The system is experiencing issues

Past Incidents

21st April 2023

sg1-vz7-tvu1 :: Service Interruption

sg1-vz7-tvu1 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this issue. We will provide updates as more details are made available.

UPDATE 2:15 PM EDT:  Our System Engineers are working towards a resolution at the moment. More information will be posted as soon as possible.

UPDATE 6:52 PM EDT: Our System Engineers resolved this matter and all services are back online at this time.

20th April 2023

[COMPLETED] Arizona Network Maintenance

Start Date: Thursday, April 20, 2023

End Date: Thursday, April 20, 2023

Time: 3:30 AM - 7:30AM EDT

Description: Our System Operations team will be performing scheduled maintenance in the Arizona Datacenter. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 03:30 AM EDT: The scheduled maintenance has started at this time. We will provide updates directly within this thread as they become available.

UPDATE 06:30 AM EDT: The maintenance is still not finished. We will post updates as we make progress. We appreciate your patience and understanding in the meanwhile.

UPDATE 7:30 AM EDT: The scheduled maintenance has now been completed. Please reach out to our support team should you encounter any issues.

19th April 2023

No incidents reported

18th April 2023

[COMPLETED] mi3-ss33 :: Scheduled Maintenance

Start Date: Tuesday, April 18, 2023

Time: 3:00 AM  - 5:00 AM EDT

Server time: 3:00 AM  - 5:00 AM EDT

Services Affected: mi3-ss33.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 3:05 AM EDT: The scheduled maintenance has begun for mi3-ss33.supercp.com.

UPDATE 3:35 AM EDT: The scheduled maintenance has now been completed. Please reach out to our support team should you encounter any issues.

[COMPLETED] ssr3 :: Scheduled Maintenance

Start Date: Tuesday, April 18, 2023

Time:1:00 AM EDT

Server time: 1:00 AM EDT

Services Affected: ssr3.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 1:05 AM EDT: The scheduled maintenance has begun for ssr3.supercp.com.

UPDATE 1:35 AM EDT: The scheduled maintenance has now been completed. Please reach out to our support team should you encounter any issues.

[COMPLETED] ssr2:: Scheduled Maintenance

Start Date: Monday, April 17, 2023

Time: 11:00 PM EDT

Server time: 11:00 PM EDT

Services Affected: ssr2.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 11:00 PM EDT: The scheduled maintenance has begun for ssr2.supercp.com.

UPDATE 12:45 AM EDT: The maintenance is still not finished. We will post updates as we make progress. We appreciate your patience and understanding in the meanwhile.

UPDATE 1:00 AM EDT: The scheduled maintenance has now been completed. Please reach out to our support team should you encounter any issues.

17th April 2023

No incidents reported

16th April 2023

No incidents reported

15th April 2023

No incidents reported