The system is experiencing issues

Past Incidents

23rd August 2018

[RESOLVED]nlssdman17 :: Service Interruption

The server nlssdman17 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 10:40 AM EST : Our System Operations team has corrected this matter and all VPS instances on this node are online.

[RESOLVED]my.a2hosting.com :: Service Interruption

My.a2hosting.com is currently experiencing a service interruption. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 12:15 PM EST : Our System Operations team has corrected this issue and my.a2hosting.com is now stable and operating as expected.

22nd August 2018

[RESOLVED] SSR24 :: Service Interruption

The server A2SS24 is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 21:50 EDT: SSR24 is back online.

[RESOLVED] ssdsemi7 :: Service Interruption

ssdsemi7.a2hosting.com is currently experiencing a service interruption. VPS instances hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 4:15PM EDT We are glad to report that ssdsemi7 is back online. Please contact our support if you have any further troubles.

[RESOLVED]a2ls4.a2hosting.com :: Service Interruption

a2ls4.a2hosting.com is currently experiencing a service disturbance. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 1:50 PM EST : Our System Operations team has corrected this matter. The server is now online and stable.

[RESOLVED]mi3-wss7.a2hosting.com :: Reboot Required

mi3-wss7.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team rebooting this server to correct an issue. We expect the downtime to be under 10 minutes. We will provide updates as more details are made available.

Update 11:30 AM EST : Our System Operations team has confirmed the reboot has been completed and all services are now back online.

21st August 2018

[RESOLVED] ssr12.supercp.com :: Service Interruption

ssr12.supercp.com is currently experiencing a service disturbance. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 5:15 PM EST: Engineers are still working to restore service to SSR12. We appreciate your ongoing patience.

Update 6:45 PM EST: Our Engineering team is still working to resolve issues with SSR12.

Update 7:15 PM EST: We are glad to report that SSR12 is back online.

[RESOLVED] Windows VPS Products :: Service Interruption

Windows VPS servers are currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 5:10PM EST: Our teams have resolved this issue and all Windows VPS products are back online.

Update 6:10PM EST: We've found that there are still systems offline that were not previously apparent. Engineers are working to restore service to all Windows VPS servers as quickly as possible.

Update 8:20PM EST: Most VPSs are back online. We are working to make sure that service is restored to all VPSs before we close this status.

Update 8:55PM EST: We are glad to repor that all VPS issues have been resolved. Please contact our support if you experience any further issues.

[RESOLVED]mi3-wss9.a2hosting.com :: Reboot Required

mi3-wss9.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team rebooting this server to correct an issue. We expect the downtime to be under 10 minutes. We will provide updates as more details are made available.

Update 3:04 PM EST : Our System Operations team has rebooted the server and services are back online and operational.

Update 3:30 PM EST: Our System Operations team has determined a failed update needs to be reverted. Our System Operations team is working on this matter. We will provide updates as quickly as possible.

Update 4:40 PM EST: mi3-wss9 is online with the exception of the webmail service. Our teams are still working to resolve that. The rest of the server is online.

August 22nd

Update 2:30 AM EDT: The webmail service has been fixed and it's fully functional now.

20th August 2018

[RESOLVED]sg1-ls2.a2hosting.com network stability

sg1-ls2.a2hosting.com is currently experiencing a network disturbance. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 5:30 AM EST: Unfortunately, we are still experiencing intermediate connection issues with the server.

Update 10:15 AM EST: Our System Operations team has corrected this matter and the network is now stable.

[RESOLVED]sg1-ls2.a2hosting.com :: Service Interruption

sg1-ls2.a2hosting.com is currently experiencing a service disturbance. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 9:30 AM EST : Our System Operations team has corrected this matter and all services are online at this time.

Update 10:44 AM EST : Our monitoring system has detected an issue with the server. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 1:04 PM EST : Our System Operations team has corrected this matter and all services are online at this time. We will continue to monitor the server for stability and performance.

Update 2:20 PM EST : Our monitoring system has detected an issue with cPanel services incuding SSH services. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 3:20 PM EST : Our System Operations team has verified cPanel services including SSH are working as expected. We will continue to monitor all services.

19th August 2018

[RESOLVED]src2.supercp.com service disruption

src2.supercp.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 04:15 Am EDT: The server is back online now.

18th August 2018

[RESOLVED]a2s57.a2hosting.com :: Service Interruption

a2s57.a2hosting.com is currently experiencing a service disturbance. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 1:55 PM EST : Our System Operations team has corrected this issue and the server is now operating as expected.

Update 2:45 PM EST : Our monitoring has discovered a service interruption. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 2:54 PM EST : Our System Operations team has corrected this issue and the server is now operating as expected.

[RESOLVED]ssr13.supercp.com :: Service Interruption

ssr13.supercp.com is currently experiencing a service disturbance. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

UPDATE 4:57 PM Eastern: Our Systems operations team is working on restoring service to the server. We will continue to post additional updates as they become available.

UPDATE 6:44 PM Eastern: Our system operations team has been able to restore service to most users at this time. We are currently checking MySQL for any possible remaining database issues and will update with more information as it comes in.

UPDATE 10:38 PM Eastern: The MySQL repair is complete and all services are online and functioning.

17th August 2018

ssdman17.a2hosting.com :: Service Interruptio

ssdman17.a2hosting.com is currently experiencing a service interruption. VPS hosted on this node will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 07:40 PM EST : Our Engineers are still working on this. We will update this post as soon as the server is back up. We sincerely apologize for the downtime and appreciate the patience and understanding in this regard.

Update 09:40 PM EST : This is a status update to let you know that our team is still working on the server.

Update 010:10 PM EST : Server is back up and repsonding after a file system check. If you continue to encounter any issues, please feel free to reach out to our live support and our team will be more than obliged to assist you further.

[RESOLVED]nlsrc3.supercp.com : Service Interruption

nlsrc3.supercp.com is currently experiencing a service disturbance. Users hosted on this server will experience service degradation as a result. Our System Operations team is investigating the root cause of this interruption. We will provide updates as more details are made available.

Update 2:10 PM EST : Our System Operations team has corrected this matter and the server is now operating as expected.

[RESOLVED]mi3-wts8.a2hosting.com :: Reboot Required

mi3-wts8.a2hosting.com is currently experiencing a service interruption. Users hosted on this server will experience service degradation as a result. Our System Operations team rebooting this server to correct an issue. We expect the downtime to be under 5 minutes. We will provide updates as more details are made available.

Update 12:50 PM EST : Our System Operations team has corrected this matter and services are now operating as expected.