The system is experiencing issues

Past Incidents

10th March 2023

[RESOLVED] mi3-ss66 :: Service Interruption

mi3-ss66 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 5:34PM EST: Issues on mi3-ss66 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

9th March 2023

No incidents reported

8th March 2023

[RESOLVED] src9 :: Service interruption

src9 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this issue. We will provide updates as more details are made available.

UPDATE :: As of 10:15 AM :: This is still being looked in to by our engineering team and we will update you as we know more.

UPDATE 10:55 PM ETS: Our System Operations team has resolved this matter and all services are back online. 

7th March 2023

No incidents reported

6th March 2023

[COMPLETED] az1-ts1:: Scheduled Maintenance

Start Date: Monday, March 6th, 2023

End Date: Monday, March 6th, 2023

Time: 2:00 AM - 3:00 AM EST (12:00 AM MST server time)

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 02:55 AM: The maintenance has been completed successfully. 

[COMPLETED] az1-vz7 nodes :: Scheduled Maintenance

Start Date: Monday, March 6th, 2023 

End Date: Monday, March 6th, 2023 

Time:  01:00 AM EST (Server Time: 11:00 PM MST)

Description: Our System Engineering team is performing server maintenance on az1-vz7 VPS nodes: az1-vz7-vm29, az1-vz7-vm106, az1-vz7-vm109. Users with VPS hosted on these nodes may experience a brief service interruption while routine maintenance is performed. 

UPDATE: 01:22 am EST: The maintenance is completed successfully. 

5th March 2023

No incidents reported

4th March 2023

No incidents reported

3rd March 2023

[RESOLVED] mi3-tr101 :: Service interruption

mi3-tr101 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this issue. We will provide updates as more details are made available.

UPDATE 12:53 PM ETS: Our System Operations team has resolved this matter and all services are back online. 

[COMPLETED] nl1-vz7-vm102 :: Scheduled Maintenance

Start Date: Friday, March 3, 2023

End Date: Friday, March 3, 2023

Time: 7:00 PM - 9:00 PM EST (1:00 AM CET, Saturday, March 4 - 3:00 AM CET, Saturday, March 4)

Services Affected:

nl1-vz7-vm102

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience service interruptions while the routine scheduled maintenance is performed.

UPDATE 7:00 PM EST (1:00 AM Amsterdam): Our Engineers have started the maintenance. We will provide updates as more information becomes available in this regard.

UPDATE 7:10 PM EST (1:10 AM Amsterdam): Maintenance has been completed. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.