The system is experiencing issues

Past Incidents

28th April 2023

No incidents reported

27th April 2023

[RESOLVED] mi3-ss35 :: Service Interruption

mi3-ss35 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 12:30 PM EDT: Our System Operations team resolved this matter and the service is operating as expected at this time. Thanks for your patience. 

 

[COMPLETED] Arizona Network Maintenance

Start Date: Thursday, April 27, 2023

End Date: Thursday, April 27, 2023

Time: 3:30 AM - 7:30AM EST (12:30 AM - 4:30 AM PST)

Description: Our System Operations team will be performing scheduled maintenance in the Arizona Datacenter. Users will experience a brief service interruption while the routine scheduled maintenance is performed. We will post all updates associated with this maintenance in this thread.

UPDATE 03:30 AM EDT: The scheduled maintenance has started at this time. We will provide updates directly within this thread as they become available.

UPDATE 06:00 AM EDT: The maintenance is in progress. Users may experience intermittent service interruptions while the routine is performed. We appreciate your understanding and patience. We are going to keep this post updated as more news is available.

UPDATE 07:30 AM EDT: The maintenance appears to be taking longer than expected. All maintenance-related updates will be posted in this thread. We appreciate your patience and understanding.

UPDATE 08:30 AM EDT: The maintenance has been completed and services are online at this time. We appreciate your patience and understanding.

26th April 2023

[RESOLVED] az1-ts4 :: MySQL Interruption

az1-ts4.a2hosting.com is currently experiencing a MySQL service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 6:04 AM EDT: Our System Operations team resolved this matter and the MySQL service is operating as expected at this time.

25th April 2023

No incidents reported

24th April 2023

No incidents reported

23rd April 2023

No incidents reported

22nd April 2023

No incidents reported

21st April 2023

sg1-vz7-tvu1 :: Service Interruption

sg1-vz7-tvu1 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this issue. We will provide updates as more details are made available.

UPDATE 2:15 PM EDT:  Our System Engineers are working towards a resolution at the moment. More information will be posted as soon as possible.

UPDATE 6:52 PM EDT: Our System Engineers resolved this matter and all services are back online at this time.