Past Incidents

ssdman92 is currently experienced a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 1:47AM: Our System Operations team was able to resolve the issue. Services on ssdman92 are once again available.

sgssdman12 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 4:25PM EST: Most of the containers on the node are back up. Our System Operations team is continuing to work on the server. We will update this thread as more information is made available in this regard.

UPDATE 7:10PM EST:  Issues on sgssdman12 have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

sgssdman12 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:53 PM EST: Our System Operations team continues to work on restoring service as quickly as possible. We will continue to provide updates as they are made available.

UPDATE 2:12 PM EST: Our System Operations team has resolved this matter and all VPS servers hosted on this node are back online.

ssdman82 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE As of 3:35PM EST :: Our system admin team have resolved this issue and VPS's are resolving again.  If you see any issues please do let us know.

ssr17 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 13:01 EST: Our System Operations team has corrected the issues affecting the server and it is once again online. We'll continue to monitor the service for any issues.

LetsEncrypt is currently experiencing a service interruption to its database services on their side. Users trying to renew or order new LetsEncrypt certificates will experience service disruption as a result.  Unfortunately this is out of our control and it is to do with a LetsEncrypt service unavailable.  More information can be found here: https://letsencrypt.status.io/

UPDATE As of 3:20PM EST :: LetsEncrypt is starting to come back to normal, however some domains will have delays in renewals and new issues due to rate limits being hit in getting domains installed, LetsEncrypt are working on this as per their status post above.

UPDATE As of 6:06 PM EST :: LetsEncrypt is back to normaL.

az1-ls4.a2hosting.com is currently experiencing a MySQL interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 4:10AM EDT: Our System Operations team has corrected the issue with MySQL at this time. We'll continue to monitor the server for any issues.

az1-ss18 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 7:10PM EST: Our System Operations Team is still working on this. We will provide updates as more information becomes available. We sincerely apologize for the inconvenience faced in the meanwhile.

UPDATE 8:30PM EST: Our System Operations Team continues to work on the server. We will provide updates as more information becomes available.

UPDATE 10:00PM EST: Our Engineers are continuing to work on mitigating the issue. We will update this thread as more information becomes available. We sincerely appreciate your patience and understanding in the meanwhile.

UPDATE 11:40PM EST: Our Network Engineers have taken measures to allow sites to load relatively normally. However, we are still continuing to monitor the server to ensure this is fully resolved. We will post updates as more information becomes available in this regard.

UPDATE 16 Nov 2019 1:00AM EST: At this time, our System Operations team has resolved the issue affecting az1-ss18. We will continue to monitor the server for any issues.

Our website a2hosting.com is currently experiencing a service interruption. Visitors to the site will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 4:36PM EST: Issues on a2hosting.com have been resolved. If you continue to experience any issues with the service, please do not hesitate to contact our live support for assistance.

mi3-sr5.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 1:50 PM EST: Our System Operations team has resolved this matter and all services are back online.

az1-ss4.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 8:38 AM EST: Our System Operations team has resolved this matter and all services are back online.

src5.supercp.com is currently experiencing a MySQL interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 8:40 AM EST: Our System Operations team has resolved this matter and the MySQL service is back online.

a2sx1.a2hosting.com is currently experiencing a MySQL interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 9:50 AM EST: Our System Operations team has resolved this matter and all services are back online.

nlssdman23 is currently experiencing a service interruption. Users hosted on this VPS node will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 10:25 AM EST: Our System Operations team has resolved this matter and all VPS servers hosted on this node are back online.

There is a problem with logging into the Client Portal (my.a2hosting.com), the login page is not letting you in at this moment. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 8:25 AM EST: Our System Operations team has resolved this matter and customers can now login to the customer portal without issues.

Our Barracuda spam filtering service is currently experiencing a service interruption. Users with Barracuda spam filtering enabled will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 2:33 PM EST: Our System Operations team continues to work on restoring service as quickly as possible. We will provide updates as they are made available.

UPDATE 3:35 PM EST: Our System Operations team continues to work on restoring service as quickly as possible. We will provide updates as they are made available.

UPDATE 3:40 PM EST: Our System Operations team has resolved this matter and the Barracuda service is working as expected at this time. If you experience further issues please open a support ticket through our customer portal.

UPDATE 4:00 PM EST: Our Barracuda spam filtering service is currently experiencing a service interruption. Users with Barracuda spam filtering enabled will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 5:00 PM EST: Service has been largely restored. Our System Operations team is still working to ensure full services are restored and maintained. We will post updates as and when more information becomes available in this regard.

UPDATE10:39 PM EST: Our System Operations team has resolved this issue, and the Barracuda service is back online.

mi3-ss6.a2hosting.com is currently experiencing a MySQL interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 9:15 AM EST: Our System Operations team has resolved this matter and all services are back online.

sgss1.a2hosting.com is currently experiencing a MySQL interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 6:00AM :: sgss1.a2hosting.com is back online and all services are available. We'll continue to monitor the service for any issues.