A2 Hosting Status

Scheduled Server Maintenance in Netherlands

Start Date: Sunday, April 4, 2021

Time: 7:00 PM - 9:00 AM EDT (1:00 AM (Netherlands time), April 5 - 3:00 AM (Netherlands time), April 5)

Services Affected:

nl1-ts4.a2hosting.com

nl1-lr5.supercp.com

nl1-lr8.supercp.com

nl1-ls6.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

Update 7:00 PM EDT: The scheduled maintenance has begun.

Update 8:00 PM EDT: The scheduled maintenance has completed. Please contact our support team should you encounter any issues.

Singapore Intermittent Connectivity

Our System Operations team is currently looking into intermittent connectivity issues in our Singapore data centre due to one of our external service providers Telstra performing maintenance. Users may experience intermittent service degradation and inability to login to the cPanel interfaces from the customer portal as a result. We will provide updates as more details are made available. For now, your websites should not be affected, only cPanel login abilities.

*** UPDATE *** As of 12:45 PM EDT The login from the customer portal to the cPanel interface is now resolved, we're still monitoring the network while Telstra performs their maintenance. We will bring you more updates after this maintenance is completed.

*** UPDATE *** As of 2:05 PM EDT We're not seeing any further issues since the last update, however, we're still monitoring the situation, again all sites are still up and running as of this post.

*** UPDATE *** 9:27 PM EDT. Since the previous update no further issues have been reported. Please reach out to our support team should you encounter any issues.

No incidents reported

[RESOLVED] a2ls22 :: Scheduled Maintenance

Start Date: Friday, April 2, 2021

End Date: Friday, April 2, 2021

Time: 2:00 AM - 3:15 AM EDT

Services Affected:

a2ls22.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

[RESOLVED] 03:15 AM EDT Our System Operations team has completed the scheduled maintenance.

[RESOLVED] a2ls28 :: Scheduled Maintenance

Start Date: Saturday, April 3, 2021

End Date: Saturday, April 3, 2021

Time: 3:00 AM - 7:00 AM EDT

Services Affected:

a2ls28.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

[RESOLVED] 3:16 AM EDT Our System Operations team has completed the scheduled maintenance on the server.

Scheduled Server Maintenance in Arizona

Start Date: Thursday, April 1, 2021

Time: 3:30 AM - 5:30 AM EDT (12:30 AM (MST) - 2:30 AM (MST))

Services Affected:

az1-lr1.supercp.com

az1-lr6.supercp.com

az1-ls18.a2hosting.com

az1-ls19.a2hosting.com

az1-ls1.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 3:20 AM EDT: Our System Operations team will be performing a scheduled reboot on these servers in a few minutes. Users will experience a brief service interruption while the unplanned maintenance is performed.

UPDATE 4:22 AM EST: Our System Operations team has performed these reboots and all servers are back online successfully.

[COMPLETED] Scheduled Server Maintenance in Michigan

Start Date: Friday, April 2, 2021

Time: 3:00 AM - 5:00 AM EDT

Services Affected:

mi3-lr14.supercp.com

mi3-lr8.supercp.com

mi3-sr13.supercp.com

mi3-sr20.supercp.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 4:05 AM EST: Our System Operations team has performed these reboots and all servers are back online successfully.

[RESOLVED] nlssr4 :: MySQL Interruption

nlssr4.supercp.com is currently experiencing a MySQL service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 9:05 AM EDT: Our Engineers are still working on addressing the issue, however, MySQL is up at this time, we will update you once this is completed fully.

UPDATE 10:37 AM EDT: MySQL will experience intermittent service interruptions while our Engineers continue to address the issue. We will continue to provide updates as they're made available.

Update 11:35AM EDT: The issue has been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

No incidents reported

[COMPLETED]Scheduled Server Maintenance in Singapore

Start Date: Friday, April 2, 2021

Time: 01:00 PM - 3:00 PM EDT (01:00 AM (Singapore time), April 3 - 3:30 AM 01:00 AM (Singapore time), April 3)

Services Affected:

sg1-ts3.a2hosting.com

sg1-ts4.a2hosting.com

sg1-ts2.a2hosting.com

sg1-lr5.supercp.com

sg1-ss18.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 1:45 PM EDT: Our System Operations team completed the routine scheduled maintenance and all servers are back online at this time.

Scheduled Server Maintenance in Michigan

Start Date: Monday, March 29, 2021

Time: 2:00 AM - 4:00 AM EDT

Services Affected:

mi3-sr5.supercp.com

mi3-ls1.a2hosting.com

mi3-ss12.a2hosting.com

mi3-ss58.a2hosting.com

mi3-ss59.a2hosting.com

Description: Our System Operations team will be performing scheduled maintenance on the server. Users will experience a brief service interruption while the routine scheduled maintenance is performed.

UPDATE 2:05 AM EDT: Our System Operations team will be performing a scheduled reboot on these servers. Users will experience a brief service interruption while the unplanned maintenance is performed.

UPDATE 2:35 AM EST: Our System Operations team has performed these reboots and all servers are back online successfully.

Past Incidents

4th April 2021

3rd April 2021

2nd April 2021

1st April 2021

31st March 2021

30th March 2021

29th March 2021

28th March 2021