Past Incidents

nl1-lr3 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 7:35AM EST (1:35 PM, Amsterdam Time):  Issues on nl1-lr3 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance. 

mi3-ss66.a2hosting.com is currently experiencing a MySQL service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE February 2nd, 1:26 AM EST: Our System Operations team resolved this matter and the MySQL service is operating as expected at this time.

Sectigo is currently experiencing degraded performance with its issuing platforms. Users will experience delays with free SSL certificates being issued or renewed as a result. You can view Sectigo's status page at https://sectigo.status.io We will provide further updates as they're made available.

UPDATE 5:05 AM EST: Sectigo is still experiencing a short-term backlog with its certificate issuance. You may experience delayed issuance until all the backlog has been cleared. We will update you accordingly.

UPDATE 1:15 PM EST: Sectigo is still experiencing issues with its certificate issuance. You may experience delayed issuance until all the backlog has been cleared. We will update you accordingly.

UPDATE 3:22 PM EST: Sectigo fully resolved all issues and all certificates should be issuing as expected at this time.

mi3-ls2 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 9:50 PM EST: Our Engineers are still working on it. We will update this thread as more information becomes available. We sincerely apologize for the inconvenience and appreciate your patience and understanding in this matter.

UPDATE 10:00 PM EST: Issues on mi3-ls2 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

Start Date: Thursday, January 27, 2022

End Date: Thursday, January 27, 2022

Time: 2:00 AM - 5:59 AM EST 

Description: Our System Operations team will be performing scheduled maintenance on ssdman50.a2hosting.com. Users may experience a brief service interruption while the routine scheduled maintenance is performed.

Update 2:00AM EST: Our System Operations team has started the maintenance. We will post updates as they become available.

Update 2:28AM EST: Our System Operations team has completed the maintenance and services are once again available. 

Start Date: Wednesday, January 26, 2022

End Date: Wednesday, January 26, 2022

Time: 2:00 AM - 6:00 AM EST

Description: Our System Operations team will be performing scheduled maintenance on ssr21.supercp.com. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 1:50AM EST: Maintenance for ssr21.supercp.com will begin shortly. We appreciate your patience and understanding during the brief service interruption necessary to complete the maintenance.

Update 2:00AM EST: Our System Operations team have started the maintenance. We will post updates as they become available.

Update 2:30AM EST: Our System Operations team have completed the maintenance and services are once again available.