The system is experiencing issues

Past Incidents

6th December 2023

sg1-ts109.a2hosting.com :: Intermittent service Interruption

sg1-ts109.a2hosting.com is currently experiencing an intermittent service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available. 

04:45 AM EDT: The problem has been isolated, and our engineers are working on it. The server is currently operational. However, users may experience slow performance until the issue is resolved completely. 

09:11 AM EDT: The issue has been resolved by our engineering team and no further interruptions have been reported. Should you encounter issues, please don't hesitate to contact us.

[COMPLETED] Michigan DataCenter :: Scheduled Network Maintenance

Start Time: December 6 ( Wednesday ), 2023 at 12:00 AM EST 

End Time: December 6 ( Wednesday ), 2023 at 03:00 AM EST 

Description: Our System Operations team will be performing scheduled maintenance on the Michigan Datacenter. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 3:00 AM EST: The maintenance has been completed.

5th December 2023

[COMPLETED] Netherlands DataCenter :: Scheduled Network Maintenance

Start Time: December 5 (Tuesday), 2023 at 06:00 PM EST 

Start Time: December 5 (Tuesday), 2023 at 09:00 PM EST 

Description: Our System Operations team will be performing scheduled maintenance on the Netherlands Datacenter. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 6:00 PM EST: Our System Operations team started this maintenance. We appreciate your patience and understanding and further updates will be provided as they become available.

UPDATE 7:39 AM EST: The maintenance has been completed.

[COMPLETED] Arizona DataCenter :: Scheduled Network Maintenance

Start Time: December 5 (Tuesday), 2023 at 03:00 PM EST 

End Time: December 5 (Tuesday), 2023 at 06:00 PM EST 

Description: Our System Operations team will be performing scheduled maintenance on the Arizona Datacenter. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 3:05PM EST: The maintenance has begun. Updates will be provided when they become available.

UPDATE 4:00PM EST: The maintenance has been completed. 

[COMPLETED] Client Area :: Scheduled Maintenance

Start Date: Tuesday, December 5, 2023

End Date: Tuesday, December 5, 2023

Time: 12:00 AM - 6:00 AM EST

Services Affected: my.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance at https://my.a2hosting.com. The client portal will be unavailable during the maintenance period.

UPDATE 12:00 AM ET: The maintenance has started.

UPDATE 01:35 AM ET: The maintenance has been completed. The client portal is once again online.

4th December 2023

[COMPLETED] mi3-lr9 :: Scheduled Maintenance

Start Time: December 6 ( Wednesday ), 2023 at 01:00 AM EST 

End Time: December 6 ( Wednesday ), 2023 at 03:00 AM EST 

Services Affected:

mi3-lr9

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 01:00 AM EST: The scheduled maintenance has started at this time. We will provide updates directly within this thread as they become available.

UPDATE 01:50 AM EDT: The maintenance has been completed and services are online at this time. We appreciate your patience and understanding.

[COMPLETED] Singapore DataCenter :: Scheduled Network Maintenance

Start Time: December 6 ( Wednesday ), 2023 at 12:00 PM EST 

End Time: December 6 ( Wednesday ), 2023 at 03:00 PM EST 

Description: Our System Operations team will be performing scheduled maintenance on the Singapore Datacenter. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 12:30 PM: The scheduled maintenance has started. We will provide updates as they become available.

UPDATE 03:00 PM: The maintenance has been completed and services are online at this time. We appreciate your patience and understanding.

[COMPLETED] Scheduled Maintenance :: VPS Node :: nl1-vz7-tvm1

Server Time: Dec 5, Tuesday 02:00 AM CET 2023

EDT Time: Dec 4, Monday 08:00 PM 2023

Services Affected: All VPS running on nl1-vz7-tvm1

Description: Our System Operations team will be performing maintenance on the VPS node. During the routine scheduled maintenance, all VPS hosted on the same node will experience a brief service interruption.

UPDATE 07:50 PM EST: Our System Operations team will start this maintenance shortly. We appreciate your patience and understanding and further updates will be provided as they become available.

UPDATE 08:55 PM EST: The scheduled maintenance has now been completed. Please reach out to our Support Team should you encounter any issues.

3rd December 2023

No incidents reported

2nd December 2023

[COMPLETED] Scheduled Maintenance :: VPS Node :: sg1-vz7-tvm7

Start Time: Dec 4, Monday 01:00 PM Eastern Time (ET)

Server Time: Dec 5, Tuesday 02:00 AM

Services Affected: All VPS running on sg1-vz7-tvm7

Description: Our System Operations team will be performing maintenance on the VPS node. All VPS hosted on the same node will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE: The scheduled maintenance has now been completed. Please reach out to our Support Team should you encounter any issues.

 

 

1st December 2023

No incidents reported

30th November 2023

No incidents reported