ss120

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update: 02:30 AM: The maintenance is completed.

[Completed] Multiple AZ servers :: Scheduled Maintenance

Start Date: January 7, Sunday 12:00 AM MST (EST Time: January 7, Sun 02:00 AM)

Time: 02:00 AM - 04:00 AM EST

Services Affected: 

az1-ls18

az1-sr11

az1-sr12

az1-sr9

az1-ss106

az1-ss44

az1-ss45

az1-vz7-tvm2

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 02:20 AM: The maintenance is completed.

6th January 2024

[Completed] Multiple MI servers :: Scheduled Maintenance

Start Time: January 7 ( Sunday), 2024 at 12:00 AM EST 

Services Affected: 

mi3-vzm-vu13

mi3-vzm-vu14

mi3-vzm-vu16

mi3-vzm-vu17

mi3-vzm-vu18

mi3-vzm-vu19

mi3-vzm-vu2

mi3-vzm-vu21

Description: Our System Operations team will be performing scheduled maintenance on these servers. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 12:00 AM EST: Our System Operations team started this maintenance. We appreciate your patience and understanding and further updates will be provided as they become available.

UPDATE 01:40 AM EST: The maintenance is completed.

[COMPLETED] Multiple NL servers :: Scheduled Maintenance

Start Time: January 6 ( Saturday), 2024 at 08:00 PM EST 

Services Affected: 

nl1-sr12

nl1-ss1

nl1-ss21

nl1-tr100

Description: Our System Operations team will be performing scheduled maintenance on these servers. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 8:00 PM EST: Our System Operations team started this maintenance. We appreciate your patience and understanding and further updates will be provided as they become available.

UPDATE 8:30 PM EST: The maintenance is completed successfully.

5th January 2024

[Completed] Scheduled Maintenance :: az1-ss14

Server Time: Jan 5, Friday 1:00 AM MST

ET Time: Jan 5, Friday 03:00 AM

Services Affected: az1-ss14.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 03:12 AM: The maintenance is completed.

4th January 2024

No incidents reported